Shared Lines on Your Phone

Document created by Cisco Localization Team on Dec 15, 2016
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You can share the same phone number with one or more of your coworkers. For example, as an administrative assistant, you might be responsible for screening calls for the person that you support.

When you share a phone number, you can use that phone line just like you would any other line, but you should be aware of a few special characteristics about shared lines:

  • The shared phone number appears on all phones that share the number.

  • If your coworker answers the call, the shared line button and the session button are solid red on your phone.

  • If you put a call on hold, your line button is solid green and the session button pulses green. But your coworker's line button is solid red and the session button pulses red.