Manage User Account Privileges

Document created by Cisco Documentation Team on Nov 6, 2015Last modified by Cisco Documentation Team on Sep 5, 2017
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Privilege

Description

Service

WebEx services such as Meeting Center, Training Center, and so on.

Session Type Allowed

A predefined bundle of features and options.

Security

Set conditions for password reset and account lockout.

Recording Editor

Select this to allow users to edit the Cisco WebEx session recordings.

High-quality video

Enable video settings. High-quality video must be enabled in order to turn on high-definition video.

Personal Room(Meeting Center only)

Enable Personal Room, when available on the site.

Collaboration Meeting Room (Meeting Center only)

Enable Collaboration Meeting Rooms (CMR), when available on the site. When CMR is enabled for the user, a Personal Room can also be enabled.

Meeting Center

If both the Cisco Unified MeetingPlace integration option and WebEx Node for MCS option are provisioned for your site, select Allow external attendees to provide this user with the option to invite attendees located on the public Internet when scheduling a meeting. Not selecting this option would allow attendees only within the same internal network to join the meeting.

Training Center

If you enabled Training Center for this user and the Hands-on Lab options is enabled for your site, select Hands-on Lab Admin to make this user a lab administrator.

Event Center

If you enabled Event Center for this user, select Optimize Bandwidth... to optimize bandwidth for attendees in the same network.

Telephony privilege

Select the types of teleconference options you want the user to be able to select when scheduling sessions, including call-in and call-back teleconferencing, and Integrated VoIP.

Webcast

Select the type of webcast you want to enable, Basic and Site Administrator privilege.

My WebEx

Select each type of My WebEx page you want to enable for this user. Also enter the amount of file and recording storage, and extra computers you want to allocate to this user.

Remote Support

If you enabled Remote Support for this user, indicate:

  • The default view and colors for this user’s console.

  • If you want the user’s session to recording automatically. Choose from Network-based recording (NBR) or Save recording at local computer and specify a location.

Remote Access

If you enabled Remote Access for this user, indicate:

  • The computers assigned to the user.

  • The default view and colors for this user’s console.

  • If you want the user’s session to recording automatically. Choose from Network-based recording (NBR) or Save recording at local computer and specify a location.

System Management

Enable System Management, view and edit profiles.

Service Desk

Enable Service Desk, view and edit roles.

WebACD Preferences

If you enabled WebACD for this user, indicate if the user is an agent, manager, or both. To service a Call-Me-Back queue, this user must have telephony privileges. To select queues to assign to the user, select Select Queues.

  • An agent and the number of simultaneous sessions the agent can handle.

  • An agent and if the agent can accept Remote Support inbound requests.

  • An agent and if the agent can automatically assign all or specified Remote Support queues.

  • A manager and which agents and queues the manager can monitor.

  • A manager and if the manager can automatically assign all or specified Remote Support queues.

  • A manager and if the manager can automatically assign all Remote Support agents.

Set User Account Privileges

You can set the privilege assignments for a user account at any time by specifying the following:

  • The types of meetings a user can host on your WebEx service site. Meeting types determine which features a user can use on your site.

  • Whether a user can use My WebEx Standard or My WebEx Pro features.

  • The teleconferencing services a user can use during a meeting or training session.

    You can change the privileges for either all user accounts simultaneously, or only specific user accounts.

Set Privileges for Individual Accounts


Step 1              On the navigation bar, select Users > Edit User.
Step 2              Locate the user account and select the corresponding link.
Step 3              On the Edit User page, in the Privileges section, select the privileges you want to enable for the user.
Step 4              Select Update.


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