Log in to follow, share, and participate in this community. Keep a Remote Computer Accessible Create a Shortcut to a Remote Computer Edit the Description of a Group or Computer Manage a Remote Access Session Transfer Files to or from the Remote Computer Print a Remote ... Manage Files in Your Personal Folders Maintain Contact Information Import Contact Information in a File to Your Address Book Export Contact Information to a .csv File About the Contact Information CSV Template... View a Customer's System Information View a List of Available Scripts Create and Publish a Custom Script Modify or Delete a Custom Script Run a Custom Script During a Session Save and Print Information About ... Session Types Console Options CSR Dashboard Tools Tab CSR Dashboard Desktop Tab CSR Dashboard Application Tab CSR Dashboard Session Tab Set up Support Manager Manually Session Types A Rem... Get Started with Support Center In about 10 minutes you can view this series of videos and learn how to: Start a Support Center session. Connect with customers Interact with customers using chat, shar... Record a Meeting, Event, or Session In less than 10 minutes you can view one of the following videos to learn: How to record a WebEx meeting, event, or training session, and make the recording available to ot... Technical support for Cisco services may be provided directly by Cisco or by a Cisco Partner. For instructions for contacting the correct support team, click the appropriate link below.
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Starting a Support Session
Inviting Customers to a Support Session
Communicating in a Session
Remote Control & Sharing
Requesting System Information
Taki... Where can I retrieve my username and password?
How do I join a session from a PC or Mac?
How do I start a... From Cisco WebEx Support Center you can start and conduct support sessions and view recorded support sessions. Support Session RolesMultiple customers, and multiple customer support representatives, can engage... To learn more about the basics of WebEx Support Center, click on the links to any of these articles and videos. Articles Videos Work in a Session Start a Session Review Session Roles Share Files Support Center ...