Integrated VoIP (Voice over Internet Protocol) is an audio feature that sends the audio from your WebEx meeting over the Internet, instead of through the telephone. If you have speakers or headphones and a microphone attached to your computer, you can choose a VoIP Only audio connection, instead of telephone-based teleconferencing, or WebEx audio, which allows telephone and VoIP audio connections.
When to Use VoIP
Integrated VoIP can be a convenient and cost-effective alternative to traditional teleconferencing or WebEx Audio. You may want to use this option when:
- There will be a large number of attendees (up to 500 in Meeting Center).
- Your meeting does not required much attendee participation, for example, a presentation rather than a discussion.
- You don't have a toll-free number for attendees to call, or prefer not to incur the cost.
Note: There are some limitations with VoIP, such as the number of active microphones permitted or the number of participants who can speak simultaneously.
Scheduling and VoIP
When you schedule a meeting, you can specify whether you want to use VoIP Only as the audio connection method.
1. From the Advanced Scheduler, select Audio Conference from the right navigation bar.
2. Select Use VoIP Only as the audio conference type.
3. Continue scheduling your meeting as usual.
Speaker and Microphone Test
Before participating in an Integrated VoIP conference, you can use Speaker/Microphone Audio Test to ensure that your speakers and microphone are functioning properly and are set to their optimal volume levels.
To test your audio:
1. Start a WebEx Meeting.
2. On the menu bar, select Audio > Test Computer Audio,
On the Quick Start page, click More under the Audio Connection button, then select Test Computer Audio. The Test Computer Audio dialog is displayed.
3. Follow the instructions in the window to check your audio configuration.
Starting a VoIP Conference
The host or presenter can start an Integrated VoIP conference at any time during a WebEx meeting.
To start an integrated VoIP conference:
1. Start the WebEx Meeting.
2. On the Quick Start page, click Connect to Audio,
On the menu bar, select Audio > Integrated Voice Conference > Start Conference. The audio conference starts and attendees are prompted to join.
3. If necessary, adjust your headset and microphone volume using the Volume dialog. You can close the dialog when you are done.
- You can redisplay the Volume dialog at any time by clicking Connected to Audio on the Quick Start page.
To join an integrated VoIP conference:
1. When prompted, click Yes.
You are asked if you want to unmute your microphone.
2. Click Unmute to be heard by other participants. Take no action to remain muted.
The Volume dialog is displayed.
3. If necessary, adjust your headset and microphone volume. You can close the dialog when you are done.
- To redisplay the Volume dialog (if you need to mute your speaker, for example), click Connected to Audio on the Quick Start page.
To leave an integrated VoIP conference:
- On the menu bar, select Audio > Integrated Voice Conference > Leave Conference. You are disconnected from the audio conference, but remain connected to the online portion of the meeting.
Ending a VoIP Conference
The host can end an integrated VoIP conference at any time.
To end an integrated VoIP conference:
- On the menu bar, select Audio > Integrated VoIP Conference > End Conference. Attendees are notified that the host has ended the VoIP conference.