Your Cisco IP Phone 8800 Series

Document created by Cisco Documentation Team on Dec 1, 2015Last modified by Cisco Documentation Team on May 8, 2017
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The Cisco IP Phone 8800 Series

The Cisco IP Phones 8811, 8841, 8845, 8851, 8851NR, 8861, 8865, and 8865NR deliver easy-to-use, highly secure voice communications.

                                                                       
Table 1 Cisco IP Phone 8800 Series Major Features
       

Features

       
       

8811

       
       

8841

       
       

8845

       
       

8851

       
       

8851NR

       
       

8861

       

8865

       

8865NR

       
       

Screen

       
       

Grayscale

       
       

Color

       
       

Color

       
       

Color

       
       

Color

       
       

Color

       

Color

       

Color

       
       

USB Ports

       
       

0

       
       

0

       
       

0

       
       

1

       
       

1

       
       

2

       

2

       

2

       
       

Built-in Camera

       
       

No

       
       

No

       
       

Yes

       
       

No

       
       

No

       
       

No

       

Yes

       

Yes

       
       

Wi-Fi

       
       

No

       
       

No

       
       

No

       
       

No

       
       

No

       
       

Yes

       

Yes

       

No

       
       

Bluetooth

       
       

No

       
       

No

       
       

Yes

       
       

Yes

       
       

No

       
       

Yes

       

Yes

       

No

       
       

Cisco Intelligent Proximity

       
       

No

       
       

No

       
       

Yes

       
       

Yes

       
       

No

       
       

Yes

       

Yes

       

No

       

Your phone must be connected to a network and configured to connect to a call control system. The phones support many functions and features, depending on the call control system. Your phone may not have all functions available, based on the way your administrator has set up the phone.

To make or receive a video call, you must use the Cisco IP Phone 8845, 8865, or 8865NR. The other phones in the Cisco IP Phone 8800 Series only support audio calls.

When you add features to your phone, some features require a line button. But each line button on your phone can support only one function (a line, a speed dial, or a feature). If your phone's line buttons are already in use, your phone won't display any additional features.

To check which phone model you have, press Applications and select Phone information. The Model number field shows your phone model.

Cisco IP Phone 8800 Series Buttons and Hardware

   

The Cisco IP Phone 8800 Series has two distinct hardware types:

    
  •      

    Cisco IP Phones 8811, 8841, 8851, 8851NR, and 8861—do not have a camera.

         

  •      

    Cisco IP Phones 8845, 8865, and 8865NR—have a built-in camera.

         

    

The following figure shows the Cisco IP Phone 8845.

    
Figure 1. Cisco IP Phone 8845 Buttons and Hardware

     
                                    
        

1

        
        

Handset and Handset light strip

        
        

Indicates whether you have an incoming call (flashing red) or a new voice message (steady red).

        
        

2

        
        

Camera

         

Cisco IP Phone 8845, 8865, and 8865NR only

        
        

Use the camera for video calls.

        
        

3

        
        

Programmable feature buttons and line buttons

        
        

Access your phone lines, features, and call sessions.

         

When adding features to the phone line keys, you are limited by the number of line keys available. You cannot add more features than the number of line keys on your phone.

                 
        

4

        
        

Softkey buttons

        
        

Access to functions and services.

                 
        

5

        
        

Back, Navigation cluster, and Release        

        
        

Back Return to the previous screen or menu.

         

Navigation cluster Navigation ring and Select button—Scroll through menus, highlight items and select the highlighted item.

         

Release End a connected call or session.

        
        

6

        
        

Hold/Resume, Conference, and Transfer        

        
        

Hold/Resume Place an active call on hold and resume the held call.

         

Conference Create a conference call.

         

Transfer Transfer a call.

        
        

7

        
        

Speakerphone, Mute, and Headset        

        
        

Speakerphone Toggle the speakerphone on or off. When the speakerphone is on, the button is lit.

         

Mute Toggle the microphone on or off. When the microphone is muted, the button is lit.

         

Headset Toggle the headset on or off. When the headset is on, the button is lit.

        
        

8

        
        

Contacts, Applications, and Messages        

        
        

Contacts Access personal and corporate directories.

         

Applications Access call history, user preferences, phone settings, and phone model information.

         

Messages Autodial your voice messaging system.

        
        

9

        
        

Volume button

        
        

Adjust the handset, headset, and speakerphone volume (off hook) and the ringer volume (on hook).

        
   
 

Attachments

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