Configure Service Request Options on Your Site

Document created by Cisco Documentation Team on Nov 12, 2015Last modified by Cisco Documentation Team on Sep 6, 2017
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Note


This procedure applies to Enterprise Edition sites only.


If you have not enabled all WebEx services on your Enterprise Edition site, you can allow users to request additional services and privileges from the site. With this option enabled:

  • A user can see and select the tab for a service for which they do not yet have host privileges.

  • WebEx displays a sign-up page.

  • The request appears in a queue so that you can approve or deny the request.


     
Step 1               On the left navigation bar, under Configuration > Common Site Settings > Options.
Step 2               Scroll down to Service Request Settings, and check the Allow users to request additional services check box.
Step 3               If you want to have all requests automatically approved, select Automatically approve all service requests.
Step 4               To have requests placed in a queue for approval, select Site admin will manually approve service requests....
Step 5               Select Update to save your changes.

Service Request Options

             

Option

Description

Approve requests from these email domains

Use this option to automatically accept requests from a domain. Enter the URL here in this format:

webex.com

You can use an asterisk to indicate that any characters can be substituted for a portion of the domain name:

*.webex.net

To specify multiple domains, separate each domain with commas (but no spaces).

webex.com,*.webex.net,webex.org

Reject requests not from these email domains

Use this option to automatically reject requests that do not originate from a certain domain. Enter the domain from which you accept requests in this format:

webex.com

You can use an asterisk to indicate that any characters can be substituted for a portion of the domain name:

*.webex.net

To specify multiple domains, separate each domain with commas (but no spaces).

webex.com,*.webex.net,webex.org

All site administrators

Select this option to have all requests that are automatically rejected sent to all site administrators for consideration.

Selected site administrators

Select this option to have all requests that are automatically rejected sent to a specific site administrator for consideration. Then enter the email address of that site administrator in the box.


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