Recover a Deleted Media On Hold File

Document created by Cisco Documentation Team on Sep 8, 2017
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You can recover a file if you accidentally delete it from your Media Manager. However once you've removed it from your trash folder, you can no longer recover the file.

  

     
1    From the customer view in https://admin.ciscospark.com, go to Services > Call > Settings, scroll to Company Media On Hold, and then click Media Manager.
2    Go to your trash folder, choose the file you want to recover, and then click Recover <insert icon>.
 


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