High-contrast visual and audible alert of incoming call
Alerts you to an incoming call. The handset light strip flashes during incoming calls and stays lit when a voicemail message is received.
Line and feature buttons on the Cisco IP Phone
- On the Cisco IP Phone 7861, the line and feature buttons are on the right side of the phone.
- On the Cisco IP Phone 7821 and 7941, the line and feature buttons are on left side of the screen.
- The Cisco IP Phone 7811 does not have line and feature buttons.
Use line buttons to start, answer, or switch to a call on a particular line.
Features, such as speed dial, line status, privacy, do not disturb (DND), and service URLs, can be assigned to feature buttons.
Your administrator sets up programmable feature buttons on your phone.
Colors indicate your phone's status:
Green, steady—Active call or two-way intercom call
Green, flashing—Held call
Amber, steady—Privacy in use, one-way intercom call, DND active, or signed in to hunt group
Amber, flashing—Incoming call or reverting call
Red, steady—Remote line in use (shared line or line status)
Red, flashing—Remote line on hold
Back-lit grayscale LCD screen with adjustable contrast on the Cisco IP Phone
- The Cisco IP Phone 7811 does not have a back light.
Allows you to adjust your phone screen's contrast.
- These are large buttons just below the LCD.
Provide access to special functions. The functions are displayed on the LCD.
Navigation Cluster (includes the Navigation ring and the Select button)
- The Navigation cluster is located in the center of the phone.
Use the Navigation ring to move up, down, left, and right in the phone LCD. The Select button is in the center of the Navigation cluster.
Messages button, Applications button, and Contacts button
- These three large buttons are located to the left of the Navigation cluster.
- In this group of buttons, the Messages button is the single button in the top row. Below the Messages button, the Applications button is on the left, and the Contacts button is on the right.
Allow you to easily access your messages, applications, and contacts.
Hold button, Transfer button, and Conference button
- These three large buttons are located to the right of Navigation cluster.
- In this group of buttons, the Hold button is the single button in the top row. Below the Hold button, the Transfer button is on the left, and the Conference button is on the right.
Allow you to use these functions on your phone.
- This key is located to the left of the keypad.
Allows you to increase or decrease the ring volume or the sound through the handset, headset, or speakerphone.
Press up on the rocker key to increase the volume. Press down on the rocker key to decrease the volume.
Standard 12-key layout
Allows you to use existing or familiar key positions. Key 5 has a nib.
Cisco IP Phone 7821, 7841, and 7861:
Headset, Speakerphone, and Mute buttons located to the right of the keypad.
The Speakerphone button is on the top, the Headset button is in the middle, and the Mute button is on the bottom.
Cisco IP Phone 7811:
Speakerphone and Mute buttons located to the right of the keypad.
The Speakerphone button is on the top and the Mute button is on the bottom.
The Cisco IP Phone 7811 does not contain a headset port nor have a Headset button.
Provide audible notification of the phone state:
Toggle the Headset, Mute, and Speakerphone buttons on and off to indicate the phone state.
Use the Headset button to toggle the headset on or off. When the headset is on, the button is lit.
Use the Mute button to toggle the microphone on or off. When the microphone is muted, the button is lit. When you turn on Mute, your phone beeps once; when you turn off Mute, your phone beeps twice.
Use the Speakerphone button to toggle the speakerphone on or off. When the speakerphone is on, the button is lit.