Troubleshoot Color Appearance in Shared Content

Document created by Cisco Documentation Team on Dec 24, 2015Last modified by Cisco Documentation Team on Apr 6, 2016
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The color of your shared content doesn't appear correctly. For instance, color gradients appear as bands of color.
By default, images of shared software use 16-bit color mode. This provides an accurate representation of color for most shared applications. You may need True Color mode to capture the details, but it could affect the performance of application sharing.

On Windows

  1. Stop your sharing session.

  2. In the meeting window, select Meeting > Options.

  3. Select the True Color Mode tab.

  4. Select Enable True Color mode.

  5. Select one of the following options:

    • Better imaging (Better quality of color, but loads slower)

    • Better performance (loads faster, but lower quality of the color)

  6. Select OK or Apply.

On Mac

  1. In the meeting window, select Meeting Center > Preferences.

  2. Select Display.

  3. Select one of the following options:

    • Better image quality (Better quality of color, but loads slower)

    • Better performance (loads faster, but lower quality of the color)

  4. Select OK.




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