Add Partner-Level Problem Report and Help URLs

Document created by Cisco Documentation Team on Feb 2, 2016Last modified by Cisco Documentation Team on Jul 25, 2017
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You can customize what support settings are used to submit feedback. By default, feedback is sent to Cisco and we address the problem.

Before You Begin

               

You can specify a support site URL for all of your paid and trial customers.

   

       
1    From the partner view in https://admin.ciscospark.com, go to Settings, and scroll to Support > Support Setup.
2    Click Send problem reports to a custom URL, enter your URL and any additional support information.
3    (Optional) Click Use a custom help site and enter your help site URL.
4    Click Save.      

Any custom URLs that you entered will open when users and administrators submit feedback or access help documentation.

                 
 


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