Phone Buttons and Screens
Your office phone has more features than your home or mobile phone, which you access using different physical buttons and softkeys. To get an overview of the basic hardware features of your phone, see these articles:
Review this article to learn how to navigate and interact with the phone buttons, softkeys, and user interface.
Softkey, Line, and Feature Buttons
You can interact with the features on your phone in several ways:
Softkeys, located below the screen, give you access to the function displayed on the screen above softkey. The softkeys change depending on what you are doing at the time. The More ... softkey shows you that more functions are available.
Feature and line buttons, located on either side of the screen, give you access to phone features and phone lines.
Feature and line buttons illuminate to indicate status:
Your administrator can set up some functions as softkeys or as feature buttons. You can also access some functions with softkeys or the associated hard button.
Phone Screen Features
The phone screen shows information about your phone such as directory number, active call and line status, softkeys, speed dials, placed calls, and phone menu listings. The screen is made up of three sections: the header row, the middle section, and the footer row.
At the top of the screen is the header row. The header row displays the phone number, current date and time, as well a number of icons. The icons display when features are active.
The middle of the phone screen displays the information associated with the line and feature buttons on the phone.
The bottom row of the screen contains the softkey labels. Each label indicates the action for the softkey button below the screen.