Answer Calls on Your Phone

Document created by Cisco Localization Team on Dec 15, 2016Last modified by Cisco Localization Team on Jan 20, 2017
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Answer a Call

When your phone rings, press the flashing line button to answer the call.

Answer Call Waiting

  

When you're on an active call, you know that a call is waiting when you hear a single beep and see the line button flash.

      

The Cisco IP Phone 7811 doesn't support call waiting.

    

     
Step 1    Press the line button.
Step 2    (Optional)If you have more than one call waiting, select an incoming call.

Answer Calls Automatically

   

If your phone is set up to answer calls automatically, you don't do anything when your phone rings. After one ring, you're automatically connected to the call using the speakerphone.

    

If you prefer to use your headset to answer the call, set up your headset first.

The Cisco IP Phone 7811 doesn't support a headset.

        

If you automatically answer calls on your speakerphone and you change the call to the headset, your next incoming call automatically answers on the headset. If you automatically answer calls on your headset and you change the call to the speakerphone, your next incoming call automatically rings on the speakerphone. Automatic answer ensures that the call is answered; it does not change the location you used for the previous call.


      
Step 1    Connect your headset to your phone.
Step 2    Make sure that the Headset button lights up.    
Step 3    When your phone automatically answers the incoming call, talk to the caller using your headset.          

If you don't want to use your headset anymore, press the Headset button to turn it off, and use the handset or speakerphone instead.

     

 

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