Set up Training Center E-Commerce

Document created by Cisco Documentation Team on Sep 21, 2015Last modified by Dave DeCarlo on May 24, 2017
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Training Center E-Commerce

If you enable the eCommerce option for Training Center, hosts can require credit card payments for access to their scheduled sessions and published recordings. After you enter your online payment provider information, you can process credit card transactions from your Training Center site.

Training Center supports the PayPal Payflow Pro, PayPal Website Payments Pro (UK), and PayPal Express Checkout (US and Canada) payment processing services.


Tip


If the Attendee e-commerce option is enabled for your site, you see e-commerce options in the Site Options section of your Training Center Site Settings page.


Enter Your PayPal Payflow Pro Information

To perform this procedure, you require the appropriate PayPal configuration information.


        
Step 1  On the navigation bar, select Configuration > Training Center.
Step 2  In the Site Options section, check the Attendee e-commerce check box.
Step 3  Select Settings.
Step 4  Under General e-commerce parameters, select Specify Providers.
Step 5  Select PayPal Payflow Pro from the Provider list, and then enter the required information.
Step 6  Select Update.

Configuration Items: PayPal Payflow Pro

                                      

Field

Description

Configuration Items:

Partner ID

Enter the identification number or name for your online payment service. For production mode, use the ID your online payment service gives you.

Merchant login ID/Vendor

Enter the merchant login identification number or name that your site uses to log in to the payment processing server.

User ID

Enter the user identification number or name that your site uses to log in to the payment processing server.

Password

Enter the password that your site uses to log in to the payment processing server.

Select a PayPal Account Type:

Website Payments Pro

Select to control payments using the PayPal Express Checkout Account Optional (ECAO) Payflow Pro page. The credit or debit card selection field will not display.

PayPal Payments Pro or Website Payments Pro Payflow Edition

Select to enable credit or debit card selection field, with Visa, MasterCard, AMEX, and Discover options available for users.

Payflow Pro

Select to enable credit or debit card selection field, with Visa, MasterCard, AMEX, Discover, Diners Club, and JCB options available for users.

Express Checkout check box - Check to enable the Express Checkout option, which allows buyers to start and end the checkout process on the merchant's site. This links to the PayPal account login page.

Credit cards/debit cards supported for your site:

Card check boxes

Check the supported credit and debit cards for your site. Depending upon the Select a PayPal Account Type selection, this field either may not appear, or may show various card options as described above.

Currency symbol displayed on your site:

Currency symbol

The currency symbol displayed on your site. PayPal Payflow Pro only supports USD $ (U.S. Dollar).

Enter Your PayPal Express Checkout (Canada) Information

To perform this procedure, you require the appropriate PayPal Express Checkout configuration information.


        
Step 1  On the navigation bar, select Configuration > Training Center.
Step 2  In the Site Options section, check the Attendee e-commerce check box.
Step 3  Select Settings.
Step 4  Under General e-commerce parameters, select Specify Providers.
Step 5  Select PayPal Express Checkout (Canada) from the Provider list, and then enter the required information.
Step 6  Select Update.

Configuration Items: PayPal Express Checkout (Canada)

            

Field

Description

PayPal login email address

Enter the email address to log in to the PayPal account.

Grant API permission to WebEx

Select the link and follow the instructions that appear. This is required to allow WebEx to run the transaction on your behalf.

Currency symbol...

Select Change to change the currency symbol displayed on your site. PayPal Express Checkout (Canada) supports CAD C$ (Canadian Dollar) as the default currency.

Enter Your PayPal Express Checkout (US) Payment Information


        
Step 1  On the navigation bar, select Configuration > Training Center.
Step 2  In the Site Options section, check the Attendee e-commerce check box.
Step 3  Select Settings.
Step 4  Under General e-commerce parameters, select Specify Providers.
Step 5  Select PayPal Express Checkout (US) from the Provider list, and then enter the required information.
Step 6  Select Update.

Configuration Items: PayPal Express Checkout (US)

            

Field

Description

PayPal login email address

Enter the email address to log in to the PayPal account.

Grant API permission to WebEx

Select the link and follow the instructions that appear. This is required to allow WebEx to run the transaction on your behalf.

Currency symbol...

Select Change to enter the currency symbol displayed on your site. PayPal Express Checkout (US) supports USD $ (U.S. Dollar) as the default currency.

Enter Your PayPal Website Payments Pro (UK) Payment Information


        
Step 1  On the navigation bar, select Configuration > Training Center.
Step 2  In the Site Options section, check the Attendee e-commerce check box.
Step 3  Select Settings.
Step 4  Under General e-commerce parameters, select Specify Providers.
Step 5  Select PayPal Website Payments Pro (UK) from the Provider list, and then enter the required information.
Step 6  Select Update.

PayPal Website Payments Pro (UK) Settings

                                   

Field

Description

Configuration Items:

Partner ID

Enter the identification number or name for your online payment service. For production mode, use the ID your online payment service gives you.

Merchant login ID/Vendor

Enter the merchant login identification number or name that your site uses to log in to the payment processing server.

User ID

Enter the user identification number or name that your site uses to log in to the payment processing server.

Password

Enter the password that your site uses to log in to the payment processing server.

Select a PayPal Account Type:

Website Payments Pro

Select to control payments using the PayPal Express Checkout Account Optional (ECAO) Payflow Pro page. The credit or debit card selection field will not display.

Website Payments Pro Payflow Edition

Select to enable credit or debit card selection field, with Visa/Debit/Electron and MasterCard options available for users.

Credit cards/debit cards supported for your site:

Card check boxes

Check the supported credit and debit cards for your site. Depending upon the Select a PayPal Account Type selection, this field either may not appear, or may show various card options as described above.

Currency symbol displayed on your site:

Currency symbol

Select Change to enter the currency symbol displayed on your site.

Switch Between Test and Production Modes

When you configure the e-commerce option, you can enable the "test" mode so that you can test your changes without making actual transactions. When the e-commerce configuration is complete, you can change the mode to "production" so that users can make charges using the changes you tested.


       
Step 1  On the navigation bar, select Configuration > Training Center.
Step 2  In the Site Options section, check the Attendee e-commerce check box.
Step 3  Select Settings.
Step 4  For Mode of operation, choose Production or Test.
Step 5  Select Update.

Adding and Deleting Discount Coupons


           
Step 1  On the navigation bar, select Configuration > Training Center.
Step 2  In the Site Options section, check the Attendee e-commerce check box.
Step 3  Select Settings.
Step 4  In the General e-commerce parameters section, select the Enable or Disable coupons button.
Step 5  To create a coupon, make sure that coupons are enabled, and select the Coupons button.
Step 6  To delete a coupon, check the box next to the name of the coupon and select Delete Coupons.
Step 7  To create a new coupon, select Create Coupons.
Step 8  Enter the following information on the Create Coupons page.
  • Coupon Code Length: Enter the length of the coupon code.

  • Company or Individual: Enter the name of the company or person you want to send the coupon to.

  • Email: Enter the email address.

  • Number of Coupons: Enter the number of coupons.

  • Price (USD$): Enter the amount to be discounted (in U.S. dollars).

  • Expire in: Enter the number of days that the coupon is valid.

  • Master Coupons: To create master coupons, check Master Coupons.

Step 9  Select Create and close the Create Coupons page.

Extend Discount Coupon Dates


          
Step 1  On the navigation bar, select Configuration > Training Center.
Step 2  In the Site Options section, check the Attendee e-commerce check box.
Step 3  Select Settings.
Step 4  In the General e-commerce parameters section, select the Enable or Disable coupons button.
Step 5  To extend a coupon date, make sure that coupons are enabled, and select the Coupons button.
Step 6  Check the box next to the name of the coupon you want to extend and select Extend Coupon Date.
Step 7  Enter the number of days from the current date that you want to extend the coupon.
Step 8  Select Update and close the Extend Coupon Date page.

Enter Your Company Information


       
Step 1  On the navigation bar, select Configuration > Training Center.
Step 2  In the Site Options section, check the Attendee e-commerce check box.
Step 3  Select Settings.
Step 4  In the General e-commerce parameters section:
  • For Merchant name, enter the name you want to appear for your company or organization.

  • For Support info, enter an email address or phone number you want attendees to use to get support with your online payment transactions.

Step 5  Scroll to the bottom of the page and select Update.

Customize the Credit Card Page

Hosts can schedule sessions or publish recordings on your site, which require payment for access. Participants provide their credit card information on the Credit Card page. You can change the header and the footer text for this page.

For example, you could put additional information or instructions in the header or you could specify terms and conditions in the footer.


       
Step 1  On the navigation bar, select Configuration > Training Center.
Step 2  In the Site Options section, check the Attendee e-commerce check box.
Step 3  Select Settings.
Step 4  In the Customize Text for Attendee Payment Page section, change or add text to the header (top) or footer (bottom) of the page.
Step 5  Select Update.

Set the Training Center Email Options


      
Step 1  On the navigation bar, select Configuration > Training Center.
Step 2  Under Default Options, for Default email options, select the email messages you want to send.
Step 3  To have WebEx send notification email messages before sessions begin, under Reminder, indicate who (attendees, hosts, or both) and the amount of time before the session begins that you want messages sent.
Step 4  Select Update Site Settings.


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