Available Voicemail Features
Depending on what you're doing, you can use your phone or My Cisco Spark to manage your voicemail messages and settings.
You can receive your voicemail messages as .wav files in your email inbox—This feature is only available if your administrator has set up this option for you.
Voicemail PIN Rules
Must be at least six digits long. Numbers only!
Must not be any of your previous five PINs.
Must not match the numeric representation of your first or last name.
Must not contain your extension number.
Must not contain single or groups of repeated digits (for example, 228883, 121212, or 408408).
Must not be a numerical sequence (for example, 012345 or 987654).
Must not contain numbers that are dialed in a straight line on the keypad.
Activate Your Voicemail Account
When you get your phone, there are a few steps you must complete to get your voicemail up and running.
|Step 1||From My Cisco Spark, under My Profile, select Reset Voicemail PIN, and create a new PIN.|
|Step 2||On your phone, press Messages .|
|Step 3||Enter the PIN you created and press #.|
|Step 4||Record your name and press #.|
|Step 5||Optionally, record your personal greeting and press #. You have completed the voicemail enrollment process.|
Change Your Personal Greeting
You can change your voicemail greeting at any time. For example, if you're going to be out of the office, you may choose to indicate that in your personal greeting. This helps to inform callers about the reason for your absence and that you will return their call at a later time.
Change Your Recorded Name
You can change your recorded name at any time. For example, if you'd rather use a nickname or less formal name, you can change your recorded name accordingly.
Reset Your Voicemail PIN
You are not given a default PIN. You have to create a PIN using the reset option highlighted below.
Familiarize yourself with the rules for setting your voicemail PIN.