Record a WebEx Meeting

Document created by Cisco Documentation Team on Sep 7, 2016Last modified by Cisco Documentation Team on Sep 6, 2017
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Recording a Meeting on the Server

  

When you record a meeting on the server, the recording is automatically copied to your My Recordings page after you stop the recording. It may also be automatically copied to a recordings page for your service center.

If your site administrator has turned on the option to record all meetings with the network-based recorder, all the meetings that are hosted at your site are recorded automatically, and only the site administrator can manage and delete recordings from the network; you cannot delete them yourself.

    

The WebEx network-based recorder can record your meeting and store it on the WebEx network. The standard format for all Meeting Center recordings is ARF, but MP4 may also be available on WBS32 sites. Contact your site administrator about switching to MP4 format.

   

Note


  • If you stop recording and then start recording again later, a separate recording file is created. If you prefer to save all recordings from one meeting to one file, pause the recording rather than stopping it.

     

  • Before you record a meeting, adjust the microphone volume. For best results, only make minor adjustments during the recording.

     

  • If you plan to record a screen sharing or video meeting, set your computer's monitor to 1024 by 768 resolution to ensure the highest-quality recording.

     

  •       

    MP4 recordings may be available on WBS32 Meeting Center sites. Contact your site administrator to determine whether the option can be turned on.

          


         

Record a Meeting on the Server Using the Record Button

     
1    In the Meeting window, select Record.
2    Make sure that the audio conference is being recorded.
For more information, see the following topics:   
Note           

For best results, use WebEx Audio when recording meetings.

     
  The Recorder panel appears and recording starts automatically.

Record a Meeting on the Server Using the Recorder Panel

      
1    Start your meeting.
2    If necessary, to open the Recorder panel:
  • Select the Recorder button above the panels window to open the Recorder panel.
  • If you are sharing your desktop or an application, choose the Recorder command from the Meeting Controls panel to open the Recorder panel.
3    On the Recorder panel, select Record.

If you transfer the host role to another participant during a meeting, you still need to manage the recording.

 

The Recorder panel displays a red Recording Indicator icon and the word "Recording" appears to indicate that recording is in progress.

Note      

If you are sharing your desktop or an application, a recording indicator appears in the Meeting Control panel when recording is in progress.

Record a Meeting with WebEx Audio

  

Make sure that the meeting uses WebEx Audio for the audio conference connection. You usually specify this option when you schedule the meeting or when you specify settings for instant meetings.

   

Record the meeting as described in Record a Meeting on the Server Using the Record Button.

   

The audio conference is automatically included in the meeting recording.

   

Note


   
  • For best results, use WebEx Audio when recording meetings.

     

  • When you use WebEx Audio, the host and attendees can use the phone or the computer for the audio connection. Both are acceptable for recording meetings.

     

  • If you use the computer for the audio connection, and if this is your first time connecting to audio across the Internet, the Audio Setup Wizard appears to help you fine-tune your audio settings. Follow the directions to specify your settings.

     

  • When you use your computer for the audio connection, the Volume panel appears to allow you to adjust the speaker and microphone audio settings. Check these settings to make sure that they are correct when you record your meeting.

     

   
   

Record a Meeting with Other Teleconferences

   

You can record a meeting with another teleconference service; however, if you use another service, make sure that it is connected to the recording service. If the other teleconference service is not correctly connected to the recording service, your recording will not contain audio.

    

Note


    

For best results, use WebEx Audio when recording meetings. If you specify another teleconference service for your meeting, the audio connection and quality depends on that other teleconference service and is outside the control of the WebEx meeting service.

    

If you do plan to use another teleconference service when recording a meeting, make sure that the teleconference is included in your recording as explained in the following procedure.

    

Record the event as described in Record a Meeting on the Server Using the Record Button.   

    

If you are not already connected to the other teleconference, the WebEx Recorder (Record on Server) Setup wizard appears.

    
         
1    Select Record other teleconference.
2    Select Next. The next page of the wizard appears.
3    Specify the following information for your teleconference service:
  • (Required) Dial-in number: The number to dial to connect to your teleconference service. The number cannot contain other characters, such as - — ().
  • Greeting bypass digit: A key or digit that can be used to bypass the audio greeting when you call in to your teleconference service.
  • Pause before user ID: The number of seconds that you have to wait before you are asked to enter your user ID. 
Note: If you choose to bypass the greeting, the wait is shorter.
  • (Required) User ID: Your user ID for the teleconference service. If you are asked to press a key at the end of your user ID, be sure to include it. Depending on your teleconference service, a user ID could be called a pin number, conference ID, meeting number, or an access code.
  • Pause before user       PIN: The number of seconds that you have to wait from the time you finish entering the last key to the time you are asked to enter your user personal identification number (PIN) or second user ID, if there is one.
  • User PIN: Your user personal identification number (PIN) or second user ID, if there is one. Depending on your teleconference service, a PIN could be called a pin number, user ID, conference ID, meeting number, or an access code.
4    Select Next. The system attempts to connect with the other teleconference service. A message appears at the top of the setup wizard page to let you know whether the connection was successful.
5    Follow the guidelines in the Setup wizard to verify that the connection is successful.
6    If the message at the top of the setup page indicates that the connection is successful and you hear the greeting, select Start Recordingto record your meeting and include your teleconference.

Pause and Resume Recording

      
1    Start recording your meeting on the server.
2    When you are ready to pause the recording, select Pause.     

The Recorder status text indicates that Recording is paused, and the pause button flashes orange. If you are sharing an application or your desktop when you pause the recording, the Recording indicator icon changes color to yellow-orange.

    
3    To resume recording the meeting, select Pause.
Note      

If you pause a recording and then resume recording, the recording information is saved to the same file.

         

Tips for Improving Recording Quality

  

The Network-Based Recorder captures video at 2.5 frames per second to create high-quality recordings while keeping the size of recording files relatively small. Use the techniques in this section to further improve recording quality.

   

Improving Video Quality

     
  • When capturing mouse movements, move your mouse slowly at first, and then gradually move it faster.

     

  • Before you select a button or choose a menu item, briefly pause your mouse over the object. This allows the recorder to capture the mouse movement before you select the object.

     

  • If you plan to record complex or lengthy actions, script the sequence before you start recording to minimize mistakes.

     

  • Set your monitor's display resolution to 1024 by 768 pixels before recording.

     

   

Improving Audio Quality

     
  • If the audio quality is poor, consider upgrading your computer sound card, microphone, or speakers.

     

  • Set your microphone volume to the highest level possible that does not cause distortion.

     

  • Use a phone headset for recording audio. Headsets typically provide better quality than phone handsets or speakerphones.

     

  • Speak clearly about six inches (15 cm) away from your microphone.

     

  • To avoid unwanted background noise, record in a quiet location. Avoid moving objects that create noise, such as papers and books.

     

   
 

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