Brand Cisco Spark With Your Partner Logo
Upload your own partner logo to display it beside the Cisco Spark logo. Your customers will see your logo in the Support menu, and their users will see it in the Cisco Spark app.
|1||From the partner view in https://admin.ciscospark.com, go to Settings and scroll to .|
|2||Click Use your own logo, click the input area to select a PNG file, and then click Open.|
Enable Customer Logo Branding in Cisco Spark
Give your customers the ability to add their own company logo. Their people see the logo on various screens in the Cisco Spark app along with the Cisco Spark logo.
|1||From the partner view in https://admin.ciscospark.com, go to Settings.|
|2||Perform one of the following tasks:|
Add Partner-Level Problem Report and Help URLs
You can customize what support settings are used to submit feedback. By default, feedback is sent to Cisco and we address the problem.
|1||From the partner view in https://admin.ciscospark.com, go to Settings, and scroll to .|
|2||Click Send problem reports to a custom URL, enter your URL and any additional support information.|
|3||(Optional)Click Use a custom help site and enter your help site URL.|
|4||Click Save. |
Any custom URLs that you enter open when people submit feedback.
Logs and Call Details Records
You don't have access to the logs and call detail records of your customers, but if you need them to troubleshoot a problem, then contact support.