Your Cisco IP Phone 7800 Series

Document created by Cisco Localization Team on Dec 15, 2016Last modified by Cisco Localization Team on Jan 20, 2017
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The Cisco IP Phone 7800 Series

   

The Cisco IP Phones 7811, 7821, 7841, and 7861 deliver easy-to-use, highly-secure voice communications.   

     
                         
Table 1 Cisco IP Phone 7800 Series Major Features
       

Features      

       
       

7811       

       
       

7821       

       
       

7841       

       
       

7861       

       
       

Screen       

       
       

Greyscale, no backlight       

       
       

Greyscale, with backlight       

       
       

Greyscale, with backlight       

       
       

Greyscale, with backlight       

       
       

Lines       

       
       

1       

       
       

2       

       
       

4       

       
       

16       

       
       

Fixed feature keys       

       
       

8       

       
       

9       

       
       

9       

       
       

9       

       
     

To use the phone, the phone needs to be connected to a network and configured to connect to a call control system. The phones support many functions and features, depending on the call control system. Your phone might not have all functions available, based on the way your administrator has set up the phone.    

    

Cisco IP Phone 7800 Series Buttons and Hardware

   

The Cisco IP Phone 7800 Series has distinct hardware types:   

    
  •      

    Cisco IP Phone 7811—No buttons on either side of the screen     

         

  •      

    Cisco IP Phone 7821—Two buttons on the left side of the screen     

         

  •      

    Cisco IP Phone 7841—Two buttons on either side of the screen     

         

  •      

    Cisco IP Phone 7861—16 buttons at the right edge of the phone     

         

    

The following figure shows the Cisco IP Phone 7841.   

    
Figure 1. Cisco IP Phone 7800 Series Buttons and Features

     
                                
        

1

        
        

Handset and Handset light strip

        
        

Indicates whether you have an incoming call (flashing red) or a new voice message (steady red).

        
        

2

        
        

Programmable feature buttons and line buttons

        
        

—Access your phone lines, features, and call sessions.

                  

The Cisco IP Phone 7811 does not have programmable feature buttons or line buttons.

        
        

3

        
        

Softkey buttons

        
        

— Access functions and services.

                 
        

4

        
        

Navigation cluster

        
        

Navigation ring and Select          button—Scroll through menus, highlight items, and select the highlighted item.

        
        

5

        
        

Hold/Resume, Conference, and Transfer        

        
        

Hold/Resume —Place an active call on hold and resume the held call.

         

Conference —Create a conference call.

         

Transfer —Transfer a call.

        
        

6

        
        

Speakerphone, Mute, and Headset        

        
        

Speakerphone —Toggle the speakerphone on or off. When the speakerphone is on, the button is lit.

         

Mute —Toggle the microphone on or off. When the microphone is muted, the button is lit.

         

Headset —Toggle the headset on or off. When the headset is on, the button is lit.

         

The Cisco IP Phone 7811 does not have a Headset button.

        
        

7

        
        

Contacts, Applications, and Messages        

        
        

Contacts —Access personal and corporate directories.

         

Applications —Access call history, user preferences, phone settings, and phone model information.

         

Messages —Autodial your voice messaging system.

        
        

8

        
        

Volume button

        
        

                  

         

Adjust the handset, headset, and speakerphone volume (off hook) and the ringer volume(on hook).

        
    
 

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