Set Up Call Park

Document created by Cisco Documentation Team on Dec 12, 2016Last modified by Cisco Documentation Team on Aug 30, 2017
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You can turn on call park so that users can put a call on hold and pick it up from another phone.


You can edit or delete an existing call park from this page. If you delete a call park that is currently in use, the call is sent back to the person who parked the call.

Before You Begin



    Make sure that your number range doesn't overlap with your voicemail prefix otherwise there will be a noticeable delay when the call is retrieved.



    Set up or change your call park configuration during off-peak hours to avoid any service interruption.



1    From the customer view, go to Services, choose Call > Features.
2    Click New, and then click Call Park.
3    Enter a name for the call park, and then click the right arrow .
4    Choose the range or enter the single number.  

For a range of numbers, the call park name is displayed on the phone. For a single number, the number is displayed.

5    Add members to the call park.
6    Click Create.