• IT Administrator Guide for Mass Deployment of WebEx Productivity Tools

    Get the latest update to IT Administrator Guide for Mass Deployment of WebEx Productivity Tools on our new Collaboration Help Portal: https://collaborationhelp.cisco.com/article/en-us/sse4b1
    Adrienne Slaugh
    last modified by Adrienne Slaugh
  • Configure WebEx Productivity Tools Options for Your Site

      Configure Site Settings for Productivity Tools Site Settings for Productivity Tools Configure Site Settings for Productivity Tools    1    In Site Administration, go to Configuratio...
    Cisco Documentation Team
    last modified by Cisco Documentation Team
  • Enable Content Sharing with External Integrations

         You can enable content sharing and choose whether to automatically empty the Recently Shared cache for users. By default, the check box is not selected and users can choose whether to clear rece...
    Cisco Documentation Team
    last modified by Cisco Documentation Team
  • Export a Site Configuration Audit Log

           You can see what’s changed on your site by exporting a CSV report. The change log tracks the setting changes made on the Configuration > Common Site Settings > Options page. &...
    Cisco Documentation Team
    last modified by Cisco Documentation Team
  • Manage Email Templates

      Email Templates Customize Email Templates Add a Skype for Business SIP URI to Email Messages Restore the Default Email Template Email Templates Your WebEx site includes customizable email templates in HTML...
    Cisco Documentation Team
    last modified by Cisco Documentation Team
  • Enable Multimedia Sharing for Your Site

       Hosts can use the Multimedia Viewer to share web-based multimedia in meetings, events, and training sessions. You can enable or disable this feature for your site.   1   On the lef...
    Cisco Documentation Team
    last modified by Cisco Documentation Team
  • View Storage Usage Reports

       Step 1  Select Reports > Common > Storage Usage. Step 2  To open the report in .CSV format, select Open. To save the report to your computer, select Save.     Copyrig...
    Cisco Documentation Team
    last modified by Cisco Documentation Team
  • Upgrade Meeting Center Using Windows Installer (MSI)

    Users with administrator privileges on their computers can download the Meeting Center application MSI from the Meeting Center > Support > Downloads page of their WebEx sites. When the WebEx site is updated to ...
    Cisco Documentation Team
    last modified by Cisco Documentation Team
  • Secure HTML Tags and Attributes

    Cisco WebEx allows you to use HTML code to customize branding. For example, when customizing your site such as the left navigation bar, or email templates. Unsecured HTML tags and attributes, and JavaScript code, are ...
    Cisco Documentation Team
    last modified by Cisco Documentation Team
  • View Remote Access Reports

       Step 1  In the navigation bar, select Reports > Remote Access, and then select one of the following reports: Computer Usage CSR Report Computer Tracking Step 2  Specify the search crit...
    Cisco Documentation Team
    last modified by Cisco Documentation Team
  • Configure Single-Sign-On (SSO) Authentication for Attendees

      How Auto Account Creation Works with SSO Security Assertion Markup Language Parameter Enable SSO Authentication for Attendees How Auto Account Creation Works with SSO All access to WebEx, except guest acce...
    Cisco Documentation Team
    last modified by Cisco Documentation Team
  • Manage User Accounts

      User Account Types Allow Users to Request Accounts from the Site Accept or Reject Account Requests Add a User Account Edit a Single User Account Turn on and Turn off User Accounts Accept or Reject Password Re...
    Cisco Documentation Team
    last modified by Cisco Documentation Team
  • Configure Remote Support Options for Your Site

    Contents Configure the Chat Phrase Library for Remote Support Create Frequently Used Sentences and Groups Associate Sentence Groups with Agents and Queues This procedure is for Remote Support only. You can create ...
    Cisco Documentation Team
    last modified by Cisco Documentation Team
  • Configure Service Request Options on Your Site

    Contents Allow Users to Request Additional Services Service Request Options Note This procedure applies to Enterprise Edition sites only. If you have not enabled all WebEx services on your Enterprise Edition s...
    Cisco Documentation Team
    last modified by Cisco Documentation Team
  • Manage Service Requests

    Contents Service Request Options Process Service Requests               Option Description Approve requests from these email domains Use this o...
    Cisco Documentation Team
    last modified by Cisco Documentation Team
  • Configure Default Page Options for Your Site

    Contents Specify a Default Service and Page for Your Site Change the Default Page Default Page Options Show Custom Toll-Free Dialing Restrictions This procedure is for Enterprise sites only. You can specify the se...
    Cisco Documentation Team
    last modified by Cisco Documentation Team
  • View Training Center Reports

         1    In Site Administration, go to Reports > Training Center, and then select one of the following reports: Usage Report: View usage information for all sessions. Registrati...
    Cisco Documentation Team
    last modified by Cisco Documentation Team
  • Configure Disclaimer Options for Your Site

    Contents Set up Disclaimers Delete a Disclaimer Disable a Disclaimer Enable a Disclaimer Set up your own customized disclaimers to appear each time thatA host starts a meeting Participants join a meeting Viewers s...
    Cisco Documentation Team
    last modified by Cisco Documentation Team
  • View Reports for Your Site

      Reports Overview (WBS30, WBS31) Display Report Page (WBS30, WBS31) View Usage Reports (WBS30) View Recording Storage Usage Report (WBS30) View Storage Utilization by User Reports (WBS30) View Event Center Da...
    Cisco Documentation Team
    last modified by Cisco Documentation Team
  • Configure E-Commerce

      About E-Commerce Enable E-Commerce Switch Between Test and Production Modes Enter Your PayPal Payflow Pro Information Configuration Items: PayPal Payflow Pro Enter Your PayPal Express Checkout (Canada) Inform...
    Cisco Documentation Team
    last modified by Cisco Documentation Team