Add Additional Buttons to Your Phone

Document created by Cisco Localization Team on Dec 15, 2016Last modified by Cisco Localization Team on Jan 20, 2017
Version 4Show Document
  • View in full screen mode
 

Cisco IP Phone 8800 Key Expansion Module

   

The Cisco IP Phone 8800 Key Expansion Module allows you to add extra line appearances or programmable buttons to your phone. The programmable buttons can be set up as phone line buttons, speed-dial buttons, or phone feature buttons.   

     
          
Table 1  Key Expansion Module Support
      

Cisco IP Phone Model      

      
      

Number of Key Expansion Modules Supported      

      
      

8851 and 8851NR      

      
      

2 key expansion modules with 72 buttons

               
      

8861 and 8865      

      
      

3 key expansion modules with 108 buttons

               
    

When multiple key expansion modules are attached to the phone, they are numbered according to the order in which they are connected to the phone. For example:   

    
  •      

    Key expansion module 1 is the closest unit to the phone.     

         

  •      

    Key expansion module 2 is the unit in the middle.     

         

  •      

    Key expansion module 3 is the farthest unit from the phone.     

         

        
Figure 1. Cisco IP Phone 8861 with Three Cisco IP Phone 8800 Key Expansion Modules

    

Caution


    

The slots in the side of the phone are designed only for use with the spine connectors on the key expansion module. Insertion of other objects permanently damages the phone.

    
    

When you use key expansion modules, check with your administrator about power requirements.

Cisco IP Phone 8800 Key Expansion Module Buttons and Hardware

The following table describes the features of the key expansion module.

         
               

LCD screen—Displays the phone number, speed-dial number (or name or other text label), phone service, or phone feature assigned to each button.

        

Icons that indicate line status resemble (in both appearance and function) the icons on the phone to which the key expansion module is attached.

       
       

1

       
               

Lighted buttons—18 buttons. If the feature on the button is the line feature, that button corresponds to one line (same as on the phone). The lights beneath each button indicate the state of the corresponding line as follows:

        
  •          

    light off—Line available or a call is ringing on an inactive page.

             

  •          

    green steady—Line in use by you, you have a call on hold, or a call being transferred

             

  •          

    red steady—Line in use by someone else or someone else has a call on hold on a shared line.

             

  •          

    amber steady—Line ringing.

             

       
       

2

       
       

Shift buttons—2 buttons. Each button corresponds to one page of 18 buttons. The button for page 1 is labeled as 1 and the button for page 2 is labeled as 2. The lights in each button indicate the state of the page as follows:

        
  •          

    green steady—Page is in view.

             

  •          

    light off—Page is not in view.

             

  •          

    amber steady—Page is not in view with one or more alerting calls on the page.

             

  •          

    red steady—Page is in view with one or more alerting calls on the page.

             

       

The key expansion module displays keys in two-column mode.

Two-Column Mode
     

In two-column mode, each button on the left and right of the screen is assigned to a different phone number, speed-dial number (or name or other text label), phone service, or phone feature. In this configuration, the key expansion module displays up to 18 items on page 1, and up to 18 items on page 2.

            
Figure 2. Key Expansion Module with Two Columns

     

Connect a Single Key Expansion Module to a Cisco IP Phone

             
1    Unplug the Ethernet cable from the phone.
2    If installed, remove the footstand from the phone.
3    Locate the accessory connector covers on the side of the phone.

This diagram shows the location.

4    Remove the two accessory connector covers, as shown in the diagram.
Caution      

The slots are designed for the spine connector only. Insertion of other objects will cause permanent damage to the phone.

5    Position the phone so that the front of the phone faces up.
6    Connect one end of the key expansion module spine connector to the accessory connector on the Cisco IP Phone.
  1. Align the spine connector with the accessory connector ports.
    Note      

    Install the connector in the orientation shown in the following diagrams.

  2. Firmly press the spine connector into the phone.
 

This diagram shows the spine connector.

This diagram shows the installation of the spine connector.

7    Connect the other end of the spine connector to the key expansion module as shown as shown in this diagram.
  1. Align the spine connector with the key expansion module accessory connector ports.
  2. Firmly press the key expansion module into the spine connector.
 
8    Use a screwdriver to fasten the screws into the phone.

This step ensures that the phone and key expansion module remain connected at all times. This diagram shows the location of the screw holes on the phone and one key expansion module.

Note      

Make sure that the screws are fully inserted into the phone and tightened.

9    (Optional)Install the footstands on the phone and on the key expansion module, and adjust both footstands to rest evenly on the work surface.
10    Plug the Ethernet cable into the phone.

Connect Two or Three Key Expansion Modules to a Cisco IP Phone

               
1    Unplug the Ethernet cable from the phone.
2    If installed, remove the footstand from the phone.
3    Locate the accessory connector covers on the side of the phone.

This diagram shows the location.

4    Remove the two accessory connector covers, as shown in the diagram.
Caution      

The slots are designed for the spine connector only. Insertion of other objects will cause permanent damage to the phone.

5    Position the phone so that the front of the phone faces up.
6    Connect one end of the key expansion module spine connector to the accessory connector on the Cisco IP Phone.
  1. Align the spine connector with the accessory connector ports.
    Note      

    Install the connector in the orientation shown in the following diagrams.

  2. Firmly press the spine connector into the phone.
 

This diagram shows the spine connector.

This diagram shows the installation of the spine connector.

7    Connect the other end of the spine connector to the key expansion module as shown in this diagram.
  1. Align the spine connector with the key expansion module accessory connector ports.
  2. Firmly press the key expansion module into the spine connector.
 

The first Key expansion module is now connected to the Cisco IP Phone.

8    Use a second key expansion module spine connector to connect the second key expansion module to the first key expansion module.
9    Use a third key expansion module spine connector to connect the third key expansion module to the second (middle) key expansion module. This figure shows a Cisco IP Phone with three key expansion modules attached.
10    Use a screwdriver to fasten the screws into the phone and into each key expansion module.

This step ensures that the phone and key expansion modules remain connected at all times. This diagram shows the location of the screw holes.

Note      

Make sure that the screws are fully inserted into the phone and tightened.

11    (Optional)Install the footstands on the phone and on the key expansion modules, and adjust all footstands to rest evenly on the work surface.
12    Plug the Ethernet cable into the phone.

Manage Your Key Expansion Modules

 

After you install and set up a key expansion module on your phone, the device automatically gets added to My Cisco Spark. Here, you can perform any number of actions:

  
  •  

    View the status of a device.

      

  •  

    Rename a device.

      

  •  

    Change the time zone of a device.

      

  •  

    Deactivate a device.

      

  
     
1    From My Cisco Spark, select Call Settings.
2    Select the ellipsis (…) icon and perform the action you require.

Place a Call on the Key Expansion Module

     
1    Press the line button on the key expansion module.   
2    Dial a phone number.   

Adjust the Key Expansion Module Screen Brightness

       
1    Press Applications on the phone.    
2    Select Settings > Brightness > Brightness - Key expansion module x, where x is the number of the key expansion module.    
3    Press right on the Navigation pad to increase brightness. Press left on the Navigation pad to decrease brightness.    
4    Press Save.    
 

Attachments

    Outcomes