Requirements in Cisco Jabber for Windows 11.8.x

Document created by Cisco Documentation Team on Nov 28, 2016Last modified by Raj Kiran on Feb 21, 2017
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Software Requirements

  
                      
 

Server

  
 

Software

  
 

Operating systems

  
 
  •  

    Microsoft Windows 10, 32 bit and 64 bit (Desktop OS x86)

      

  • Microsoft Windows 8.x, 32 and 64 bit
  • Microsoft Windows 7 SP1 or later, 32 and 64 bit
  
 

On-premises servers

  
 
  • Cisco Unified Communications Manager version 9.x or later
  • IM and Presence Service version 9.x or later
  • Cisco Unity Connection version 9.x or later
  • Cisco WebEx Meetings Server version 2.6 MR1 or later
  • Cisco Expressway Series for Cisco Unified Communications Manager 8.6.2 or later
  • Cisco TelePresence Video Communication Server 8.1.1 or later
  •  

    Cisco Meeting Server (CMS) 2.0 or later

      

  
 

Virtual servers

  
 
  • Citrix XenDesktop 7.9, 7.8, 7.6, 7.5, 7.1
  • Citrix XenApp 7.9 published apps and desktop, 7.8 published apps and desktop, 7.6 published apps and desktop, 7.5 published desktop, 6.5 published desktop
  • VMWare Horizon View 6.2, 6.1, 6.0, 5.3
  
 

Cloud-based servers

  
 
  • Cisco WebEx Messenger service
  • Cisco WebEx Meeting Center, version WBS28 or later
  • Cisco WebEx Meetings Server 1.5 and later
  
 

Directory servers

  
 
  • Active Directory Domain Services for Windows Server 2012 R2
  • Active Directory Domain Services for Windows Server 2008 R2
  • Any server that supports LDAPv3 protocol
  • Active Directory Lightweight Directory Service (AD LDS) or Active Directory Application Mode (ADAM)
  
 

User Data Service

  
 
  • Cisco Unified Communications Manager version 9.1(2) with the following COP file:

    cmterm-cucm-uds-912-5.cop.sgn.

      

  • Cisco Unified Communications Manager version 10.0(1). No COP file is required.
  
  

Hardware Requirements

  
                      
 

Hardware

  
 

Requirement

  
 

Installed RAM

  
 

2 GB RAM on Microsoft Windows 7, Windows 8, and Windows 10

  
 

Free Physical Memory

  
 

128 MB

  
 

Free Disk Space

  
 

256 MB

  
 

CPU Speed and Type

  
 
  • Mobile AMD Sempron Processor 3600+ 2 GHz
  • Intel Core2 CPU T7400 at 2. 16 GHz
  • Intel Atom
  
 

GPU

  
 

DirectX11 on Microsoft Windows 7

  
 

I/O Ports

  
 

USB 2.0 for USB camera and audio devices.

  
  

Network Requirements

Ports and   Protocols

     

The client uses    the ports and protocols listed in the following table. If you plan to deploy a    firewall between the client and a server, configure the firewall to allow these    ports and protocols.   

     
                                                                                                                                                                                     
              

Port       

       
       

Application Layer Protocol       

       
       

Transport Layer Protocol       

       
       

Description       

       
       

Configuration       

       
              

6970       

       
       

HTTP       

       
       

TCP       

       
       

Connect       to the TFTP server to download client configuration files.       

       
       

6972       

       
       

HTTPS       

       
       

TCP       

       
       

       Connects to the TFTP server to download client configuration files securely for       Cisco Unified Communications Manager release 11.0 and later.       

       
       

53       

       
       

DNS       

       
       

UDP       

       
       

Hostname       resolution.       

       
       

3804       

       
       

CAPF       

       
       

TCP       

       
       

Issues       Locally Significant Certificates (LSC) to IP phones. This port is the listening       port for Cisco Unified Communications Manager Certificate Authority Proxy       Function (CAPF) enrollment.       

       
       

8443       

       
       

HTTPS       

       
               

Traffic to Cisco Unified Communications Manager and Cisco       Unified Communications Manager IM and Presence Service.       

       
       

8191       

       
       

SOAP       

       
       

TCP       

       
       

Connects       to local port to provide Simple Object Access Protocol (SOAP) web services.       

       
       

Directory        Integration—For LDAP contact resolution one of the following ports are used       based on LDAP configuration.       

       
              

389       

       
       

LDAP       

       
       

TCP       

       
       

LDAP TCP       (UDP) Connects to an LDAP directory service.       

       
       

3268       

       
       

LDAP       

       
       

TCP       

       
       

Connects       to a Global Catalog server for contact searches.       

       
       

636       

       
       

LDAPS       

       
       

TCP       

       
       

LDAPS       TCP Connects securely to an LDAP directory service.       

       
       

3269       

       
       

LDAPS       

       
       

TCP       

       
       

LDAPS       TCP Connects securely to the Global Catalog server.       

       
       

Instant Messaging and        Presence       

       
              

443       

       
       

XMPP       

       
       

TCP       

       
       

XMPP       traffic to the WebEx Messenger service. The client sends XMPP through this port       in cloud-based deployments only. If port 443 is blocked, the client falls back       to port 5222.       

       
       

5222       

       
       

XMPP       

       
       

TCP       

       
       

Connects to Cisco Unified Communications Manager IM and Presence       Service for instant messaging and presence.       

       
       

37200       

       
       

SOCKS5       Bytestream       

       
       

TCP       

       
       

Peer       to Peer file transfer, In on-premises deployments, the client also uses this       port to send screen captures.       

       
       

7336       

       
       

HTTPS       

       
       

TCP       

       
       

MFT       File transfer (On-Premises only).       

       
       

Communication Manager        Signaling       

       
               

2748       

       
       

CTI       

       
       

TCP       

       
       

       Computer Telephony Interface (CTI) used for desk phone control.       

      
       

5060       

       
       

SIP       

       
       

TCP       

       
       

Provides Session Initiation Protocol (SIP) call signaling.       

       
       

5061       

       
       

SIP       over TLS       

       
       

TCP       

       
       

SIP       over TCP Provides secure SIP call signaling. (Used if Secure SIP is enabled for       device.)       

       
       

30000       to 39999       

       
       

FECC       

       
       

UDP      

       
       

Far       end camera control (FECC).       

       
       

5070       to 6070       

       
       

BFCP       

       
       

UDP       

       
       

Binary       Floor Control Protocol (BFCP) for video screen sharing capabilities.       

       
       

Voice or Video Media        Exchange       

       
       

16384       to 32766       

       
       

RTP/SRTP       

       
       

UDP       

       
       

Cisco       Unified Communications Manager media port range used for audio, video, and BFCP       video desktop share.       

       
      

33434 to 33598      

       
      

RTP/SRTP       

       
      

UDP       

       
      

Cisco Hybrid Services (Jabber to Jabber calling) media port       range used for audio and video.      

       
       

49152 to 65535       

       
       

RDP       

       
       

TCP       

       
       

IM-only desktop share. Applies to Cisco Jabber for Windows       only.       

       
        

8000

        
        

RTP/SRTP

        
        

TCP

        
        

Used by Jabber Desk Phone Video Interface, allows users to receive video transmitted to their desk phone devices on their computers through the client.

        
       

Unity Connection      

       
              

7080       

       
       

HTTP       

       
       

TCP       

       
       

Used       for Cisco Unity Connection to receive notifications of voice messages (new       message, message update, and message deleted).       

       
       

7443       

       
       

HTTPS       

       
       

TCP       

       
       

Used       for Cisco Unity Connection to securely receive notifications of voice messages       (new message, message update, and message deleted).       

       
       

443       

       
       

HTTPS       

       
       

TCP       

       
       

Connects to Cisco Unity Connection for voicemail.       

       
       

Cisco WebEx Meetings      

       
              

80       

       
       

HTTP       

       
       

TCP       

       
       

Connects to Cisco WebEx Meeting Center for meetings.       

       
       

443       

       
       

HTTPS       

       
       

TCP       

       
       

Connects to Cisco WebEx Meeting Center for meetings.       

       
       

8443       

       
       

HTTPS       

       
       

TCP       

       
       

Web       access to Cisco Unified Communications Manager and includes connections for the       following:       

        
  •         

             Cisco Unified Communications Manager IP Phone (CCMCIP) server for assigned         devices.        

            

  •         

    User Data Service (UDS) for contact resolution.        

            

       
        

Accessories Manager        

        
        

 

        
        

8001

        
                 

TCP

        
        

In Cisco Jabber for Windows and Mac, Sennheiser plugin uses this port for Localhost traffic for call controls.

        
    

Ports for    Other Services and Protocols

       

In addition to    the ports listed in this section, review the required ports for all protocols    and services in your deployment. You can find the port and protocol    requirements for different servers in the following documents:   

    
  •      

    For Cisco     Unified Communications Manager, Cisco Unified Communications Manager IM and     Presence Service, see the      TCP and      UDP Port Usage Guide.     

         

  •      

    For Cisco     Unity Connection, see the      System      Administration Guide.     

         

  •      

    For Cisco     WebEx Meetings Server, see the      Administration Guide.     

         

  •      

    For Cisco     WebEx services, see the      Administrator's Guide.     

         

  •      

    For     Expressway for Mobile and Remote Access, refer to      Cisco      Expressway IP Port Usage for Firewall Traversal.     

         

  •      

    For file     transfer port usage, see the      Configuration and Administration of IM and Presence Service on      Cisco Unified Communications Manager.     

         

    

Third-Party Requirements

  
                   
 

Third-Party Software

  
 

Requirement

  
 

Microsoft Internet Explorer

  
 

Microsoft Internet Explorer 9 or later

  
Note        

Browser Click to Call is not supported on Microsoft Edge.

  
  
 

Microsoft Office

  
 
  •  

    Microsoft Office 2016 Desktop OS Version, 32 and 64 bit

      

  • Microsoft Office 2013, 32 and 64 bit
  • Microsoft Office 2010, 32 and 64 bit
  

Microsoft Exchange integrates directly with Cisco Unified Communications Manager. For more information, see the Configuration Guides for the appropriate version of Cisco Unified Communications Manager.

  
 

Microsoft SharePoint

  
 
  •  

    Microsoft SharePoint 365 2016

      

  • Microsoft SharePoint 2013
  • Microsoft SharePoint 2010
  
 

Microsoft 365

  
 

Cisco Jabber for Windows supports client-side integration with Microsoft Office 365 with the following applications using an on-premises Active Directory (AD) deployment:

  
  •  

    Microsoft Office 2016 Desktop OS Version, 32 and 64 bit

      

  • Microsoft Office 2013
  • Microsoft Office 2010
  • Microsoft SharePoint 2010
  
 

Third-party calendars

  
 
  •  

    Microsoft Outlook 2016, 32 and 64 bit

      

  • Microsoft Outlook 2013, 32 and 64 bit
  • Microsoft Outlook 2010, 32 and 64 bit
  • IBM Lotus Notes 9 32 bit
  • IBM Lotus Notes 8.5.3 32 bit
  • IBM Lotus Notes 8.5.2 32 bit
  • IBM Lotus Notes 8.5.1 32 bit
  • Google Calendar
  
  

Antivirus Exclusions

     

If you deploy antivirus software, include the following folder locations in the antivirus exclusion list:

  
  •  

    C:\Users\<User>\AppData\Local\Cisco\Unified Communications\Jabber

      

  •  

    C:\Users\<User>\AppData\Roaming\Cisco\Unified Communications\Jabber

      

  •  

    C:\ProgramData\Cisco Systems\Cisco Jabber

      

  
 

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