Your Cisco IP Phone 7800 Series

Document created by Cisco Documentation Team on Dec 1, 2015Last modified by Cisco Documentation Team on May 8, 2017
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The Cisco IP Phone 7800 Series

   

The Cisco IP Phones 7811, 7821, 7841, and 7861 deliver easy-to-use, highly secure voice communications.

    
                         
Table 1 Cisco IP Phone 7800 Series Major Features
        

Features

        
        

7811

        
        

7821

        
        

7841

        
        

7861

        
        

Screen

        
        

Grayscale, no backlight

        
        

Grayscale, with backlight

        
        

Grayscale, with backlight

        
        

Grayscale, with backlight

        
        

Lines

        
        

1

        
        

2

        
        

4

        
        

16

        
        

Fixed feature keys

        
        

8

        
        

9

        
        

9

        
        

9

        
    

Your phone must be connected to a network and configured to connect to a call control system. The phones support many functions and features, depending on the call control system. Your phone might not have all functions available, based on the way your administrator has set it up.

When you add features to your phone, some features require a line button. But each line button on your phone can support only one function (a line, a speed dial, or a feature). If your phone's line buttons are already in use, your phone won't display any additional features.

To check which phone model you have, press Applications and select Phone information. The Model number field shows your phone model.

   

Cisco IP Phone 7800 Series Buttons and Hardware

   

The Cisco IP Phone 7800 Series has distinct hardware types:   

    
  •      

    Cisco IP Phone 7811 No buttons on either side of the screen

         

  •      

    Cisco IP Phone 7821 Two buttons on the left side of the screen

         

  •      

    Cisco IP Phone 7841 Two buttons on either side of the screen

         

  •      

    Cisco IP Phone 7861 16 buttons at the right edge of the phone

         

    

The following figure shows the Cisco IP Phone 7841.   

    
Figure 1. Cisco IP Phone 7800 Series Buttons and Features

     
                                
        

1

        
        

Handset and Handset light strip

        
        

Indicates whether you have an incoming call (flashing red) or a new voice message (steady red).

        
        

2

        
        

Programmable feature buttons and line buttons

        
        

Access your phone lines, features, and call sessions.

                  

The Cisco IP Phone 7811 does not have programmable feature buttons or line buttons.

        
        

3

        
        

Softkey buttons

        
        

Access functions and services.

                 
        

4

        
        

Navigation cluster

        
        

Navigation ring and Select          button. Scroll through menus, highlight items, and select the highlighted item.

        
        

5

        
        

Hold/Resume, Conference, and Transfer        

        
        

Hold/Resume Place an active call on hold and resume the held call.

         

Conference Create a conference call.

         

Transfer Transfer a call.

        
        

6

        
        

Speakerphone, Mute, and Headset        

        
        

Speakerphone Toggle the speakerphone on or off. When the speakerphone is on, the button is lit.

         

Mute Toggle the microphone on or off. When the microphone is muted, the button is lit.

         

Headset Toggle the headset on or off. When the headset is on, the button is lit.

         

The Cisco IP Phone 7811 does not have a Headset button.

        
        

7

        
        

Contacts, Applications, and Messages        

        
        

Contacts Access personal and corporate directories.

         

Applications Access call history, user preferences, phone settings, and phone model information.

         

Messages Autodial your voice messaging system.

        
        

8

        
        

Volume button

        
        

                  

         

Adjust the handset, headset, and speakerphone volume (off hook) and the ringer volume(on hook).

        
    
 

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