Generate Reports

Document created by Cisco Documentation Team on Nov 12, 2015Last modified by Cisco Documentation Team on May 23, 2017
Version 6Show Document
  • View in full screen mode
 

Generate Reports

 

You can generate usage reports that provide information about each online event that you have hosted on your site.

  

You can export or download the data to a comma-separated values (CSV) file which you can then open in a spreadsheet program such as Microsoft Excel. You can also print reports in a printer-friendly format.

  
         
1    To generate a report, go to My WebEx > My Reports.
2    Select the type of report you want to generate.
3    Specify your search criteria, such as a date range for which you want to view report data.
4    Select Display Report.
5    To change the order in which report data is sorted, select the column headings.   

The report data is sorted by the column that has an arrow next to the column heading. To reverse the sort order, select the column heading. To sort using another column, select that column's heading.

  
6    Do one of the following, as appropriate:
  •  

    If you are viewing a general event usage report and want to display the report in a format that is suitable for printing, select Printer-Friendly Format.

      

    If you are viewing the usage report for an event and want to view the content in the report, select the link for the event name.

      
  •  

    If you are viewing an WebEx Service Registration Report, you can select the number in the Registered column to send an email reminder to the registered attendees for that event. An email editor opens and allows you to edit the default email template.

      
  •  

    If you are viewing an WebEx Service Registration Report or an Event Center Attendance Report, you can select the event name in the Event Name column to view a detailed report of the registered users for that event, which provides more options for sending email reminders to registered attendees.

      
  •  

    If you are viewing an WebEx Service Attendance Report, you can select the number in the Attended column to send an email message to the attendees for that event, or you can also select the number in the Absent column to send an email message to the absentees for that event. An email editor opens and allows you to edit the default email template; for example, you could add a link to the edited event recording.

      
  •  

    If you are viewing an Event Center Attendance Report, you can select the event name in the Event Name column to view a detailed report of the attendees for that event, which provides more options for sending email messages to attendees for the event.

      

About Reports

 

If your user account includes the reports option, you can view the following reports:

  

Note


 
  •  

    For some reports, if you select the report link within 15 minutes after the event ends, you will see a preliminary version of that report. The preliminary report provides quick access to data before the final, more accurate data is available. The preliminary report contains only a subset of the information that is available in the final report.

      

  •  

    When the final, more accurate data is available, which is usually 24 hours after the event ends, the preliminary report is replaced by the final report.

      

    You can download both preliminary reports and final reports as comma-separated values (CSV) files.

      

  
  

General Event Usage reports

   

These reports contains information about each online session that you host. You can view the following reports:

  
  •  

    Summary Usage report: Contains summary information about each event including topic, date, start and end time, duration, number of attendees you invited, number of invited attendees who attended, and type of voice conference you used.

      

  •  

    Initially, this report appears as a Preliminary Usage Summary Report, but after the final, more accurate usage data is available, it is replaced by the Final Usage Summary Report.

      

  •  

    Summary Usage report CSV (comma-separated values) file: Contains additional details about each event, including the minutes that all participants were connected to the event and tracking codes.

      

  •  

    Session Detail report: Contains detailed information about each participant in an event, including the time the participant joined and left the event, the attentiveness during the event, and any information that the attendee provided.

      

  •  

    Initially, this report appears as a Preliminary Session Detail Report, but after the final, more accurate session detail data is available, it is replaced by the Final Session Detail Report.

      

  

Access Anywhere usage report

   

This report shows information about the computers that you access remotely, including the date and start and end times for each session.

  

Event Center reports

   

These reports contain detailed information about the events that you host. You can view the following types of Event Center reports:

  
  •  

    Registration Report: Contains registration information for an event that you hosted, including the name, date, and time of the event, and the numbers of participants who were invited, who registered, who attended, or who were absent. It also allows you to send reminder emails before the event.

      

  •  

    Attendance Report: Contains detailed information about attendees and absentees for an event that you hosted. The report includes the event ID, key, name, start and end time, duration, number of attendees, the host name, and the minutes that all attendees spent in the event. The report also includes each attendee’s username, email address, IP address, the time the attendee joined, and the time the attendee left the event, and the attendee attentiveness during the event. You can also use the attendance report to send follow-up emails after the event.

      

    Initially, this report appears as a Preliminary Attendance Report, but after the final, more accurate attendance data is available, it is replaced by the Final Attendance Report.

      

  •  

    In-Event Activity Report: Contains the event name, date, and time, information about the number of attendees, the number of questions asked and the response rate for the questions, and the number of polls and the response rate for the polls.

      

    This report is available only for events recorded on the server.

      

  •  

    Attendee History Report: Contains a list of all events that an attendee has joined on your Event Center Web site.

      

  •  

    Event Recording Report: Contains access and registration information about people who have downloaded a recording for a specific event from your Event Center Web site.

      

  • Unlisted Program Links Report: Contains old and updated program links for your unlisted programs.
  
 

Attachments

    Outcomes