You can send logs from the Expressway-C to the Cisco Collaboration Cloud to diagnose issues with Cisco Spark Hybrid Services.
You must have Expressway-based Cisco Spark Hybrid Services enabled and use Expressway version X8.8 for logging to be available.
The Expressway must have port access for HTTPS or secure web sockets outbound to *.clouddrive.com: TCP port 443 (secure).
|1||On Expressway-C, go to , and then click Send.|
|2|| In the dialogue box that appears, click OK. To search for specific logs:|
A notification of the Generated Search Key for the logs appears and the logs are uploaded to the cloud.
|3|| Choose one:|
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