Turn Off External Transfers and Conferencing

Document created by Cisco Documentation Team on Jun 30, 2017Last modified by Cisco Documentation Team on Jul 5, 2017
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External Transfers and Conferencing

With our flexible call settings, you can help to prevent additional billing by determining the call transfer and conference restrictions using a single toggle switch.

You can prevent your entire organization from transferring calls outside of your company. But, you'll still be able to provide this call capability to certain people. You can go into the call settings for specific users and enable this feature just for them. User and Place settings always override what you've set at the organizational level.

Turn Off External Transfers and Conferencing for Your Organization

     
1    From the customer view in https://admin.ciscospark.com, go to Services > Call > Settings, and then scroll to External Call Transfer/Conference.
2    Turn off external transfers and conferencing and click Save.

Turn Off External Transfers and Conferencing for Places

     
1    From the customer view in https://admin.ciscospark.com, go to Places, choose a place, and then scroll to Features.
2    Select External Call Transfer/Conference, choose the desired setting for this place, and then click Save.

Turn Off External Transfers and Conferencing for Users

     
1    From the customer view in https://admin.ciscospark.com, go to Users, choose a user, and then scroll to Features.
2    Select External Call Transfer/Conference, choose the desired setting for this user, and then click Save.
 

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