WebEx Open and Resolved Bugs (WBS30)

Document created by Cisco Documentation Team on Oct 21, 2015Last modified by Cisco Documentation Team on Sep 1, 2017
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WebEx Open and Resolved Bugs (WBS30)

Using the Bug Search Tool

Known problems (bugs) are graded according to severity level. These release notes contain descriptions of the following:

 
  • Open customer-found bugs of severity 1 to 3

     

  • Resolved customer-found bugs of severity 1 to 3

     

  • Resolved Cisco-found bugs of significance

     

 

You can find details about listed bugs and search for other bugs by using the Cisco Bug Search Tool.

 
Before You Begin

 

To access the Bug Search Tool, you need the following items:

 
  • Internet connection

     

  • Web browser

     

  • Cisco.com username and password

     

 
      
1    To access the Bug Search Tool, go to https://tools.cisco.com/bugsearch/search.
2    Sign in with your Cisco.com username and password.
3    Enter the bug ID number in the “Search for” field, then press Enter.
Tip       You can also navigate to a specific bug by entering https://tools.cisco.com/bugsearch/bug/<BUGID> where <BUGID> is the ID of the bug that you are searching for (for example, CSCab12345).
What to Do Next

 

For information about how to search for bugs, create saved searches, and create bug groups, select Help on the Bug Search Tool page.

 

Open Bugs for WebEx (WBS30)

 

 

The bugs listed in the following table describe unexpected behavior in this release. Refer to Bug Search Tool for further details.

 
                                              
Table 1 Open Bugs for WebEx Version WBS30
Identifier Severity Affected Area Description

CSCuv05285

3

Meeting Center

Meeting Center: Screen sharing may freeze for certain participants when presenter is sharing through a CMR endpoint.

CSCuv36738

3

My WebEx

Username: Ability to change username on a tightly coupled site has been restricted. The ability for one user to update another username is no longer available.

CSCuv35672

3

Productivity Tools

Meeting Center: May not correctly record full connection time(meeting end time) if the host gets disconnected from the meeting.

CSCuv12024

2

Meeting Center

Meeting Center: In some cases during Application Sharing, participants may intermittently see a black screen for a few seconds.

CSCuv47556

3

Meeting Center

Meeting Center: In some cases, when a PowerPoint file is being shared through file sharing, and auto-advance slides is being used, the text on the Start/Stop button does not refresh properly. (Though the button functionality still works properly.)

CSCuv64213

2

Productivity Tools

Productivity Tools: When trying to cancel a WebEx meeting series scheduled from Mac PT, an incorrect error message is displayed that the series was scheduled with Windows PT, resulting in not being able to cancel the WebEx series from Outlook.

CSCux94606

3

XMLAPI

XMLAPI: Preventing multiple PR room creation for a user through XML API as page does not support this.

CSCux75775

3

MyWebEx

A known issue where speaker video is frozen for seconds in an MP4 recording.

Resolved Bugs for WebEx (WBS30.24)

           
 

Bug number

  
 

Severity

  
 

Affected Product Area

  
 

Description

  
 

CSCvf67055

  
 

3

  
 

My WebEx

  
 

Added more logs to track WebEx Attendance Report issues.

  

Resolved Bugs for WebEx (WBS30.23)

                               

Bug number

Severity

Affected Product Area

Description

CSCvf24696

3

N/A

Fixed an issue with CCA migration.

CSCvd91076

3

NBR

Fixed an issue where attempting to play back a network-based recording would result in the message, “This meeting recording has expired or has been blocked for security reasons.”

CSCvf15874

4

URL API

Fixed an issue where error logs did not correctly identify messages for meeting started with no/incorrect host or creator.

 

CSCvf38865

  
 

3

  
 

URL API

  
 

Fixed an issue where the TelePresence system would return the error, "An unexpected error occurred while communicating with WebEx" when attempting to schedule a WebEx Meeting Center video-based meeting.

  
 

CSCvf40733

  
 

3

  
 

Event Center

  
 

Fixed an issue where the Event Center page would be blank and cease to respond after the user clicked "Schedule an event".

  

Resolved Bugs for WebEx (WBS30.22)

  
           
 

Bug number

  
 

Severity

  
 

Affected Product Area

  
 

Description

  
 

CSCve57088

  
 

3

  
 

Meeting Center

  
 

Fixed an issue where call-in numbers were mislabeled.

  
  

Resolved Bugs for WebEx (WBS30.21)

                          
 

Bug Number

  
 

Severity

  
 

Affected Product Area

  
 

Description

  

CSCve25311

3

Meeting Center

Fixed an issue where the Session Query Tool was returning no data.

CSCve26208

3

Meeting Center

Fixed an issue where the cursor would not automatically move to the User Name field when logging in.

 

CSCvd77282

  
 

3

  
 

Site Administration

  
 

Changed a setting in WebEx Administration so that toll-free numbers are now enabled by default for new accounts.

  
 

CSCve40901

  
 

3

  
 

Meeting Center

  
 

Fixed an issue where WebEx Meeting Center video-based meetings would not open properly.

  

Resolved Bugs for WebEx (WBS30.20)

  
                                                                  
 

Bug number

  
 

Severity

  
 

Affected Product Area

  
 

Description

  

CSCvd88313

3

Meeting Center

Fixed an issue where the user name and email address was not being remembered in Microsoft Internet Explorer 11.

CSCvd91228

3

Meeting Center

Fixed an issue where VoIP would not work in some meetings.

CSCvd89561

3

Meeting Center

Fixed an issue where meeting hosts were unable to rejoin a meeting from TelePresence after an abnormal disconnection.

CSCve04169

3

Meeting Center

Fixed an issue where recurring meeting information was showing the wrong date and day of the week.

CSCvd67375

3

Event Center

Fixed an issue where recordings would continue to buffer continually during playback.

CSCvd84297

3

Meeting Center

Fixed an issue where the desktop application would crash while waiting for the host to accept the attendee, if the attendee joined the meeting using Productivity Tools.

CSCvd50468

3

Productivity Tools

Fixed an issue where the WebEx iPhone app could not hand off the WebEx meeting to Desktop application.

CSCvd35179

3

Productivity Tools

Fixed a Windows Productivity Tools performance issue where creating and updating a WebEx meeting was slow when the Outlook client was in Online Mode.

CSCvd96969

3

Productivity Tools

Fixed an issue where Productivity Tools for Windows couldn't send out updated exception meeting invitations after the host replaced an attachment of the exception.

CSCve00660

3

Productivity Tools

Fixed an issue where Productivity Tools was binding the wrong session type and meeting template when scheduling a personal conference meeting if the audio only session type name was duplicated with the regular meeting session type.

 

CSCve05351

  
 

3

  
 

All Centers

  
 

Fixed an issue where timezone and locale settings would not persist between session in Microsoft Internet Explorer 11.

  
 

CSCve06311

  
 

3

  
 

Meeting Center

  
 

Fixed an issue where clicking the Join Meeting link would redirect the meeting host to the Personal Room instead of the Meeting Information page.

  
  

Resolved Bugs for WebEx (WBS30.19)

  
                
 

Bug Number

  
 

Severity

  
 

Affected Product Area

  
 

Description

  

CSCvd46556

2

Meeting Center

Fixed an issue where users would receive an error message when attempting to join a meeting using Mozilla Firefox 51.0.1 32-bit.Meeting Center

CSCvd33943

3

Event Center

Fixed an issue where some users received an error 45104 when sharing a Microsoft PowerPoint PPTX file containing video.

  

Resolved Bugs for WebEx (WBS30.18)

  
                               
 

Bug Number

  
 

Severity

  
 

Affected Product Area

  
 

Description

  

CSCvc79883

3

Meeting Center

Fixed an issue when attempting to register for a Meeting Center meeting where the user would be prompted for a meeting number instead of registration information.

CSCvd02163

3

Meeting Center (Windows)

Fixed an issue where other Microsoft Windows applications would fail to respond after sharing a file or application in Meeting Center.

CSCvd09912

3

Meeting Center

Fixed an issue where, after changing the page language from the primary language to another language, the message “Page cannot be displayed” displayed when clicking the global call-in number link.

 

CSCvd23710

  
 

3

  
 

Support Center

  
 

Fixed an issue where accessing the Call Volume report would return an error.

  
 

CSCvd30441

  
 

2

  
 

Meeting Center

  
 

Fixed an issue in Personal Rooms, where users would receive a global error page when trying to join a meeting.

  
  

Resolved Bugs for WebEx (WBS30.17)

  
                                                   
 

Bug Number

  
 

Severity

  
 

Affected Product Area

  
 

Description

  

CSCvc57549

3

Support Center

Fixed an issue where Support Center would not open in Safari 10 in Safe Mode.

CSCvc67110

3

Support Center

Fixed an issue where Support Center would not open on a Mac using Google Chrome.

CSCvc67249

3

Training Center

Fixed an issue where Training Center would not open on Linux using Google Chrome.

CSCvc69607

3

Training Center

Fixed an issue where attendees would sometimes receive the error message, ‘You cannot join the session because another attendee has already joined using this registration.’

CSCvc66228

3

Productivity Tools

Fixed an issue where temporary passwords were changed to permanent passwords.

CSCvc63268

3

Productivity Tools

Fixed an issue where Microsoft Outlook became unstable when users edited a single occurrence of a recurring meeting.

CSCvc76854

3

Productivity Tools

Fixed an issue when scheduling a meeting, where users were being removed from the To field if the SMTP address of the video system contained a user’s email address.

CSCvc78740

3

Productivity Tools (Mac)

Fixed an issue where Mac Productivity Tools blocked the pop up "Send to All" or "Send to Updated" when users scheduled meeting in Microsoft Outlook.

CSCvc80098

3

Productivity Tools (Mac)

Fixed an issue where Mac Productivity Tools couldn't automatically sign in if first time sign in email address contained upper case characters.

  

Resolved Bugs for WebEx (WBS30.16)

  
                                         
 

Bug Number

  
 

Severity

  
 

Affected Product Area

  
 

Description

  
 

CSCvc20891

  
 

3

  
 

Productivity Tools

  
 

Fixed an issue where Productivity Tools couldn't update the series meeting when the local system’s time zone was different from the time zone set on the WebEx site.

  
 

CSCvc41742

  
 

5

  
 

Productivity Tools (Mac)

  
 

Fixed an issue where, on a Mac, the button text "Add WebEx Meeting" was truncated.

  
 

CSCvb87381

  
 

3

  
 

Site Administration

  
 

Fixed an issue where incorrect IP addresses were being displayed in usage reports.

  
 

CSCvc31409

  
 

3

  
 

Meeting Center

  
 

Fixed an issue where the password reset page was blank if users waited more than 24 hours to reset their password.

  
 

CSCvc48745

  
 

3

  
 

Event Center

  
 

Fixed an issue where attendees could access an event from a mobile device and submit the form without entering a phone number, even if the event required a phone number.

  
 

CSCvc36124

  
 

3

  
 

Meeting Center, Event Center

  
 

Fixed an issue where the Call Using Computer button on the QuickStart Tab could be selected before the application was ready to call.

  
 

CSCvb87566

  
 

-

  
 

WebACD

  
 

Fixed an issue where the message "Cannot connect to site" was sporadically being displayed for single-sign-on (SSO) sites.

  
  

Resolved Bugs for WebEx (WBS30.15)

  
                                    
 

Bug Number

  
 

Severity

  
 

Affected Product Area

  
 

Description

  
 

CSCvc05861

  
 

3

  
 

Meeting Center

  
 

Fixed an issue where default meeting templates could not be set when scheduling a meeting.

  
 

CSCvb26888

  
 

4

  
 

Support Center

  
 

Fixed an issue where the value for the parameter meetingKey was not being properly transferred from Cisco WebEx Remote Access and Cisco WebEx Access Anywhere.

  
 

CSCvb63393

  
 

4

  
 

Productivity Tools

  
 

Fixed an issue where the CMR Hybrid meeting connection type was not being saved under the Advanced TelePresence Settings menu.

  
 

CSCvc07695

  
 

3

  
 

Meeting Center

  
 

Fixed an issue where meeting rejection email messages were displaying Chinese and Japanese names incorrectly.

  
 

CSCvc17276

  
 

3

  
 

Event Center

  
 

Fixed an issue where extra spaces in an email domain in registration rules resulted in attendees remaining in Pending status.

  
 

CSCvc13550

  
 

3

  
 

Productivity Tools

  
 

Fixed an issue where email invitations were sent as plain text instead of HTML.

  
  

Resolved Bugs for WebEx (WBS30.14)

  
                                                                       
 

Bug Number

  
 

Severity

  
 

Affected Product Area

  
 

Description

  

CSCvb51276

3

Productivity Tools

Fixed an issue where one user was unable to schedule a meeting on behalf of another user.

CSCvb49923

3

Productivity Tools

Fixed an issue where problem reports were not being sent.

CSCvb53525

3

Training Center

Fixed an issue where the host type could not be changed after an alternate host joined the session.

CSCvb68861

3

Productivity Tools

Fixed an issue where Meeting Center meetings and Training Center sessions defaulted to the Teleconferencing Service Provider (TSP) account, even when the teleconference type was set to None.

CSCvb67373

3

Meeting Center

Fixed an issue where the value for Exclude password from email invitation? was No when reviewing the meeting, even if the value was set to Yes by the site administrator.

CSCvb55314

2

Meeting Center

Fixed an issue in Windows 10 where Microsoft Notepad may stop responding when you are sharing a text file, and Adobe Acrobat Reader may stop responding when sharing a PDF.

CSCvb68693

3

Productivity Tools

Fixed an issue where a meeting invitation global link displayed "%ParticipantCode%" instead of the actual value.

CSCvb39799

3

Productivity Tools

Fixed an issue where users could not open a single occurrence of series meeting.

CSCvb25252

3

Productivity Tools

Fixed an issue where the PCM default call-in number was incorrect.

CSCvb55366

3

Productivity Tools

Fixed an issue where users were unable to sign in to Productivity Tools due to the API value sessionTicket being truncated.

CSCvb59865

3

Productivity Tools

Fixed an issue where Productivity Tools would not show Personal Conference meeting details correctly.

CSCvb65924

3

Productivity Tools

Fixed an issue where sending a WebEx meeting invitation failed and remained in the Draft folder.

CSCvb49923

3

Productivity Tools

Fixed an issue where Windows Productivity Tools failed to function when running under different OS account privileges in Microsoft Outlook.

  

Resolved Bugs for WebEx (WBS30.13)

  
                                                   
 

Bug number

  
 

Severity

  
 

Affected Product Area

  
 

Description

  

CSCvb21118

3

Meeting Center

Fixed an issue where call-in numbers were not appearing in the meeting email invitation.

CSCvb11164

3

Meeting Center

Fixed an issue where meeting attendees could join a meeting after the host ended the meeting.

CSCvb30431

3

Meeting Center

Fixed an issue where the meeting host key was being transferred incorrectly to the application.

CSCvb36785

4

URL API

Fixed an issue with alternate host and meeting password errors when the host already joined a meeting.

CSCvb31886

3

Event Center

Fixed an issue where incorrectly-formatted contact information imported from a comma-separated values (CSV) file would not result in correct feedback and explanation of sample format.

CSCvb03472

3

Meeting Center

Fixed an issue where bullet point characters would change into dollar signs in Microsoft PowerPoint.

CSCvb18905

3

Meeting Center

Fixed an issue with joining meetings using a Dell Latitude 11 5175 tablet.

CSCvb23344

2

Meeting Center

Fixed an issue where Meeting Center would occasionally stop responding when joining audio on a Windows computer.

CSCvb37083

3

Productivity Tools

Fixed an issue where the meeting type was out of sync between the application and the database.

  

Resolved Bugs for WebEx (WBS30.12)

                                                                                                                         

Bug Number

Severity

Affected Product Area

Description

CSCva04705

3

WebEx Administration

Updated the Site Administration help document on “PhoneCntry,” “CellCntry,” “AP1Cntry,” and “AP2Cntry”, and specified the value of those items can contain an underscore “_.”

CSCva49364

3

Meeting Center

Addressed an issue with certain alternate hosts not being able to start the meeting, in the case of meetings with many alternate hosts.

CSCva41330

3

WebEx Administration

Fixed a bug where the exported comma-separated values (CSV) file for a session query cannot work when the user’s language is set to Japanese.

CSCva43164

3

Meeting Center

Addressed an issue with displaying Japanese character first name and last names incorrectly in the meeting email invitation template.

CSCva61571

3

Recording

Fixed an issue where the WebEx Network Recording Player does not work sometimes in a lockdown version.

CSCva58959

3

Recording

Fixed an issue for WebEx Recording Format File (WRF) recording playback on Mac OS 10.11.

CSCva34558

3

My WebEx

Addressed a discrepancy in reporting where confirmed attendees appear in the registration report but do not appear in the attendance report.

CSCva25301

3

Meeting Center

Fixed an issue with being unable to use Meet Now from the Cisco Jabber application to start a WebEx meeting.

CSCva85515

3

Event Center

Fixed an issue with Event Center where adding a custom question to the registration form would generate a system error.

CSCva10077

3

Meeting Center

Fixed an issue in in a WebEx and TelePresence (CMR Hybrid) meeting where, if the WebEx application stopped responding when the first joined the meeting, video could not be started for the remainder of the meeting.

CSCva33344

3

Recording

Fixed an issue where the laser pointer annotation tool was not being properly captured in the recording.

CSCva37415

3

Meeting Center

Fixed an issue in Meeting Center where the active speaker was still being displayed in VoIP-only meetings, even if the "look who's talking" site administration option is disabled.

CSCuz90192

3

Meeting Center

Fixed an issue where exceeding meeting capacity yielded a system error instead of warning message.

CSCva09189

2

Productivity Tools

Fixed an issue where the TelePresence room information was removed from the email invitation body if the meeting was edited using the Mac version of Productivity Tools.

CSCva16270

5

Productivity Tools

Fixed an issue where TelePresence rooms were not listed alphabetically when scheduling a WebEx and TelePresence meeting (formerly called “CMR Hybrid meeting”).

CSCva07007

3

Productivity Tools

Fixed an issue in Productivity Tools where the updated email invitation can't render HTML correctly after the host accept a new proposed time without opening the Microsoft Outlook appointment.

CSCva19645

3

Productivity Tools

Fixed an issue where Microsoft Outlook will generate incorrect HTML code in an email invitation for a WebEx meeting with video (formerly called a CMR Cloud meeting) from Productivity Tools.

CSCva33046

2

Productivity Tools

Fixed an issue where the Mac version of Productivity Tools for would not work with Microsoft Outlook 64-bit for Mac.

CSCva49998

3

URL API

Fixed an issue where Productivity Tools meeting invitations would not support %MeetingNumberNS%.

CSCva67252

3

Productivity Tools

Fixed an issue where Productivity Tools deleted a user's Personal Room meeting if the user switched between a regular WebEx meeting and a Personal Room meeting for a meeting occurrence.

CSCva57379

3

Productivity Tools

Fixed an issue where the Productivity Tools cause Microsoft Outlook 2010 to stop responding when Outlook exits if the user disables the fast shutdown feature for Outlook.

CSCva99409

3

Meeting Center

Fixed an issue where, if the host has not yet joined the meeting and the first attendee becomes the host, then the first attendee leaves the meeting, the meeting becomes inactive.

CSCva19430

3

Meeting Center

Fixed an issue where the text "Add to Calendar" was displayed in the meeting email with a blank link when the option "iCalendar (Show Add to My Calendar for MC, TC and EC)" was not enabled by the site administrator.

Resolved Bugs for WebEx (WBS30.10)

                                                                                      
Bug NumberSeverityAffected Product AreaDescription

CSCuz90077

3

Support Center

Fixed an issue in Support Center where overages could not be disabled by site administration.

CSCuz93821

3

All Centers

Addressed an issue where some users were denied access to their preliminary reports in My WebEx.

CSCuz95956

3

Event Center

Fixed an issue in Event Center where the HTML align="top" attribute was not being accepted.

CSCuz98955

3

Event Center

Fixed an issue in Event Center where the font size used for the Description field did not match the other fields on the page.

CSCuz97683, CSCuz88162, CSCuz97693

3

Event Center

Fixed an issue in Event Center where individual polling results could not be saved.

CSCuz75056

3

Productivity Tools

Fixed an issue where WBS30 wouldn’t automatically upgrade after a mass deployment of the WBS30 Productivity Tools package.

CSCva18277

4

Meeting Center

Fixed an issue where the arrows to scroll between participant video thumbnails sometimes did not display properly.

CSCuz88062

3

URL API

Addressed an issue with first time mobile users not being directed to app stores to download WebEx, when cross-launching from their mobile calendar invites.

CSCuz71729

3

URL API

Fixed an issue where a host could not start an Event Center meeting from email if it was scheduled in Productivity Tools.

CSCva06688

3

URL API

Fixed an issue where Productivity Tools for Mac could not sign in if the user or the meeting information contained special characters.

CSCuy59813

3

Meeting Center

Addressed an issue with Internet Explorer 11 on Windows 10 where the user was prompted to download an application instead of joining meetings.

CSCva06629

2

Meeting Center

Added visual instructions in the Join Meeting screen for Firefox 47 and later browsers informing users to allow ActiveTouch General Container to be run in order to join their WebEx meeting

CSCuy59813

3

Meeting Center

Addressed an issue with Internet Explorer 11 on Windows 10 where the user was prompted to download an application instead of joining meetings.

CSCva08236

3

Meeting Center

Fixed an issue where registration links that were copied from email messages to Microsoft Word did not open the registration page, but instead redirected to a page asking for the user to enter the meeting number.

CSCva21304

3

Meeting Center

Fixed an issue in Meeting Center where, in some cases, individual polling results do not display correctly to the host.

CSCva58967

2

Meeting Center

Fixed an issue in Microsoft Internet Explorer 11 where the secondary loading screen stopped at 99% and the browser would not redirect to the landing page.

Resolved Bugs for WebEx (WBS30.9)

                                                        

Bug Number

Severity

Affected Product Area

Description

CSCuz37244

3

Meeting Center, Training Center, Event Center

Fixed an issue in the My WebEx > Preferences page under “Scheduling Options”, where the host could not fill in an email address with capital letters in the scheduling permission field.

CSCuw35518

6

Meeting Center

Fixed an issue where Personal Room settings are incorrectly changed, when the site administrator makes unrelated configuration changes.

CSCuz51523

3

Meeting Center

Added pagination to the Browse Meetings page to prevent the retrieval and display of a large number of meetings to the user.

CSCuz33894

3

Productivity Tools

Fixed an issue where meeting series exceptions that were edited in Productivity Tools for Windows could not be edited or deleted in Productivity Tools for the Mac.

CSCuz53295

3

Productivity Tools

Fixed an issue where Productivity Tools for the Mac wouldn't allow deleting Collaboration Meeting Rooms (CMR) Hybrid meeting when the Cisco TelePresence Management Suite (Cisco TMS) service URL in site administration ended with a slash "/".

CSCuz53490

3

Productivity Tools

Fixed an issue where users could not use Windows Productivity Tools for Windows to schedule a meeting on behalf of another host when one Microsoft Exchange account had multiple email addresses.

CSCuz53729, CSCuz65839

3

Productivity Tools

Fixed an issue where Productivity Tools wouldn't allow deleting a Collaboration Meeting Rooms (CMR) Hybrid meeting when the meeting had passed the start time.

CSCuz53635

3

Meeting Center

Fixed an issue where an incorrect country flag was displayed in the "All global call-in numbers" dialog when a Canadian number was in the default Toll and Toll free numbers.

CSCuz79386

3

Event Center

Removed a reference to the image tag in the Event Center Description field tool tip since the image tag is no longer supported.

CSCuz80455

2

WebEx Player

Fixed an issue that was causing the Cisco WebEx Player to crash when playing WebEx Recording Format Files (WRF).

Resolved Bugs for WebEx (WBS30.8)

                                                                       

Bug number

Severity

Affected Product Area

Description

CSCuy97210

3

Site Administration

Fixed an issue where site administrators couldn’t perform the user import and export at the backup site when the “support GSB do import/export user option was disabled for the site,” and showed the message to customers for notification

CSCuz01830, CSCuz02900

3

Meeting Center

Fixed an issue that caused confusion about the partial recording playback feature by adding a recording description in the Edit Recorded Meeting page to clarify that specifying start and end time will impact both playback and downloaded recordings.

CSCuz07967

3

Site Administration

Fixed an issue in site administration where some settings had different values for the Page and User Export CSV files.

CSCuy89199

3

Meeting Center

For sites using telephony service provider (TSP) integrated audio, the country Nigeria can now be selected as the country or region of the dial-in phone number for a TSP audio account.

CSCuy58110

3

Meeting Center

Fixed an issue where, in some cases, meeting participants' names would display as “anonymous.”

CSCuz16479

3

Meeting Center

Fixed an issue in the WebEx meeting application where sharing a media file may result in the audio and video being out of sync for attendees.

CSCuz09982

3

Productivity Tools

Fixed an issue in Productivity Tools where a WebEx meeting is added automatically when organizers only wanted to schedule a Lync meeting.

CSCuz01900

3

Productivity Tools

Fixed an issue in Productivity Tools where an extra dash was displayed in the call-in toll-free number when scheduling a Collaboration Meeting Rooms (CMR) Hybrid meeting with TSP audio.

CSCuz10195

3

Productivity Tools

Fixed an issue in Productivity Tools where the option text Allow external attendees overlapped with other options under the "Meet Now" Settings tab of the WebEx Settings dialog box.

CSCuz10189

3

Productivity Tools

Fixed an issue in Productivity Tools where the "Password" label overlapped with its field under "Meet Now" Settings tab of the WebEx Settings dialog box.

CSCuz14329

3

Productivity Tools

Fixed an issue in the Mac version Productivity Tools where a meeting series could not be edited if one of its past exceptions ended and was deleted.

CSCuz14421

3

Productivity Tools

Fixed an issue in the Windows version of Productivity Tools where the version number was inconsistent between the About dialog box and the Microsoft Windows program list.

CSCuz01886

3

Productivity Tools

Fixed an issue in Windows Productivity Tools where the Remember me option doesn't work for some users.

Resolved Bugs for WebEx (WBS30.7)

                                                                                                                                   

Bug number

Severity

Affected Product Area

Description

CSCuy45417

3

Site Administration

Fixed an issue where the email notification for a user to change the host PIN length was still sent to a user who was given the CMR Cloud privilege and then had it removed.

CSCux05854

3

Meeting Center

Added logic to automatically end the meeting when the host's scheduled meeting time has ended and the host did not join the meeting

CSCux05861

3

Meeting Center

Added logic to require the host's presence for users to join the meeting if they reenter into a meeting that was previously ended by the host.

CSCuy44232

3

Event Center

Fixed an issue where Event Center did not display the HTML <img> code that was embedded in the description field for a scheduled event.

CSCuy36106

3

Meeting Center

Added clear messaging explaining to users why they are required to reset or set their audio PIN in their preferences after log in.

CSCuy44130

3

Training Center

Fixed an issue where Training Center would still show the Other Teleconference Service audio option in cases where it was not provisioned or enabled.

CSCuy48342

3

Training Center

Fixed an issue where Training Center allowed users to register for a training session that had already ended.

CSCuy46844

3

URL API

Enhanced email templates to show country names next to phone numbers for WebEx meetings with telephony service provider (TSP) audio.

CSCuy57251

3

Site Administration

Fixed an issue where pending new account requests were not listed after the site is changed from non-SSO to SSO.

CSCuy57386

3

Event Center

Fixed an issue where Event Center generated the same Registration ID for two participants

CSCuy52852

3

Meeting Center

Fixed an issue causing high CPU usage on Mac OS X Yosemite during screen sharing and application sharing.

CSCuy60621

3

Meeting Center

Fixed an issue where a user may get a brief view of the Personal Room meeting before entering the lobby.

CSCuy11531

3

Productivity Tools

Fixed an issue where an error message displayed in the Microsoft Windows10 Event viewer when the Productivity Tools service process ended abnormally.

CSCux49709

3

Productivity Tools

Fixed an issue where the meeting series time would not be displayed correctly on the WebEx site when scheduling through Microsoft Outlook (the Outlook mail application time zone differed from the time zone on the WebEx site).

CSCuy52914

3

Productivity Tools

Fixed an issue where scheduling a CMR Hybrid meeting with TelePresence rooms (without WebEx) and then changing settings would remove TelePresence rooms.

CSCuy56725

3

Productivity Tools

Fixed an issue with updating occurrences of a meeting series in Outlook.

CSCuy64232

3

Productivity Tools

For meeting sites that are using the attendee meeting invitation email template only, fixed a Mac and Windows Productivity Tools interoperability issue. If a user who has the Windows version of Productivity Tools creates or edits a meeting or meeting, that meeting or meeting series can now be edited using the Mac version of Productivity Tools.

CSCuy66069

3

Productivity Tools

Fixed an issue with WebEx not responding when users tried to schedule WebEx meetings with the Windows version of Productivity Tools that was mass deployed using Microsoft Systems Management Server (SMS).

CSCuy84999 

4

Site Administration

Resloved an email template issue where one variable was incorrectly translated into German.

CSCuy90778 

3

Meeting Center

Addressed an issue with restricting Personal Room participant capacity to 25 instead of 1000, for certain sites.

CSCuy95292

3

Training Center

Fixed an issue with Training Center related to correct posting of PayPal funds.

CSCuy97907

3

Event Center

Fixed an issue with Event Center related to API scheduled events with very long passwords.

CSCuy99659

3

Site Administration

Resloved a site admin issue for the sites that have disabled “Re-assign NBR recording”. The site admin should not have the ability to do the NBR recording re-assignment for these sites.

CSCuy99659

3

Meeting Center

Fixed an issue with attendees getting a join meeting error when attempting to select a Join link.

CSCuy64232

3

Productivity Tools

Resolved a Mac/Windows Productivity Tools interoperability issue for sites that have enabled Attendee template only. Meetings scheduled with Windows PT are now editable by Mac PT.

Resolved Bugs for WebEx (WBS30.6)

                                                                                                                                                                                               

Bug number

Severity

Affected Product Area

Description

CSCux77671

3

Meeting Center

Fixed an issue where users couldn’t set up a recurring meeting with an end date after December 2014.

CSCux77707

3

Meeting Center

Fixed an issue where a Collaboration Meeting Rooms (CMR) Hybrid meeting duration is incorrect when the Cisco TelePresence Management Suite (TMS) schedule is 13 hours.

CSCux50101

6

Meeting Center

Fixed an issue where a Meeting Center session does not start when started from Cisco Jabber.

CSCux86977

6

MyWebEx

Added the ability to recover usernames if participants are signing in to a WebEx site that does not use single sign-on (SSO) authentication.

CSCur11531

2

My WebEx

Added support for uploading large files, such as recording files, in the My Files section of My WebEx.

CSCux14001

3

Productivity Tools

Fixed an issue where the Meet Now command would not work for participants using Cisco Jabber 11.0 and later.

CSCux89105

3

Site Administration

Fixed an issue where selecting the Allow the following URL domain names the Site Administration option did not work.

CSCux95341

2

My WebEx

Addressed an issue on the My Profile page where an error message appears when a user attempts to change their password.

CSCuw48673

6

Event Center

Fixed an Event Center issue where images that were included as part of a recording's description were not being displayed.

CSCuy06742

3

Site Administration

Fixed an issue with an incorrect time format in site administration WebACD reports.

CSCuy09461

3

Meeting Center

Fixed a spelling error in the notification window when rescheduling a meeting.

CSCuy29432

3

Training Center

Fixed an issue with where the Usage Report failed to display when languages other than English were used.

CSCuy16627

3

Event Center

Fixed an issue where retrieving a program from Program Manager would result in a timeout error.

CSCuy28017

3

Meeting Center

Fixed an issue where scheduling a CMR meeting would result in incorrectly displaying the option to disable video as inactive.

CSCuy20813

3

Site Administration

Fixed an issue where changing the meeting type would result in a Personal Room becoming inactive in the "Meet Now" settings.

CSCuy11363

3

Site Administration

Fixed an issue where importing a user would result in the option Automatically delete meeting becoming inactive.

CSCux77950

3

Productivity Tools, Event Center

Fixed a Productivity Tools issue where scheduling an Event Center meeting did not follow the French Event Center meeting template.

CSCux86148

6

Productivity Tools

Fixed a Productivity Tools issue where the ConfCallParticipant string was not being applied to the Personal Room "Invitation to a Meeting in Progress" template.

CSCux49709

3

Productivity Tools

Fixed an issue where meeting times were inconsistent between the WebEx site and Microsoft Outlook, when the host scheduled a meeting series from Productivity Tools with an Outlook time zone different from the local computer time zone.

CSCux76957

3

Productivity Tools

Fixed an issue with scheduling a CMR Hybrid meeting where Productivity Tools cannot recognize a participant's email correctly if it was part of a TelePresence room address.

CSCux45057

3

Productivity Tools

Fixed an issue where an error would be displayed when a delegated assistant tried to move the host's Microsoft Outlook-only meeting series that was scheduled without Productivity Tools.

CSCuy00213

3

Productivity Tools

Fixed an issue with Productivity Tools not responding after a network certification error was detected when updating to a later version of Productivity Tools.

CSCux98428

4

Productivity Tools

Fixed an issue where Productivity Tools on the Mac operating system did not remember single sign-on (SSO) credentials after a restart of the operating system.

CSCuy33308

3

Productivity Tools

Fixed an intermittent issue where Mac version of Productivity Tools could not connect to a WebEx site.

CSCuy38042

3

Productivity Tools

Fixed a Windows issue where a video conference was automatically scheduled whenever a user added a TelePresence room as a resource in Microsoft Outlook.

CSCuy37825

CSCuy38412

3

Productivity Tools

Fixed an issue where Windows Productivity Tools was not responding in a configuration with Microsoft Office 365, Windows 7, and Microsoft Outlook 2013.

CSCuv42317

3

Productivity Tools

Fixed an issue where Productivity Tools was not responding when used with EMC SourceOne.

CSCuy42765

3

Productivity Tools

Improved messaging for the scenario where Productivity Tools has an issue connecting to the Cisco TelePresence Management System (Cisco TMS).

CSCux27654

3

Meeting Center

Fixed an issue where joining a meeting through the URL API does not properly pass the call-back instruction to the meeting application.

CSCux35401

4

Training Center

Fixed an issue where a participant's training session terminated incorrectly when expelled from the Break Out room.

CSCux41777

3

Meeting Center, Event Center, Training Center

Fixed an issue where WatchDox prevented PowerPoint files from being shared in Universal Communications Format (UCF) mode.

CSCux43487

3

Meeting Center, Event Center, Training Center, Productivity Tools

Fixed an issue where a Microsoft PowerPoint or PDF file uploaded for sharing is blank.

CSCux27604

3

Support Center

Fixed an issue for WebACD within the Microsoft Windows 10 operating system where audio or video was not starting.

CSCux32981

3

My WebEx

Fixed an issue with Remote Access when using a proxy.

CSCux42883

3

Meeting Center

Fixed an issue with telephony service provider (TSP) hybrid audio on a Mac where the expected sequence for the SDK functions is not followed.

CSCux47573

3

Meeting Center

Fixed an issue with Meeting Center not responding when the Start my video in all meetings option is unchecked and the Don't show video reminder when meeting starts is checked.

CSCuw29737

3

Meeting Center

Fixed an issue in Microsoft Windows where users with IDs in non-Roman character sets were unable to start meetings using the temporary file solution (TFS) method.

Resolved Bugs for WebEx (WBS30.5)

                                                                                                                                                  

Bug number

 

Severity

 

Affected Product Area

 

Description

 

CSCux29864

 

3

 

Meeting Center

Addressed an issue with entering numbers into the WebEx site using a French keyboard.

CSCux32804

 

3

 

All

 

Addressed an issue with directing to the default Personal Room page, instead of the meeting join page, when selecting a meeting link.

CSCux32719

 

4

 

Event Center

 

Fixed an issue where Event Center returned an error when panelists joined from a link with a valid pre-filled password.

CSCux32885

 

3

 

Site Administration

Fixed an issue where the SupportPR field showed an incorrect value for single sign-on (SSO) sites in a comma-separated values (CSV) file generated from a user account export.

CSCux31442

 

3

 

Training Center

 

Fixed an issue where Training Center would not provide the correct error guidance for a comma added to first name field.

 

CSCux25759

 

3

 

Documentation

 

Updated the documentation to provide information about the SuppprtPR field in the CSV file used for importing and exporting user account information, and to indicate that the MyPMR field is no longer available.

 

CSCux38239

 

3

 

Site Administration

 

Addressed an issue with being redirected to a "Service Unavailable" page when attempting to customize the Meeting Center support training link.

 

CSCux41609

 

3

 

Meeting Center

 

Addressed an issue with incorrectly displaying the *1 command option after PCN *1 dial out is disabled for the site.

 

CSCux67387

 

3

 

Training Center

 

Fixed an issue where the Live Training Usage Detail Report would show no content when the session name contains a tab character.

 

CSCux66353

 

3

 

Site Administration

 

Fixed an issue where global call-in is not enabled when a user signs up for an account.

 

CSCuw36392

 

3

 

All Centers

 

Addressed issue with an email notification requiring users to reset their password twice.

CSCux69999

 

3

 

Meeting Center

Addressed issue with displaying an incorrect start time in a recurring meeting's email notification.

CSCux41813

 

3

 

Productivity Tools, URL API

 

Fixed an issue the toll-free number for meeting does not display correctly in Productivity Tools for Simplified Chinese.

 

CSCux19753

 

3

 

Productivity Tools

 

Fixed an issue where a meeting could not be updated in Productivity Tools after the site's meeting type was changed.

 

CSCux31221

 

3

 

Productivity Tools

 

Fixed an issue where selecting an exception meeting from a series that has many exceptions caused Microsoft Outlook to crash.

 

CSCux17421

 

3

 

Productivity Tools

 

Fixed an issue where if a user scheduled a WebEx meeting from Microsoft Outlook 2013 and cancelled it, it would only be cancelled in Outlook, but the meeting would still show up on the WebEx site.

 

CSCux41828

 

3

 

Productivity Tools

 

Fixed a truncation issue for localization of audio connection type.

 

CSCux41516

 

3

 

Productivity Tools

 

Fixed an issue where, if a WebEx site that does not support single sign-on (SSO) switches to an SSO site, the non-SSO version of the dialog box would appear.

CSCux55675

 

3

 

Productivity Tools

 

Fixed an issue where updating a non-WebEx meeting series (when a user is scheduling the meeting on behalf of another host) in an Office 365 hosted environment would take a long time.

CSCux27654

 

3

 

Meeting Center

 

Resolved a known issue where joining a meeting through the URL API does not properly pass the call-back instruction to the meeting application.

 

CSCux35401

 

4

Training Center

 

Fixed an issue where participant's Training Center session terminated incorrectly when expelled from a Break Out room.

 

CSCux27604

 

3

 

Support Center

 

Fixed an audio and video issue for WebACD within the Windows 10 environment.

CSCux42883

 

3

 

Meeting Center

 

Fixed an issue with telephony service provider (TSP) hybrid audio where the expected sequence for the SDK functions is not followed.

 

CSCux47573

 

3

 

Meeting Center

Fixed an issue where the meeting application may crash when "Start my video in all meetings" setting is unchecked and the "Don't show video reminder when meeting starts" is checked.

CSCux59008 and CSCux58997

 

3

 

Event Center

 

Fixed an issue where attendees would no longer be able to hear the Event Center Audio Broadcast after network failover.

CSCuw93068

 

3

Meeting Center

 

Fixed an issue where in large meetings, when using the in-meeting "invite & remind" feature, some invitees would not receive email invitations.

 

CSCuw97008

 

3

Meeting Center

Fixed an issue where meetings would crash when playing .mov, .wmv, or .avi files.

 

CSCux07039

 

3

Meeting Center

 

Fixed an issue where custom information templates may not display fully in the in-meeting Info tab.

 

Resolved Bugs for WebEx (WBS30.4)

 

                                                                                                                                                                                                                                                                                              
Bug number Severity Affected Product Area Description

CSCuw63245

 

3

 

All

 

Fixed an issue where events recording report page shows "the page you requested is not available" or "Service Unavailable" error.

 

CSCuw95055

 

3

 

Meeting Center

 

Addressed an issue with being unable to schedule a meeting with an apostrophe character in the meeting password.

CSCuw93741

 

3

 

Meeting Center

Added support for the "Nigeria" country code for invitees registering for a meeting or event.

 

CSCuw95386

 

3

 

Productivity Tools

 

Fixed an issue for Productivity Tools users who have SAML single sign-on (SSO) enabled where the site URL has uppercase letters. The SAML site URL parameter value was not processed correctly because it was not in lowercase letters.

 

CSCuw80472

 

3

 

Event Center

 

Addressed an issue where successfully registered Event Center participants were still asked to enter a password before joining an event.

 

CSCuw91332

 

3

 

All

 

Fixed an issue where, in some cases, the Global Call-In Number page would show a blank number for Call-in toll-free number.

CSCux02164

 

3

 

Meeting Center

Fixed an issue where the URL API for hosting a meeting with automatic sharing ignores the WL parameter.

CSCuw93076

 

3

 

Training Center, Productivity Tools

 

Fixed an issue where Training Center would not start from Productivity Tools (and appeared disabled) when it was set as the default from My WebEx "Meet Now" settings.

CSCux04792

 

3

 

Training Center, Productivity Tools

 

Fixed an issue where Training Center would not start from Productivity Tools (resulted in a blank page) when it was set as the default from My WebEx "Meet Now" settings.

 

CSCuw93346

 

3

 

Meeting Center

Addressed an issue with the scheduler removing line breaks, when customizing their audio conferencing information.

CSCuw83386

 

3

 

Site Administration

 

Fixed an issue where there is no error message complaining about invalid user ID during the user import process.

CSCux06196

 

3

 

Training Center

 

Fixed an issue where Training Center would not successfully add a session to a user's calendar program for logged-out hosts.

CSCux04766

 

3

 

Event Center

Fixed an issue where Event Center would take a long time to display the program data after clicking the "List of Programs" program URL.

 

CSCux11311

 

3

 

Meeting Center

 

Addressed an issue with being unable to start a meeting on Linux machines, due to a spinning ball.

 

CSCux12467

 

3

 

Meeting Center

 

Addressed an issue with displaying duplicate call in number information under the "backup numbers" section.

CSCux13125

 

3

 

Event Center

 

Fixed an issue where when a user added a panelist from a URL API, the previous panelist would be removed.

CSCux11420

 

3

 

Meeting Center

Fixed an issue where a user could not join a Personal Room meeting from an Apple iPhone or iPad if the site requires single sign-on (SSO).

 

CSCux12731

 

3

 

Meeting Center

Addressed an issue with incorrectly displaying video system information, after video callback has been disabled for the site.

CSCux18341

 

3

 

All

 

Addressed an issue with displaying wrong default call in numbers in preferences page for those users who do not have global call-in privileges.

 

CSCux22841

 

3

 

All

 

Addressed an issue with displaying a broken "Terms of Service" link after uploading a profile photo.

 

CSCux18073

 

3

 

Site Administration

Addressed an issue where recorded training access reports were not available after site migration.

CSCux20110

 

3

 

Productivity Tools

 

Fixed a problem where Productivity Tools did not show the correct call-in number.

 

CSCux14537

 

3

 

Training Center

 

Fixed an issue where Training Center would not apply a discount coupon code correctly.

 

CSCux14249

 

3

 

Training Center

Fixed an issue where URL API registration for Training Center was being permitted for fee-based sessions.

 

CSCux23521

 

3

 

Event Center

Fixed an issue where Event Center failed to send out Invite & Remind email messages.

 

CSCux26631

 

3

 

Event Center

 

Fixed an issue where Event Center would allow an attendee to register for an event that was full.

 

CSCux14648

 

3

 

Meeting Center

Fixed an issue where starting an instant meeting from Lync takes someone to the incorrect Personal Room.

 

CSCuw39461

 

3

 

Productivity Tools

 

Fixed an issue where end users could not make someone alternate host because Outlook API could not obtain attendee's email addresses.

 

CSCuw57160

 

3

 

Productivity Tools

 

Fixed an issue where the Productivity Tools application was not following WebEx settings to use the default meeting template.

 

CSCuw59079

 

3

 

Productivity Tools

 

Fixed an issue where canceling a WebEx Meeting in Microsoft Outlook would result in a blank email invitation.

CSCuw82905

 

3

 

Productivity Tools

 

The WebEx Productivity Tool icon in Microsoft Outlook has been redesigned for improved usability.

 

CSCuv47801

 

3

 

Productivity Tools

 

Fixed an issue for the Windows version of Productivity Tools where silent installation site URL changes were not taking effect.

CSCuw99089

 

3

 

Productivity Tools

 

Fixed an issue for the Windows version of Productivity Tools where, if you switch single sign-on (SSO) sites, compatibility view errors would appear in the SSO login page.

 

CSCux01239

 

3

 

Productivity Tools

 

Fixed an issue for the Windows version of Productivity Tools where, if you change your operating system password, the invitation content would become misaligned without breaks.

 

CSCuw20963

 

3

 

Productivity Tools

 

Fixed an issue on Mac Productivity Tools where users cannot delete meetings that are a part of a series.

 

CSCuw91613

 

3

 

Productivity Tools

 

Fixed an issue that resulted in blank invitations that were originally scheduled on behalf of another host with the Windows version of Productivity Tools, and then edited with the Mac Productivity Tools by the host.

 

CSCux10178

 

3

 

Productivity Tools

 

Fixed an issue with the Lotus Notes integration where, after the WebEx Productivity Tools integration was manually installed and uninstalled, the WebEx icon still appeared in the toolbar.

CSCux12666

 

3

 

Productivity Tools

 

Fixed an issue for the Mac version of Productivity Tools where, if a user scheduled a recurring meeting series and dragged one of the meetings in the Microsoft Outlook calendar to become an exception, the WebEx site didn't display the information correctly for the exception meeting.

CSCux13031

 

3

 

Productivity Tools

 

Fixed an issue in Productivity Tools where the site administration default settings for entry and exit tones were not being honored.

CSCux27826

 

3

 

Productivity Tools

 

Fixed an issue in the Windows version of Productivity Tools where users were unable to schedule a Personal Room meeting without selecting the "Other Teleconference" audio connection option if the site configuration for audio was set to "Other Teleconference" by default.

CSCux27633

 

3

 

Productivity Tools

 

Fixed an issue for the Windows version of Productivity Tools where new PCs would show the compatibility view error.

CSCuw40870

 

3

 

Support Center and Access Anywhere

 

Resolved an issue where Remote Access and Access Anywhere cannot go not online due to the firewall in a proxy-blocking certificate check.

CSCuw93068

 

3

 

Meeting Center

Resolved an issue in large (100+) meetings when using the "Invite & Remind" in-meeting feature, some recipients may not receive the email.

CSCuw96998

 

3

 

Training Center

 

Resolved an issue where saving the Q & A information does not give clear confirmation that it has been saved, and there is a delay for the saved TXT file to appear.

 

CSCuw82876

 

3

 

Meeting Center

Resolved an issue where unplugging a USB audio device on the "test computer audio" screen does not automatically refresh the displayed device to the built-in mic on the main audio screen.

CSCuw91298

 

3

 

Training Center

Resolved an issue where "Mute on Entry" function will not work for "Invite by phone" attendees for Training Center on the Mac.

CSCuw99663

 

3

 

Training Center

Resolved an issue where, in some cases, the host may not be able to save Q & A information.

CSCux04046

 

2

 

Meeting Center

 

Fixed a join meeting issue using the Chrome browser in Meeting Center on the Mac.

 

CSCuw02207

 

3

 

Support Center

 

Fixed an issue where a proxy authentication pops up while restarting WebACD.

 

CSCux01518

 

3

 

Training Center

 

Fixed an issue where Training Center would display a "Record Teleconference" option in situations where only VoIP was available.

 

CSCuw97008

 

3

 

Meeting Center

Fixed an issue where a meeting would crash when sharing a video file in Meeting Center on the Mac.

 

CSCux07039

 

3

 

Meeting Center

 

Fixed a known issue when using a customized meeting information template where information in the "Meeting Info" tab does not display exactly as shown in the template.

CSCuw01922

 

3

 

Support Center and Access Anywhere

 

Fixed an issue in Remote Access and Access Anywhere where a shared application can't be viewed in on a remote Windows 10 computer.

 

CSCux14041

 

3

 

Meeting Center

 

Fixed an issue where VoIP-only recordings would incorrectly display a teleconference prompt.

CSCux27640

 

3

 

Support Center, Productivity Tools

 

Fixed an issue where Support Center would display "Cisco WebEx Service has Stopped Working" error after Productivity Tools installation.

 

CSCux32440

 

3

 

Meeting Center

 

Fixed an issue where the wrong join-meeting time was displayed for meetings with a survey.

Resolved Bugs for WebEx (WBS30.3)

 
                                                                                                                                                                                                                                       
Bug number Severity Affected Product Area Description

CSCuw47384

 

3

 

Site Administration

 

Fixed an issue where generation of the WebEx Site Administration usage report timed out in some cases.

 

CSCuw41277

 

3

 

Site Administration

 

Fixed an issue where an administrator using WebEx Site Administration failed to change a user's password in some cases.

 

CSCuw47779

 

3

 

Site Administration

 

Fixed an issue where number of recordings was missing when administrator using WebEx Site Administration edits a user account.

 

CSCuw49850

 

3

 

Meeting Center

 

Addressed an issue with accessing Meeting Center after logging in, for some users

 

CSCuw36392

 

3

 

All Centers

 

Addressed an issue with requiring new users to reset their password twice.

 

CSCuw62026

 

3

 

All Centers

 

Fixed a problem where the "Attendees receive call back" option was not being retained after enabling it.

 

CSCuw59260

 

3

 

Event Center

 

Fixed error code that was generated by an invalid HTML tag in an Event Center Program description.

 

CSCuw45317

 

3

 

Meeting Center

 

Addressed an issue with displaying a "Request Host Account" link to users even after the host account signup was disabled in the WebEx Site Administration.

 

CSCuw61593

 

3

 

Event Center

 

Fixed an issue where Audio Broadcast and Other Teleconference failed to start if network-based recording was disabled.

 

CSCuw63207

 

3

 

Documentation

 

Fixed an issue where an administrator using WebEx Site Administration edited an Event Center HTML email template and saw an older version of ''Support HTML tags and attributes" document.

 

CSCuw71953

 

3

 

Event Center

 

Fixed an issue where an administrator using WebEx Site Administration was unable to edit the event recording settings when language was set to Russian.

 

CSCuw71933

 

3

 

Meeting Center

 

Fixed a few display alignment issues on recording web page interface.

 

CSCuw61070

 

3

 

Site Administration

 

Fixed an issue where the WebEx Site Administration option "Require login before site access" was missing for single sign-on (SSO) sites.

 

CSCuw71847

 

3

 

Site Administration

 

Clarified in invitation email templates that one cannot add the meeting to the calendar on mobile devices.

 

CSCuw78303

 

3

 

Meeting Center

 

Addressed an issue preventing certain email domains from joining a meeting.

 

CSCuw79328

 

3

 

Meeting Center

 

Addressed an issue with a host editing a recurring meeting instance that had been scheduled by someone previously allowed to schedule on behalf of that host.

 

CSCuw85277

 

3

 

Meeting Center

 

Addressed an issue preventing users from joining the second instance of a recurring meeting series, if the option to join before the host is enabled.

 

CSCuw85517

 

3

 

Meeting Center

 

Addressed an issue preventing hosts from scheduling meetings, if an invalid entry is entered into the site administrator's tracking code field.

 

CSCuw69405

 

3

 

Support Center

 

Fixed an issue where the French translation was not precise on the Support Center home page.

 

CSCuw83202

 

3

 

Meeting Center

 

Addressed an issue with receiving a "Telephone unavailable" error when scheduling a meeting.

 

CSCut64622

 

3

 

Productivity Tools

 

Fixed an issue where hosts could not delete meetings scheduled with Microsoft Outlook using Productivity Tools after their username changed.

 

CSCuv48324

 

3

 

Productivity Tools

 

Fixed an issue where Productivity Tools did not store passwords even when "Remember Password" was enabled.

 

CSCuw17257

 

3

 

Productivity Tools

 

Fixed an issue where the status update "In a WebEx Meeting" didn't appear in Lync or Office Communicator.

 

CSCuw19728

 

3

 

Productivity Tools

 

Fixed an issue with Lync integration where invitees would not receive a meeting link from hosts that click "Start Meeting" on the Lync chat window.

 

CSCuw43344

 

3

 

Productivity Tools

 

Fixed an issue where Productivity Tools would not automatically update even after user has been logged in for 1 hour.

 

CSCuw32764

 

3

 

Productivity Tools, Support Center

 

Fixed an issue where users were unable to start Support Center session with Productivity Tools using "Meet Now."

 

CSCuv43860

 

3

 

Productivity Tools

 

Fixed an issue where an alternate host could not be added if their display name contained a bracket.

 

CSCuw34900

 

3

 

Productivity Tools

 

Fixed an issue where a user on Windows schedules a CMR Hybrid meeting on behalf of another user on Mac and books a TelePresence room. The Mac user with Productivity Tools opens the scheduled meeting and does not see the scheduled TelePresence room.

 

CSCuw33120

 

3

 

Productivity Tools

 

Fixed an issue where hosts would have issues logging in without admin rights after a silent install of Productivity Tools Lotus Notes integration.

 

CSCuw45025

 

3

 

Productivity Tools

 

Fixed a French Productivity Tools translation issue that had an extra parenthesis and the word applications is cut off on the settings of the Windows version of Productivity Tools.

 

CSCuw48410

 

3

 

Productivity Tools

 

Fixed an issue where users who have remember username and password options enabled, and then switch sites, would see incorrect username or password error messages when entering their user names.

 

CSCuw34903

 

3

 

Productivity Tools

 

Fixed an issue where users who drag a CMR Hybrid occurrence into exception within calendar, the phrase "Do not delete or change any of the following text." will disappear from the Outlook invitation.

 

CSCuw33120

 

3

 

Productivity Tools

 

Fixed an issue where hosts would have issues logging in without administrator privileges after a silent installation of Productivity Tools Lotus Notes integration.

 

CSCuw29886

 

4

 

Productivity Tools

 

Fixed an issue in Productivity Tools for Lotus Notes where a host editing a meeting and adding attendees would not see a dialog box prompt to send update to all or send only to added or deleted attendees.

 

CSCuw73112

 

3

 

Productivity Tools

 

Fixed a French "Meet Now" button translation issue.

 

CSCuw78834

 

3

 

Productivity Tools

 

Fixed an issue where the Microsoft Outlook Calendar Today view would disappear after installing Productivity Tools.

 

CSCuu40678

 

1

 

Meeting Center

 

Fixed an issue where some attendees would receive blank meeting invitations.

 

CSCuw47520

 

3

 

All Centers

 

Fixed an issue where upon ending a meeting, a user might see a temporary folder automatically created under "My Documents" which is then immediately deleted.

 

CSCuv72482

 

3

 

Meeting Center

 

Fixed a problem where the meeting application does not allow opening video setting in Citrix VDI.

 

CSCuw45356

 

3

 

All Centers

 

Addressed issue with meeting join hanging at 99% under the customer's network environment.

 

CSCuw49478

 

2

 

Meeting Center

 

Fixed a crash issue due to internal camera type in the Windows meeting application.

 

CSCuw39280

 

3

 

Meeting Center

 

Fixed an issue for when users get stuck at 99% for the Mac meeting application loading status.

 

CSCuw53435

 

3

 

Meeting Center

 

Fixed Mac Chrome 45 join issue.

 

CSCuw45560

 

3

 

Event Center

 

Fixed an Event Center crash issue caused by sharing a video file.

 

CSCuw92136

 

3

 

Meeting Center

 

Fixed an issue with the whiteboard save function.

 
 

Resolved Bugs for WebEx (WBS30.2)

 
                                                                                                
Bug number Severity Affected Product Area Description

CSCuv76990

 

3

 

All

 

Resolved a problem where a user cannot directly join a meeting after logging in or signing in.

 

CSCuw13950

 

3

 

Meeting Center

 

Resolved an issue with using UK-formatted end dates when scheduling a recurring meeting.

 

CSCuw03543

 

3

 

All

 

Resolved an issue where a customer cannot use GET to call our URLAPI after site was upgraded.

 

CSCuv92427

 

3

 

Meeting Center

 

Resolved an issue with copying and pasting a meeting number when joining a meeting on a Mac Safari browser.

 

CSCuv94840

 

3

 

Meeting Center

 

Resolved an issue with being unable to join a Personal Room when the first attendee joins from a video conferencing system and the Call Back feature is disabled for the WebEx site.

 

CSCuw19361

 

3

 

Event Center

 

Resolved a problem that caused the audio connection type "WebEx Audio" to not appear by default in Productivity Tools.

 

CSCuv94703

 

3

 

Meeting Center

 

Resolved an issue where a user would see two mouse pointers when sharing using Safari on a Mac.

 

CSCuw05590

 

3

 

Meeting Center

 

Resolved an issue where very high CPU usage was experienced during screen and application sharing on MacBook Pro with the Yosemite 10.10.3 operating system.

 

CSCuw08230

 

3

 

Meeting Center

 

Resolved an issue where Mac users could not start or join meetings.

 

CSCuw13575

 

3

 

Meeting Center

 

Resolved an issue where using a 4K USB 3.0 video camera was causing the Mac meeting client to crash.

 

CSCuv57882

 

4

 

Event Center

 

Resolved a problem that caused the audio icon tooltip in Participant List for an attendee who connected to audio using the computer to display the incorrect message.

 

CSCuw13451

 

3

 

Meeting Center

 

Resolved a problem where in some cases the host role is passed to an attendee in the Personal Room lobby.

 

CSCuw16870

 

3

 

Recording Playback

 

Resolved a problem where a network-based recording cannot be played back with proxy setup.

 

CSCuv94533

 

3

 

Productivity Tools

 

Resolved an issue where single sign-on (SSO) users are not able to log in and Productivity Tools hang.

 

CSCuv73129

 

3

 

Productivity Tools

 

Resolved a severe latency issue while managing multiple Microsoft Outlook Calendars after installing WebEx Productivity Tools.

 

CSCuv34636

 

3

 

Productivity Tools

 

Resolved an issue where, after installing Productivity Tools, the WebEx site and CMR user credentials were not automatically populated.

 

CSCuv34551

 

3

 

Productivity Tools

 

Resolved issues with using the /qb parameter when deploying Productivity Tools through mass installation on Windows.

 

CSCuw02536

 

3

 

Productivity Tools

 

Resolved incorrect email template after site was upgraded.

 
 
 

Resolved Bugs for WebEx (WBS30.1)

 
                                                                                      
Bug number Severity Affected Area Description

CSCuv68193

 

2

 

All

 

Fixed an issue where user is unable to join a meeting on Firefox when VPN is turned off and a proxy is configured.

 

CSCuv20012

 

3

 

Meeting Center

 

Fixed an issue in Site Administration where, when a Site Administrator unchecked 'Require attendee email address' in Site Administration, attendees were being forced to enter their email address.

 
CSCuv24243 4

Meeting Center

 
Fixed issues with the application download feature.
CSCuv23380 3 Event Center The Unlisted Recordings report may time out when trying to extract a large amount of data.
CSCuv32868 3 Site Administration Fixed a bug so an administrator user can view tracking code information entirely, even if it has many choices.
CSCuv41502 3

Meeting Center

 
Fixed an issue for Meeting Place integrated sites, where a host was able to schedule Personal Conference meetings even though he or she does not have scheduling permission.
CSCuv15177 3 Event Center The Event Activity report may time out when trying to extract a large amount of data.
CSCuv12937 3 Event Center The Attendance report may time out when trying to extract a large amount of data.
CSCuv60311 3 Productivity Tools Fixed an issue where hosts were unable to edit the welcome message when scheduling a meeting using Productivity Tools.
CSCuv10189 4

Meeting Center

 
Restored ability for users to upload MPEG-4 (MP4) recordings to the Meeting Center recordings page.
CSCuv57751 3 Event Center Fixed an issue where the recording playback did not show the entire topic.
CSCuv66131 4 Site Administration Addressed an issue where a link to the export user list returned the user to the Site Administration home page instead of downloading the file.
CSCuv83119 3 All Centers Restored the ability for hosts to query My WebEx reports.
CSCuu76149 3 Recordings Addressed an issue where audio quality was very poor when a WebEx Recording Format (WRF) File was converted to a Windows Media Video (WMV) File.
CSCuv33064 3 Productivity Tools Fixed an issue that sometimes occurs if a user cancels a meeting with no WebEx meeting added and then enters text into the canceled meeting invitation, the receivers would not receive the text in the canceled meeting invitation.
US46382 3 CMR Cloud Fixed an issue where CMR Cloud account upgrade email message (WebEx Account Upgrade_CMR template) were being sent, even though the site was provisioned not to send account update email messages.
 
 

Resolved Bugs for WebEx (WBS30.0.5)

 
                               
Identifier Severity Affected Area Description
CSCuv28965 3 CMR Cloud CMR Cloud: Fixed an issue where CMR Cloud functionality did not work for users with Telephony Service Provider (TSP) audio accounts whose WebEx accounts were created on the Cisco Collaboration Management console.
CSCuv53113 3 CMR Cloud CMR Cloud: Fixed an issue where an Apple iPad or iPhone user joining or leaving a meeting while someone was sharing content would result in a black screen for all participants in the meeting.
CSCuv62113 3

Meeting Center

 
Meeting Center: Fixed issue causing the meeting application to crash after upgrading to the new user interface library.
CSCuv41291 3

Meeting Center

 
Meeting Center: Fixed an issue where a Mac user sometimes experiences meeting crashes when attempting to share content in a TelePresence meeting
CSCuv48703 3 CMR Cloud CMR Cloud: Restored the ability for a site administrator to use the WebEx username as the Personal Room ID for new account creations.
 
 

Resolved Bugs for WebEx (WBS30.0)

 
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
Identifier Severity Affected Area Description
CSCuu28080

2

 

Meeting Center

 
Meeting Center: Fixed issue causing Mac application to crash in some cases.
CSCut44690

2

 
Mobile apps Mobile attendees are able to join meetings from a join link on mobile apps, without requesting an unrequired password
CSCus78267

2

 
Event Center Event Center: Archive logging exhausted available disk space
CSCus79887

2

 

Meeting Center

 
Meeting Center: Fixed issue where users on Mac 10.8/Mac 10.9 can not start or join meetings through FireFox35
CSCut39522 2 Productivity Tools Invitee cannot be shown in alternate host list
CSCut41682 2

Meeting Center

 
Meeting Center: Fixed expired certificate issue on Mac
CSCut42195 2 Training Center Training Center Hands On Lab: In full-screen mode, Ctrl+F hotkey intercepted by local machine as well being sent to remote computer
CSCus32910 2 Training Center Training Center: The customized link for Support -> Download was not working and would revert to default location
CSCus65150 2

Meeting Center

 
Hosts can continue to use old meeting templates with end dates in the past, to schedule recurring meetings
CSCus76211 2

Meeting Center

 
Fixed Personal Room's Meeting Key conflict issue
CSCuu60154 2 All TSP audio only: Export contained invalid format for the country code of TSP audio accounts. Re-import of that data works, but caused NBR to fail.
CSCuu56770 2 Productivity Tools WebEx Productivity Tool Icon is missing in Outlook for Mac
CSCuv08661 2 Training Center Training Center Hands On Lab: Application crash
CSCut81426 2

Meeting Center

 
Provide a workaround for the Node-enabled site where Personal Room meeting cannot be started
CSCut20624 2 All Fixed issue where video shared by the presenter cannot be viewed by attendees.
CSCuu22966 2 All TSP audio only: In some cases, the Macintosh application would falsely offer "Call Using Computer" even if the audio partner doesn't support VoIP on Macintosh.
CSCus53449 2

Meeting Center

 
Attendees previously unable to join Personal Room meetings using the Personal Room join link are now able to join
CSCus53561 2

Meeting Center

 
On a site that does not have CMR Cloud enabled, email invites for Personal Room meetings will no longer include how to join with a video device.
CSCus54897 2 Mobile apps Mobile attendees are able to join meetings from a join link on mobile apps, without requesting an unrequired password
CSCus56686 2

Meeting Center

 
Reduces browser processing and overhead when scheduling meetings in the future
CSCut24045 2

Meeting Center

 
Meeting Center: Fixed issue on Mac to prevent audio from connecting to Airplay by default.
CSCut31393 2

Meeting Center

 
Meeting Center: Fixed bug where audio could be enabled in a meeting without the host, even with the "Join Before Host" setting disabled in Site Administration.
CSCuv11008 2 All Fixed issue where attendees could save only the first page of PDF in a shared file.
CSCur45859 2 Support Center Remote Access: Copy & Paste function would stop working intermittently while connect to a remote machine
CSCut06959 2 Productivity Tools Mac Productivity Tools can not pass SSO sign in due to SSO certificate
CSCut51432 2 All Fixed conversion from ARF to MP4 using NBR recording player.
CSCut58942 2 Productivity Tools Productivity Tools version 2.36.* caused Outlook to freeze with Outlook 2007/2010/2013
CSCuu45711 2

Meeting Center

 
Meeting Center: Fixed issue causing meeting application to disconnect in certain proxy environments
CSCuu45960 2

Meeting Center

 
Meeting Center: Fixed issue where attendees could not use desktop (screen) sharing after becoming the presenter.
CSCuu05264 2 All Fixed an issue where recording playback shows blank content.
CSCuu41859 2

Meeting Center

 
Meeting Center: Fixed issue on Mac OS X 10.10, where the Meeting Center application would display incorrect memory utilization
CSCuu42903 3

Meeting Center

 
Meeting Center: Fixed issue causing Mac Mini audio to crash
CSCuu07940 3 All Fixed joining a WebEx meeting fails with error 47 from Jabber.
CSCuu08353 3

Meeting Center

 
Meeting Center: Fixed audio issues when using Mac and external headsets
CSCuu10551 3 Productivity Tools Application crashing as soon as One-Click is launched in Windows 8.1
CSCuu36938 3 Meeting Center Editing a recurring meeting that has special characters in the topic is creating duplicate meeting on WebEx site.
CSCuc55053 3 Meeting Center Meeting Center: Fixed issue where polling data would be lost if the meeting was ended without closing polling.
CSCuu50473 3 Event Center Event Center: Image uploaded to a Program not seen when viewed from Program URL
CSCuu90443 3 Productivity Tools The WebEx site shows the meetings to be on the Last Saturday of every month instead of last Friday when the meeting is scheduled using Productivity Tools
CSCuu90589 3 Meeting Center Meeting Center: Fixed issue with starting or joining a meeting on Chrome when multiple Chrome windows are open
CSCuu92084 3 Productivity Tools Editing a recurring meeting that has special characters in the topic is creating duplicate meeting on WebEx site.
CSCuv33064 3 Productivity Tools Outlook meeting cancellation email is null as long as Productivity Tools is installed.
CSCuv37235 3 Meeting Center Meeting Center: Fixed audio tool tip display issue
CSCuv39714 3 All TSP audio only: On the Audio Connection dialogue box, the microphone icon is greyed out until the user first mutes himself using the microphone icon on the Participant List.
CSCut59029 3 Meeting Center Host can be sent invitation mail for an instant meeting started with Meet Now if the option is enabled in a template and that template is selected in Meet Now Settings
CSCut62455 3 Event Center Event Center: Attendees who joined from a mobile device received "Absent" from webinar email.
CSCut64400 3 All Fixed an issue where audio is missing from a recording in some cases.
CSCut97433 3 Meeting Center Meeting Center: fixed bug with Mute on Entry for VoIP and Call-me users
CSCut99336 3 Site Administration Email invites: Fixed bug when host added more attendees, the attendees did not receive an email invitation.
CSCuu03724 3 Productivity Tools Mac Productivity Tools scheduling TelePresence meeting will fail if time zone has daylight offset
CSCut52143 3 Productivity Tools CMR Hybrid: Schedule on behalf mail body host name is secretary's name
CSCut52369 3