Specify Contact Information for the Site Administrator

Document created by Cisco Documentation Team on May 16, 2017
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Help users to easily obtain technical assistance, by specifying contact information for an administrator in Site Administration. The information that you specify appears for each of the following scenarios:

  • When a user selects Support > Help > Contact Support for Meeting Center, Event Center, or Training Center.


  • When a user selects Support > Contact Us for Support Center.


  • When a user selects MyWebEx > Support.


  • When a host, whose account is locked out or deactivated, tries to log in.



If your site has a customized Help URL in the left navigation, this feature is not available.

1    Log in to Site Administration.
2    Select Configuration > Common Site Settings > Site Admin Contact Info.
3    In the Contact Info dialog box, enter the contact information for the site administrator.

You can create a custom message and provide details such as the site administrator's name, phone number, and email address. A preview of the message appears in the box below your entry.

4    Select Update.