Set Up Call Park

Document created by Cisco Documentation Team on Dec 12, 2016Last modified by Cisco Documentation Team on Aug 30, 2017
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You can turn on call park so that users can put a call on hold and pick it up from another phone.

  

You can edit or delete an existing call park from this page. If you delete a call park that is currently in use, the call is sent back to the person who parked the call.

  
Before You Begin

 

   
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    Make sure that your number range doesn't overlap with your voicemail prefix otherwise there will be a noticeable delay when the call is retrieved.

     

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    Set up or change your call park configuration during off-peak hours to avoid any service interruption.

     

  

         
1    From the customer view https://admin.ciscospark.com, go to Services, choose Call > Features.
2    Click New, and then click Call Park.
3    Enter a name for the call park, and then click the right arrow .
4    Choose the range or enter the single number.  

For a range of numbers, the call park name is displayed on the phone. For a single number, the number is displayed.

  
5    Add members to the call park.
6    Click Create.
 


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