What's New in Cisco Jabber for Android 11.9

Document created by Cisco Documentation Team on Jul 31, 2017
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  • Fast Sign-in for Jabber—This feature enables Cisco Jabber to now sign in to all services at the same time instead of the sequential sign-in process used earlier. Each service independently connects to its respective server and authenticates the user based on cached data. This makes the sign-in process quick and dynamic. However, this feature is effective only from the second time you sign in to Jabber.

    You can configure the Fast Sign-in feature using STARTUP_AUTHENTICATION_REQUIRED and CachePasswordMobile parameters.

    For more information, see Parameter Reference Guide for Cisco Jabber 11.9 and Planning Guide for Cisco Jabber 11.9.

  • Shared Line is Supported over MRA—To use shared line over Mobile and Remote Access network, upgrade:
    • Cisco Expressway to X8.9.1 or later

    • Cisco Unified Communications Manager to 11.5 SU(2) or later

    For more information about shared line support over MRA, see Cisco Expressway X8.9.1 Release Notes.

    Some scenarios of shared line support over MRA:

    • Your IP Phone is in the corporate network, but you are outside the corporate network. If there is a Jabber call, you receive the call on both IP Phone and your Jabber device.

    • If you are active on multiple devices (iOS, Android, Windows, and Mac), you can switch Jabber call between any of these devices regardless of the network you are in (corporate or MRA). Your status is synchronized across all the active devices on the shared line. So, if you put Jabber call on hold on an Android device, you can see that status on other devices and you can resume that call from any device.

  • OAuth Support for Jabber Users—Use OAuth to authorize the user access permission. If you sign in to Jabber in an OAuth enabled environment, then there is no need to enter credentials every time you sign in. You must enable OAuth on all the servers at the same time. If some of the servers are not OAuth enabled, then Jabber may not function appropriately. For more information, see Planning Guide for Cisco Jabber 11.9.

UI Enhancements

  • Call Button Within Chat Window—In the earlier release, you had to tap icon and then tap Phone Call icon to call a user while chatting. But now we have moved the call button next to the user’s name. You can find other options, such as file sharing, WebEx, and user profile if you tap the icon.

  • Automatic sign-in—This UI option is removed from the Sign-in screen in this release.

  • Edit Password for Cisco Unified Communications Manger Instant Messaging and Presence Account—In the earlier releases, non-SSO users didn’t have the option to edit their Cisco Unified Communications Manger Instant Messaging and Presence account password in Jabber. From this release onwards, non-SSO users can edit their Cisco Unified Communications Manger Instant Messaging and Presence account password from the Settings page, and they don’t have to sign out and sign in to Jabber after editing and applying their password. They can continue to use Jabber after applying the password. Also, users can edit their Cisco Unified Communications Manger Instant Messaging and Presence account password in both corporate network and on Expressway for Mobile and Remote Access network.

  • Update Account Information for non-SSO Users—Whenever there is change in the account information for Jabber services such as Phone, IM, Voicemail, LDAP Directory access, and WebEx, there is a pop-up indicating that the account information is invalid and users have to take appropriate action. The pop-up lets the users update their account information. After they update the details, they can continue to use Jabber. There is no need to sign out and sign in to Jabber.

  • Refresh your Jabber Session before it Expires—If you are using Jabber on an OAuth enabled environment and your session is about to expire, you are prompted to refresh your session. Tap Refresh Session, a browser pops up, where you have to enter your Jabber password to authenticate yourself, and then continue to use Jabber. Follow the same process if your Jabber session expires.

  • Reset Password—WebEx account users can reset their Jabber password using the Forgot Password link that appears below the Password field in the Sign-in screen. The Forgot Password link appears for both manual and automatic sign-in options when the primary service is WebEx.

    To reset password for your WebEx account:

    1. In the Sign-in screen, enter your username and domain in the following format: username@example.com.

    2. Tap Continue.

      The Forgot Password link appears below the Password field with a link to an external website to reset the password. Enter the necessary details and reset your password.

    3. Enter your new password, and tap Sign in.

  • Refresh Jabber Configuration for Fast Sign-in—In the earlier releases, Jabber fetches configuration updates from the server at the time of sign-in. From this release onwards, Jabber lets you sign in, and then it connects to each server individually to fetch configuration updates. This happens only at the first time you sign in to Jabber. From the second time you sign in to Jabber, it fetches the configuration updates from the cached data stored on your device. The configuration updates are exchanged between your device and servers at an interval of 8 hours. If you want to manually refresh configuration updates at any time, you can follow this procedure:

    1. Go to Settings and About.

    2. On the About page, tap three times on Cisco Jabber version.

    3. You get a pop-up with a message Your configuration change request sent.

      Jabber then updates any recent configuration changes and notifies you.

  • Animated Emoticons—Jabber now has 18 animated emoticons. To send and receive animated emoticons, both the users must have Jabber 11.9 version installed. If either of them doesn’t have 11.9 version, then animated emoticons appear as strings in their chat window. You cannot send an animated emoticon along with the text.

    You can also use text code to send animated emoticons. For example, to send animated laugh out loud emoticon, type (laughoutloud).

    To send an animated emoticon:

    1. In the Chat window, tap emoticon icon.

    2. Tap animated emoticon tab, which is next to static emoticon tab.

    3. Select your desired emoticon and tap to send it to the user.