Speed-Dial Buttons on Your Phone

Document created by Cisco Documentation Team on Jan 8, 2016Last modified by Cisco Documentation Team on Jun 23, 2017
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Create Speed Dials

You can create speed dials for the people or places that you call frequently. New speed dials get added to your phone, making it easier and faster to connect with people, meetings, or any other connections you make regularly. You can set phone or video addresses and phone numbers as the speed-dial destination. Here are some examples:
       
1    From My Cisco Spark, select Call Settings.
2    Under Speed Dial Numbers, select Add Speed Dial.
3    Enter the name and number of the speed dial that you want to display on your phone.
4    Select the check mark. Your phone quickly restarts and displays the new speed dials on your phone. If your phone does not display all of the speed dials that you added, it does not have enough available speed-dial buttons. You can delete unused speed dials or reorder existing speed dials as needed.

Edit Your Speed Dials

You can change the number or address and display name of any speed dial.

      
1    From My Cisco Spark, select Call Settings.
2    Under Speed Dial Numbers, select the pencil icon next to the speed dial and make the necessary changes.
3    Select the check mark to save your changes.

Delete a Speed Dial

If you no longer use a speed dial, you can delete it.

      
1    From My Cisco Spark, select Call Settings.
2    Under Speed Dial Numbers, select the trash icon next to the speed dial you want to delete.
3    Select Delete.

Reorder Your Speed Dials

You can change the order in which speed dials appear on your phone. If you don't see a particular speed dial appear on your phone, it's because you don't have enough speed-dial buttons. You can use the reorder feature to place more commonly used speed dials at the top.

       
1    From My Cisco Spark, select Call Settings.
2    Under Speed Dial Numbers, select Reorder.
3    Drag and drop your speed dials to place them in the desired order.
4    Select Save.

Make a Call with a Speed-Dial Button on Your Desk Phone

Depending on your phone model, you might not see all the speed dial numbers that you configure in My Cisco Spark.

    

To check which phone model you have, press Applications and select Phone information. The Model number field shows your phone model.

For Cisco IP Phone 8800 Series phones, you can see only as many speed-dial numbers as you have speed-dial buttons. For example, you add 15 speed-dial numbers in My Cisco Spark but your phone has five speed-dial buttons. You can see only the first five speed-dial numbers from the list of speed-dial numbers in My Cisco Spark.

    

When you add features to your phone, some features require a line button. But each line button on your phone can support only one function (a line, a speed dial, or a feature). If your phone's line buttons are already in use, your phone won't display any additional features.

For Cisco IP Phone 7800 Series phones, you can see all the speed-dial numbers that you add in My Cisco Spark. Use the up and down buttons in the navigation cluster to scroll through your speed-dial numbers, then select a speed-dial number. Keep in mind that scrolling up and down displays only your speed-dial numbers. If you configure features that require phone buttons beyond the ones your phone has, you won't see line buttons for those features.

Before You Begin           

Set up speed-dial codes in My Cisco Spark.   

Press a speed-dial button.

Make a Speed-Dial Call with Your Conference Phone

Before You Begin

Set up speed-dial codes in My Cisco Spark.   

     
1    Press down on the Navigation bar.
2    Select a speed-dial entry and press Call.

Answer a Coworker's Call with a Speed-Dial Button

 

Your administrator can configure your speed-dial buttons so you can answer (pick up) your coworkers' calls.

  

In My Cisco Spark, each speed dial that's configured with this capability shows an and the message "You have pickup privileges for this destination."

  
When someone calls your coworker, the speed-dial button on your phone flashes and you hear a chime. Press the button to answer the call.
 

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