Add Users Manually to a Partner or Customer Organization

Document created by Cisco Documentation Team on Dec 9, 2015Last modified by Cisco Documentation Team on Aug 18, 2017
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You can invite people manually to Cisco Spark on behalf of your customer or to your own partner organization.

Before You Begin


If you use Active Directory synchronization and you manually add people to your Cisco Spark organization, you must also add them to your Active Directory.


1    From the customer view in, go to Users, and then click Manage Users.
2    Select Manually add or modify users, and then click Next.
3    Choose one:
  • Select Email address, and enter or copy-paste up to 25 email addresses.
  • Select Names and Email addresses, and then enter up to 25 names and email addresses.
4    If you have multiple subscriptions, choose a subscription from the list.
5    From the service list, select the Cisco Spark services that you want to assign, and then click Save.  

    An email is sent to each person with an invite to join and download Cisco Spark.



    In Cisco Spark Control Hub, people appear in an invite pending state until they sign in to Cisco Spark for the first time.