Calls in Cisco Jabber for Android
Phone Services Accounts
When you call with Cisco Jabber, the app uses your work phone number and displays that work number to the person you call.
You can make calls in different ways, depending on how your system administrator sets up your account.
A basic phone services account allows you to make audio calls using Voice over Internet Protocol (VoIP). Your system administrator can also enable the following features for your account:
Video—You can make video calls.
Dial via Office (DvO)—You can call using your work phone number and your mobile voice network.
Wi-Fi or mobile data networks
Mobile voice network
Maximum number of calls at a time
Only one call is active at a time; the other is automatically placed on hold.
(such as hold or conference)
|Open in Cisco Jabber|
Open in the native phone application
Cisco Jabber immediately dials the number that you enter
Cisco Jabber calls you back before dialing the number that you enter
If your account is...
You can modify these Cisco Jabber settings...
Send Automatically—Use this setting to turn automatic video for calls on and off.
Mobile Data Network—Use this setting to automatically turn video on or off when you use a mobile data network.
DvO not enabled
|Low-Bandwidth Mode—Use this setting to optimize audio if you make VoIP calls while you are connected to a low-bandwidth network.|
Calling Options—Specify whether you want Cisco Jabber to always make VoIP calls, always make calls with your mobile voice network, or automatically select the call method based on your network connection.
Low-Bandwidth Mode—If you select a calling option that uses VoIP, Cisco Jabber displays the low-bandwidth mode setting. Use this setting to optimize audio if you make VoIP calls while you are connected to a low-bandwidth network.
Make a Call on a Tablet
Tap the search area to open the Keypad screen, then follow one of these steps to call:
Tap the numbers on the keypad then tap Call.
Input an email address, such as email@example.com then tap Call or tap for more choices.
Complete this task to park an ongoing call so that you can transfer it to another device or temporarily place it on hold.
Follow one of these steps:
Enter a phone number and select Call.
Enter a name or video address, and tap an item in the search results.
Cisco Jabber automatically places your first call on hold and displays the status of both calls.
On the control bar, tap Merge.
Use the Merge feature to merge two existing calls into a conference call.
This procedure applies only to Cisco Jabber VoIP calls. The Merge feature is not available for DvO calls.
Move a Call to a Mobile Network
This procedure applies only to Cisco Jabber VoIP calls. This feature is not available for DvO calls.
Toggle Between Calls
When you are connected to two internet calls, only one call is active at a time; the other is automatically placed on hold.
Control Far End Camera
In calls that support far-end camera control, you can adjust the far-end camera to give you a better view during video calls or you can control the conference layout of cameras. A Show Far End Camera Control icon is displayed in your call if the far-end camera is enabled for control. When you select the icon, depending on the way that the call is connected, you can either use it to move the far-end camera or change the conference layout of video screens.
If you call a unit or person directly that has a device with a controllable camera, you can control the far-end camera even if multiple people call into that device at one time. However, if you call a bridge, then you can only control the conference layout by selecting how you want the various cameras to be displayed on your conference call.
Ensure that the system you are calling supports far-end camera control (FECC). The feature must be enabled by your video conference administrator.
|1||After you have started a video call, select the Show Far End Camera Control icon.|
|2||Use the pan, tilt, and zoom button to control the call. |
Make a Jabber to Jabber Call
Jabber to Jabber voice and video calling allows you to make calls between two Jabber clients without registering in Cisco Unified Communications Manager.
How a Jabber to Jabber call works:
You can make a Jabber to Jabber call with only one contact at a time.
When you are on a Jabber to Jabber call, and if you call another contact, then your ongoing call ends.
When you start a Jabber to Jabber call with a contact and your contact starts a Jabber to Jabber call with you at the same time, then your call is automatically connected, and you will not get any incoming call notice.
When you are on a mobile call, you cannot answer any Jabber to Jabber call. The incoming Jabber to Jabber call is listed as a missed call.
When you are on a Jabber to Jabber call, and you receive a mobile call, then Jabber to Jabber call ends immediately when you answer the mobile call.
Set Jabber Ringtone and Chat Notification Tone
Disable VoIP Call on Cellular Network
You can disable or enable VoIP call over cellular network in Jabber Settings.
If you disable VoIP call function on cellular network, then: