Caveats for Cisco Jabber for iPhone and iPad 11.9

Document created by Cisco Documentation Team on Aug 7, 2017
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Caveats

   

Caveats describe unexpected behavior. The following sections describe how to obtain the latest information.

    

Bug Severity Levels

Known defects, or bugs, have a severity level that indicates the priority of the defect. These release notes include the following bug types:

  • All severity level 1 or 2 bugs

     

  • Significant severity level 3 bugs

     

  • All customer-found bugs except severity level 6 enhancement requests

     

 
                      

Severity Level

Description

1 Catastrophic

Reasonably common circumstances cause the entire system to fail, or a major subsystem to stop working, or other devices on the network to be disrupted. No workarounds exist.

2 Severe

Important functions are unusable and workarounds do not exist. Other functions and the rest of the network is operating normally.

3 Moderate

Failures occur in unusual circumstances, or minor features do not work at all, or other failures occur but low-impact workarounds exist.

This is the highest level for documentation bugs.

4 Minor

Failures occur under very unusual circumstances, but operation essentially recovers without intervention. Users do not need to install any workarounds and performance impact is tolerable.

5 Cosmetic

Defects do not cause any detrimental effect on system functionality.

6 Enhancement

Requests for new functionality or feature improvements.

Search for Bugs

To search for bugs not listed here, use the Bug Search Tool.

      
1    To access the Bug Search Tool, go to https://tools.cisco.com/bugsearch/search.
2    Sign in with your Cisco.com user ID and password.
3    To look for information about a specific problem, enter the bug ID number in the Search for field, then press Enter. Alternatively, you can search by product and release.

Open Caveats in Release 11.9

 

The following bugs are not yet resolved.

   
                     
 

Identifier

  
 

Severity

  
 

Headline

  
 

CSCvf50478

  
 

3

  
 

Unable to connect to User Data Service. Terminate and relaunch Cisco Jabber to get connected.

  
 

CSCvf50484

  
 

3

  
 

IM Presence status is displayed as “On a Call”, even after the call ends.

  
 

CSCvf50514

  
 

3

  
 

Issues with IM Presence on location subscription.

  
 

CSCvf50564

  
 

3

  
 

Issues with IM Presence list sorting.

  
  

Resolved Caveats in Release 11.9

  
                                                                 
 

Identifier

  
 

Severity

  
 

Headline

  
 

CSCvc85214

  
 

2

  
 

Cisco Jabber SIP header does not have IP address after @.

  
 

CSCvc09841

  
 

3

  
 

Call over MRA failed intermittently from shared-line device.

  
 

CSCvc55045

  
 

3

  
 

Unable to download a user's photo through MRA network.

  
 

CSCvd11702

  
 

3

  
 

Cisco Jabber for iPhone and iPad users are unable to sign-in to a secondary IM&P server when the primary IM&P server responds an error.

  
 

CSCvd48302

  
 

3

  
 

"Jabber stopped unexpectedly" message is displayed after receiving push notification service during SSO.

  
 

CSCvd60777

  
 

3

  
 

Cisco Jabber fails to sign-in when the primary IM&P server is down.

  
 

CSCvd68579

  
 

3

  
 

IM service disconnects and reconnects frequently.

  
 

CSCvd72579

  
 

3

  
 

Cisco Jabber for iPhone and iPad users can hear the noise while disconnecting the call when it is in the ringing state.

  
 

CSCvd88932

  
 

3

  
 

Ring Back Tone is not heard or rings only once.

  
 

CSCvd95594

  
 

3

  
 

Wrong number is displayed while receiving a transferred call.

  
 

CSCve11817

  
 

3

  
 

Cisco Jabber for iPhone and iPad video screen freezes when another participant shares desktop and stops it.

  
 

CSCve13692

  
 

3

  
 

Cisco Jabber for iPhone freezes with incomplete custom tab configuration file.

  
 

CSCve40735

  
 

3

  
 

Cisco Jabber for iPhone has an audio delay of upto 2 seconds while answering a call.

  
 

CSCve48885

  
 

3

  
 

Unable to start a Jabber call using Siri.

  
 

CSCvf08200

  
 

3

  
 

The Custom Tab does not respond when Cisco Jabber for iPhone and iPad users click "Upload Image".

  
  
 

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