WebEx Audio (WBS31)

Document created by Cisco Localization Team on Feb 21, 2017Last modified by Cisco Localization Team on Aug 8, 2017
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WebEx Audio (WBS31)

WebEx Audio Supported Platforms and  Services

 

WebEx Audio (hybrid audio)

 

WebEx Audio (hybrid audio) provides flexibility for the attendees to join an audio conference using their computer (VoIP) or a phone. There are no meeting-level options to enable or disable this feature; it is available when WebEx Audio is available within a WebEx meeting. Features such as muting and unmuting, icons, and active-talker notification operate identically for attendees. Attendees may transition at any time from using their computer to phone, or phone to computer. Attendee status and the mode that they are using to connect to the conference can be seen in the Participant list.

 

WebEx Audio (hybrid audio) is supported on the following services and platforms:

  
                          

Support for WebEx Audio (Hybrid Audio)

 

Windows

 

Macintosh

 

Linux and Solaris

 

Meeting Center

 

Yes

 

Yes

 

Yes

 

Training Center

 

Yes

 

Yes

 

Yes

 

Event Center

 

Yes

 

Yes

 

No

 

Support Center

 

No

 

No

 

No

 
 

WebEx Audio Feature Support

 


Note


For information about audio options supported for each operating system, see Cross-platform Features and Known Issues.

 
  
                                              
Available In
Feature Description Meeting Center Event Center Support Center Training Center

WebEx Teleconference

 

This audio option is integrated into your WebEx online session. Choose from these options:

 
  • Call in: WebEx provides a toll or toll-free phone number to call when joining a session (global numbers are also available).
  • Call back: When you join a session, enter your phone number and WebEx calls you.
 
 

Yes

 

Yes

 

Yes

 

Yes

 

Audio broadcast

 

One-way audio, for meetings where attendees only listen. A host speaks by using a microphone connected to their computer.

 

No

 

Yes

 

No

 

No

 

Integrated Voice-over-IP (VoIP) Audio

 

Instead of using a telephone, use your computer to send the audio over the Internet.

 

Yes

 

Windows only

 

Yes

 

Windows only

 

Personal Conferencing

 

Personal Conferencing allows you to start an audio conference and then optionally expand the meeting to include an online meeting including video conferencing.

 

A Personal Conferencing account can have up to three sets of access numbers (host and attendee access codes). To sign up for a Personal Conferencing account, go to the My WebEx tab and select Personal Conferencing.

 

Yes

 

No

 

No

 

No

 

Other Teleconference Service

 

Use a third-party teleconference service.

 

Yes

 

Yes

 

Yes

 

Yes

 
 

WebEx Audio Feature Comparisons

 

 
                                                                       

Feature

 

Description

 

Audio Broadcast

 

WebEx Audio1

 

Integrated VoIP

 

Personal Conferencing

 

Conference size

 

When choosing an audio option, consider the size of the group that will attend your session.

 

3,000 attendees

 

1000 attendees (500 on telephony and 500 on WebEx VoIP)

 

500 attendees (1,000 for Training Center)

 

500 attendees

 

Multiple speakers

 

How many active speakers are required in the conference

 

Only hosts, presenters and panelists can speak by default

 

No limitations

 

No limitations

 

No limitations

 

Entry and exit tones

 

WebEx can play to let you know when attendees join and leave the session.

 

No

 

Yes

 

No

 

Yes

 

Mute on entry

 

Automatically mute attendee microphones when they enter the session.

 

n.a.

 

Yes

 

Yes

 

No

 

Automatically start the audio conference

 

Start the audio when an attendee joins the session. If the host has not yet joined, attendees hear a recorded message that informs them that the host has not yet joined.

 

Yes

 

Optional

 

No

 

Optional

 

Save default settings

 

Save default audio settings in your MyWebEx profile to make it easier to start and schedule session with your preferred settings.

 

Yes

 

Yes

 

Yes

 

Yes

 

Reports

 

Run reports that show your WebEx audio usage.

 

Yes

 

Yes

 

Yes

 

Yes

 

TCP/UDP support

 

WebEx supports the UDP and TCP protocols.

 

Yes

 

NA

 

Yes

 

NA

 

Support for WebEx Audio (hybrid audio) meeting

 

WebEx Audio (hybrid audio) meeting where attendees have the flexibility to join a conference through telephone or through desktop-based VoIP.

 

Yes

 

Yes

 

No

 

NA

 
1 WebEx Audio includes hybrid audio.

WebEx Audio Coverage and Restrictions

 

For more information about WebEx Audio coverage and restrictions, refer to the WebEx Audio Offering Data Sheet at http://www.cisco.com/c/dam/en/us/products/collateral/conferencing/webex-meeting-center/cisco_webex_gpl_audio.pdf and to Access Restrictions to WebEx Toll-Free Numbers at https://www.webex.com/pdf/tollfree_restrictions.pdf.

  
 

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