WebEx Open and Resolved Bugs (WBS31)

Document created by Cisco Documentation Team on Mar 23, 2016Last modified by Brian Porter on Aug 2, 2017
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WebEx Open and Resolved Bugs (WBS31)

Using the Bug Search Tool

Known problems (bugs) are graded according to severity level. These release notes contain descriptions of the following:

 
  • Open customer-found bugs of severity 1 to 3

     

  • Resolved customer-found bugs of severity 1 to 3

     

  • Resolved Cisco-found bugs of significance

     

 

You can find details about listed bugs and search for other bugs by using the Cisco Bug Search Tool.

 
Before You Begin

To access the Bug Search Tool, you need the following items:

 
  • Internet connection

     

  • Web browser

     

  • Cisco.com username and password

     

 
      
1    To access the Bug Search Tool, go to https://tools.cisco.com/bugsearch/search.
2    Sign in with your Cisco.com username and password.
3    Enter the bug ID number in the “Search for” field, then press Enter.
Tip       You can also navigate to a specific bug by entering https://tools.cisco.com/bugsearch/bug/<BUGID> where <BUGID> is the ID of the bug that you are searching for (for example, CSCab12345).
What to Do Next

 

For information about how to search for bugs, create saved searches, and create bug groups, select Help on the Bug Search Tool page.

 

Open Bugs for WebEx (WBS31)

The bugs listed in the following table describe unexpected behavior in this release. Refer to Bug Search Tool for further details.

 
                                                   
Table 1 Open Bugs for WebEx Version WBS31
Identifier Severity Affected Area Description

CSCuv05285

3

Meeting Center

Meeting Center: Screen sharing may freeze for certain participants when presenter is sharing through a CMR endpoint.

CSCuv36738

3

My WebEx

Username: Ability to change username on a tightly coupled site has been restricted. The ability for one user to update another username is no longer available.

CSCuv35672

3

Productivity Tools

Meeting Center: May not correctly record full connection time(meeting end time) if the host gets disconnected from the meeting.

CSCuv12024

2

Meeting Center

Meeting Center: In some cases during Application Sharing, participants may intermittently see a black screen for a few seconds.

CSCuv47556

3

Meeting Center

Meeting Center: In some cases, when a PowerPoint file is being shared through file sharing, and auto-advance slides is being used, the text on the Start/Stop button does not refresh properly. (Though the button functionality still works properly.)

CSCuv68193

2

All

Cross Platform Known Issues: Using FireFox with proxy only accessible through VPN may fail to join a WebEx meeting. Remove proxy or connect to VPN will solve the issue.

CSCuv64213

2

Productivity Tools

Productivity Tools: When trying to cancel a WebEx meeting series scheduled from Mac PT, an incorrect error message is displayed that the series was scheduled with Windows PT, resulting in not being able to cancel the WebEx series from Outlook.

CSCux94606

3

XMLAPI

XMLAPI: Preventing multiple PR room creation for a user through XML API as page does not support this.

CSCux75775

3

MyWebEx

A known issue where speaker video is frozen for seconds in an MP4 recording.

Resolved Bugs for WebEx (WBS31.17)

                                                                            

Bug number

Severity

Affected Product Area

Description

CSCvf24696

3

N/A

Fixed an issue with CCA migration.

CSCvd91076

3

NBR

Fixed an issue where attempting to play back a network-based recording would result in the message, “This meeting recording has expired or has been blocked for security reasons.”

CSCvf15798

3

Meeting Center

Fixed an issue where meeting attendees could join the meeting without entering a password, even though a password was required to join the meeting.

CSCvf15742

3

Meeting Center

Fixed an issue where attendees joining using the Join button in Productivity Tools required approval from the host before being allowed to join, even when it was not required.

CSCvf15874

4

URL API

Fixed an issue where error logs did not correctly identify messages for meeting started with no/incorrect host or creator.

CSCvf17368

3

Meeting Center

Fixed an issue where transferring the meeting application to a lower resolution monitor resulted in the Meeting Center application would not adjust to the new resolution.

CSCuz90192

3

Meeting Center

Fixed an issue when the maximum number of participants was reached in a meeting, where the error message was misleading, and resulted in a failed connection.

CSCvf28273, CSCvf15637

3

Support Center

Fixed an issue where Support Center would not restart if it had been launched and exited previously.

CSCvf24301

3

Productivity Tools (Windows)

Fixed an issue where Windows Productivity Tools removed conference call information from location field when scheduled WebEx meeting on Lotus Notes.

CSCuy24678

6

Productivity Tools (Windows)

Fixed an issue where Windows Productivity Tools couldn't recognize the meeting scheduled before site was renamed.

 

CSCvf38865

  
 

3

  
 

URL API

  
 

Fixed an issue where the TelePresence system would return the error, "An unexpected error occurred while communicating with WebEx" when attempting to schedule a WebEx Meeting Center video-based meeting.

  
 

CSCvf40733

  
 

3

  
 

Event Center

  
 

Fixed an issue where the Event Center page would be blank and cease to respond after the user clicked "Schedule and event".

  
 

CSCvd77855

  
 

3

  
 

Meeting Center

  
 

Fixed an issue where the Meeting Center window could not maximize if a secondary monitor resolution was higher than the primary monitor resolution.

  
 

CSCvd84297

  
 

3

  
 

Meeting Center

  
 

Fixed an issue where the application would become unstable or cease to respond while an attendee who joined using Productivity Tools was waiting for the meeting host to accept the attendee into a meeting.

  

Resolved Bugs for WebEx (WBS31.16)

  
                                              
 

Bug number

  
 

Severity

  
 

Affected Product Area

  
 

Description

  
 

CSCve67755

  
 

3

  
 

Event Center

  
 

Fixed an issue where Event Center attendance reports were showing incorrect event durations.

  
 

CSCve57088

  
 

3

  
 

Meeting Center

  
 

Fixed an issue where call-in numbers were mislabeled.

  
 

CSCve65985

  
 

3

  
 

Event Center

  
 

Fixed an issue where viewer registration information was showing as anonymous in the event recording report.

  
 

CSCve70337

  
 

3

  
 

XML API

  
 

Fixed an issue with excess network traffic.

  
 

CSCve81700

  
 

4

  
 

Productivity Tools

  
 

Fixed an issue where the WebEx ball would not appear after users created meeting requests from messages received in Outlook.

  
 

CSCve88669

  
 

3

  
 

Productivity Tools (Mac)

  
 

Fixed an issue where Productivity Tools would not work in a case-sensitive Mac OS.

  
 

CSCvf06654

  
 

3

  
 

Productivity Tools

  
 

Fixed an issue where users would receive a permission error when their WebEx account was registered with a different name from their user name in Microsoft Outlook.

  
 

CSCvf08507

  
 

3

  
 

Productivity Tools (Mac)

  
 

Fixed an issue where Microsoft Outlook 2016 would become unstable or fail to respond when sceduling a WebEx meeting.

  
  

Resolved Bugs for WebEx (WBS31.15)

                                                                            
 

Bug Number

  
 

Severity

  
 

Affected Product Area

  
 

Description

  

CSCve07316

3

Meeting Center

Fixed an issue where users did not have access to Personal Rooms for Meet Now, and could not use Personal Rooms from Productivity Tools.

CSCve17593

3

Event Center, Training Center, Support Center

Fixed an issue where the application would cease to respond in IE11.

CSCve40901

3

Meeting Center

Fixed an issue where WebEx Meeting Center video-based meetings would not open properly.

CSCve13925

3

Meeting Center

Fixed an issue where the default call in number in the meeting application was different from the one in the meeting info.

CSCvd13177

3

Meeting Center

Fixed an issue where shared Microsoft PowerPoint slides were being cropped.

CSCvd35986

3

Support Center

Fixed an issue where several instances of a process would launch when starting Support Center.

CSCve28967

3

Productivity Tools

Fixed an email template issue where deleting the line "-- Do not delete or change any of the following text. -- " from the Productivity Tools meeting template removed the meeting information.

CSCve29125

3

Productivity Tools

Fixed an issue in the mass deployment document where the Microsoft Lync installation parameter was not specified.

CSCve40414

3

Productivity Tools

Fixed a display issue where the text would not display properly in the Productivity Tools setting dialog if TSP audio information was long.

 

CSCve27566

  
 

3

  
 

Training Center

  
 

Fixed an issue where customized registration information did not appear in the registration report and Manage Registration page.

  
 

CSCve46866

  
 

3

  
 

Event Center

  
 

Fixed an issue where names were duplicated in the Attendance Report.

  
 

CSCve27566

  
 

3

  
 

Event Center

  
 

Fixed an issue where names were duplicated in the Attendance Report.

  
 

CSCvd77282

  
 

3

  
 

Site Administration

  
 

Changed a setting in WebEx Administration so that toll-free numbers are now enabled by default for new accounts.

  
 

CSCve05597

  
 

3

  
 

URL API

  
 

Fixed an issue where the default toll / toll free numbers did not display with the correct flag in the meeting application.

  

Resolved Bugs for WebEx (WBS31.14)

  
                                                                                                          
 

Bug number

  
 

Severity

  
 

Affected Product Area

  
 

Description

  

CSCvd83416

3

Meeting Center

Fixed an issue where the Microsoft Installer was displaying an exception message while updating Meeting Center.

CSCvd84297

3

Meeting Center

Fixed an issue where the desktop application would crash while waiting for the host to accept the attendee, if the attendee joined the meeting using Productivity Tools.

CSCvd67375

3

Event Center

Fixed an issue where recordings would continue to buffer continually during playback.

CSCvd97741

3

Meeting Center

Fixed an issue where the video icon would only display intermittently in the participant list.

CSCvd88313

3

Meeting Center

Fixed an issue where the user name and email address was not being remembered in Microsoft Internet Explorer 11.

CSCvd91228

3

Meeting Center

Fixed an issue where VoIP would not work in some meetings.

CSCvd89561

3

Meeting Center

Fixed an issue where meeting hosts were unable to rejoin a meeting from TelePresence after an abnormal disconnection.

CSCve04169

3

Meeting Center

Fixed an issue where recurring meeting information was showing the wrong date and day of the week.

CSCvd50468

3

Productivity Tools

Fixed an issue where the WebEx iPhone app could not hand off the WebEx meeting to Desktop application.

CSCvd35179

3

Productivity Tools

Fixed a Windows Productivity Tools performance issue where creating and updating a WebEx meeting was slow when the Outlook client was in Online Mode.

CSCvd96969

3

Productivity Tools

Fixed an issue where Productivity Tools for Windows couldn't send out updated exception meeting invitations after the host replaced an attachment of the exception.

CSCve00660

3

Productivity Tools

Fixed an issue where Productivity Tools was binding the wrong session type and meeting template when scheduling a personal conference meeting if the audio only session type name was duplicated with the regular meeting session type.

CSCve04162

3

Productivity Tools (Mac)

Fixed an issue where Mac Productivity Tools couldn't schedule WebEx meetings on MacOS 10.9.5.

 

CSCve06311

  
 

3

  
 

Meeting Center

  
 

Fixed an issue where clicking the Join Meeting link would redirect the meeting host to the Personal Room instead of the Meeting Information page.

  
 

CSCvd89384

  
 

2

  
 

Event Center

  
 

Fixed an issue where users were receiving an error 500 message when viewing programs.

  
 

CSCvd96784

  
 

3

  
 

Site Administration

  
 

Fixed an issue where some email templates would display the text "<BR>" instead of the normal template.

  
 

CSCve05351

  
 

3

  
 

All Centers

  
 

Fixed an issue where timezone and locale settings would not persist between session in Microsoft Internet Explorer 11.

  
 

CSCve13911

  
 

3

  
 

Event Center

  
 

Fixed an issue where Mac users were unable to connect to some events.

  
 

CSCvd96756

  
 

3

  
 

Meeting Center

  
 

Fixed an issue where hosts were being alerted that video was not being recorded, without initiating recording.

  
 

CSCve16182

  
 

3

  
 

Meeting Center

  
 

Fixed an issue where attendees were unable to share presentations from Microsoft PowerPoint 2010 64-bit.

  
  

Resolved Bugs for WebEx (WBS31.13)

  
                                                                            
 

Bug Number

  
 

Severity

  
 

Affected Product Area

  
 

Description

  

CSCvb55574

5

Productivity Tools

Fixed a wording issue where unchecking "Display toll-free number" in the meeting settings dialog disabled the toll-free number call-in function.

CSCvd29235

4

Productivity Tools (Windows)

Fixed an issue where passwords would not automatically populate for meetings that were scheduled while password were not required or had different password requirements that do not meet new password requirements.

CSCvd35179

3

Productivity Tools

Fixed an issue where viewing another user's calendar when scheduling a meeting on behalf of that user was very slow with Microsoft Outlook online.

CSCvd50288

3

Productivity Tools

Fixed an issue where attendees attempting to join a meeting received a message their URL was blocked.

CSCvd56921

3

Meeting Center

Fixed an issue where meeting could not be recorded when using the “Other teleconference audio” option.

CSCvd33943

3

Event Center

Fixed an issue where some users received an error 45104 when sharing a Microsoft PowerPoint PPTX file containing video.

CSCvd46705

3

Meeting Center

Fixed an issue with the audio connection dialog where long call-in numbers or access codes did not display correctly.

CSCvd42886

2

Meeting Center (Windows)

Fixed an issue where the application became unstable when starting a meeting.

 

CSCvd42465

  
 

3

  
 

Event Center

  
 

Fixed an issue when creating a program, where the approval options would not display.

  
 

CSCvd45079

  
 

3

  
 

Meeting Center

  
 

Fixed an issue where the call-in numbers were not displaying as the default set up when configuring the meeting.

  
 

CSCvd13031

  
 

2

  
 

Meeting Center

  
 

Fixed an issue where performance was poor when the Amazon Assistant application was installed.

  
 

CSCvd62439

  
 

3

  
 

Meeting Center

  
 

Fixed an issue with a single email address used with multiple names, where all invitation emails would display the same recipient name.

  
 

CSCvd68873

  
 

3

  
 

Meeting Center

  
 

Fixed an issue where avatars were not showing consistent and correct initials.

  
 

CSCvd53049

  
 

3

  
 

Training Center

  
 

Fixed an issue where participants were able to unmute themselves, even if the option Mute upon entry was enabled.

  
  

Resolved Bugs for WebEx (WBS31.12)

  
                                                                                                
 

Bug Number

  
 

Severity

  
 

Affected Product Area

  
 

Description

  

CSCvc90009

3

URL API

Fixed an issue when starting an instant meeting with automatic call-back using the URL API, where the call-back would not work.

CSCvc87597

3

Site Administration

Fixed an issue where querying the Training Recording Report returned the Recording Access Report.

CSCvc65884

3

All Centers

Fixed an issue where the Trash Bin page was partially covered by the menu.

CSCvc79883

3

Meeting Center

Fixed an issue when attempting to register for a Meeting Center meeting where the user would be prompted for a meeting number instead of registration information.

CSCvd13098

3

Meeting Center

Fixed an issue where Meeting Center sometimes became unstable when starting a meeting that was part of a series.

CSCvd09912

3

Meeting Center

Fixed an issue where, after changing the page language from the primary language to another language, the message “Page cannot be displayed” displayed when clicking the global call-in number link.

CSCvc32810

3

Meeting Center (Mac)

Fixed an issue where the Slide Show view mode in Microsoft PowerPoint switched to Normal view mode when an attendee joined a locked Personal Room.

CSCvc95179

3

Meeting Center

Fixed an issue where the Lock Meeting button displayed and disappeared unexpectedly.

CSCvd00793

3

Meeting Center

Fixed an issue where Meeting Center would sometimes become unstable after a meeting ended.

CSCvd06043

3

Meeting Center (Mac)

Fixed an issue where some shared content did not appear in recordings.

CSCvd02163

3

Meeting Center (Windows)

Fixed an issue where other Microsoft Windows applications would fail to respond after sharing a file or application in Meeting Center.

CSCvc44326

3

Event Center

Fixed an issue where video would not display with a Blackmagic Design Intensity video capture card connected to the computer with USB 3.0.

CSCvd09901

3

Event Center (Mac)

Fixed an issue with freezing video and low bandwidth from the presenter’s camera view when attendees are speaking.

N/A

5

Meeting Center, Event Center, Training Center

Optimized the messaging in the Meeting Expiration dialogue.

 

CSCvd15738

  
 

3

  
 

Meeting Center

  
 

Fixed an issue where the word "null" was displayed after the call-in number in email invitations.

  
 

CSCvd17727

  
 

3

  
 

Meeting Center

  
 

Fixed an issue with several users joining a meeting, where users would be muted unexpectedly or disconnected from the meeting.

  
 

CSCvd19942

  
 

3

  
 

Meeting Center

  
 

Fixed an issue where the meeting window could not be moved from one monitor to another when the browser was maximized.

  
 

CSCvd30441

  
 

2

  
 

Meeting Center

  
 

Fixed an issue in Personal Rooms, where users would receive a global error page when trying to join a meeting.

  
  

Resolved Bugs for WebEx (WBS31.11)

  
                                                                                                     
 

Bug Number

  
 

Severity

  
 

Affected Product Area

  
 

Description

  

CSCvc67350

3

Event Center

Fixed an issue where duplicate or incorrect IP addresses were displayed in attendance reports.

CSCvc67249

3

Training Center

Fixed an issue where Training Center would not open on Linux using Google Chrome.

CSCvc67110

3

Support Center

Fixed an issue where Support Center would not open on a Mac using Google Chrome.

CSCvc64623

3

Meeting Center

Fixed an issue where some recordings were not displaying video.

CSCvc57549

3

Support Center

Fixed an issue where Support Center would not open in Safari 10 in Safe Mode.

CSCvc69607

3

Training Center

Fixed an issue where attendees would sometimes receive the error message, ‘You cannot join the session because another attendee has already joined using this registration.’

CSCvc64610

3

Meeting Center

Fixed an issue where users were unable to record other teleconference because the control to select the dial in number country code would not work.

CSCvc67068

  

CSCvc68952

3

Meeting Center

Fixed an issue in the "Enter your video address" field where some characters would cause the “Call Me” button to become disabled, even if the characters were a valid part of the URI.

CSCvc45285

3

Event Center

Fixed an issue in the Event Center white board where text content copied from a Microsoft Office 2016 application in Microsoft Windows 10 could not be pasted.

CSCvc69236

3

Meeting Center

Fixed an issue where Microsoft PowerPoint Presentations that contained videos encoded in DivX format could not be shared.

CSCvc64269

3

Meeting Center

Fixed an issue using Windows 10 on a Dell computer where the WebEx application would become unstable and display the message, 'The WebEx application has encountered a problem and needs to close’.

CSCvc78740

3

Productivity Tools (Mac)

Fixed an issue where Mac Productivity Tools blocked the pop up "Send to All" or "Send to Updated" when users scheduled meeting in Microsoft Outlook.

CSCvc61176

3

Productivity Tools (Mac)

Fixed an issue where Mac Productivity Tools requested the user to "Generate a Teleconference Service Account" when the user's teleconference privilege was disabled.

CSCvc63268

3

Productivity Tools

Fixed an issue where Outlook stopped responding after opening and closing a WebEx meeting multiple times.

CSCvc57707

3

Productivity Tools

Fixed an issue where a Personal Room meeting would not start on a WebEx Meeting Center video system with TSP.

CSCvc69275

3

Productivity Tools

Fixed an issue where users could not manually edit a tracking code.

CSCvc76854

3

Productivity Tools

Fixed an issue when scheduling a meeting, where users were being removed from the To field if the SMTP address of the video system contained a user’s email address.

CSCvc72047

3

Productivity Tools

Fixed an issue where the global call in link was not added to the invitation email when scheduling a meeting on a TSP site.

CSCvc74021

3

Productivity Tools

Fixed an issue where the Windows Productivity Tools icon was displayed on the taskbar, even when "Show WebEx Productivity Tools icon on taskbar" was disabled.

  

Resolved Bugs for WebEx (WBS31.10)

                                                                                                                                        

Bug Number

Severity

Affected Product Area

Description

CSCvb87381

3

Site Administration

Fixed an issue where duplicate IP addresses were being displayed in the usage report.

CSCvc31409

3

Meeting Center

Fixed an issue where the password reset page was blank if users waited more than 24 hours to reset their password.

CSCvc33503

3

Meeting Center (Windows)

Fixed an issue where an error would occur when several different users, all with different language settings, joined a meeting.

CSCvc32810

3

Meeting Center (Mac)

Fixed an issue where an attendee joining a locked Personal Room meeting caused a Microsoft PowerPoint presentation to switch from View Mode to Normal View.

CSCvc29315

3

Event Center

Fixed an issue where hosts were unable to save the individual poll results.

CSCvc10239

3

Meeting Center

Fixed an issue where the application would become unstable or stop responding 2-3 minutes after starting a meeting on a Wipro notebook.

CSCvc39865

3

Meeting Center

Fixed an issue where the video from a webcam was showing only a gray screen.

CSCvc48745

3

Event Center

Fixed an issue where attendees could access an event from a mobile device and submit the form without entering a phone number, even if the event required a phone number.

CSCvc52133

3

Meeting Center

Fixed an issue where users would receive an IPv6 warning message.

CSCvc49139

3

Training Center

Fixed an issue where users could not select "Edit Email Options..." while schedulting a session, and Training Center would become unstable.

CSCvc38335

3

Site Administration

Fixed a punctuation error in email greetings.

CSCvc38271

3

MyWebEx

Fixed an issue where automatic personal conference number (PCN) account generation did not work for all WebEx sites.

CSCvc30189

4

URL API

Fixed an issue when scheduling in Productivity Tools where sessions types with "&" in the name causes error an error .

CSCvc29365

2

Meeting Center

Fixed an issue where network based recordings (NBR) would not play in Microsoft Internet Explorer 11 and edge mode for the WebEx site.

CSCvb98524

3

Site Administration

Fixed an error in the Recording Download Dashboard where reports would time out.

CSCvc51405

4

Training Center

Fixed an issue where attendees receive an email when a training session in a series is deleted, even if the host selects to send an email to no one.

CSCvc27808

3

My WebEx

Fixed an issue where opening the Trash in Microsoft Internet Explorer 10 caused a getattribute error.

CSCvc57387

3

Event Center

Fixed an issue where and Event Center Session would not save as a template if the option Turn Off Meeting email reminders (MC, TC and EX) is turned off.

CSCvc52460

3

All centers

Fixed an issue where video would freeze for 1 to 5 seconds approximately every 2-3 minutes.

CSCvc54353

2

Meeting Center

Fixed an issue when starting up a WebEx meeting where some garbled characters would be displayed on the screen.

CSCvc38288

3

All centers

Fixed an issue where video recordings streamed in MP4 would freeze.

CSCvc27274

3

Meeting Center

Fixed an issue where avatars were not always displaying in meetings.

CSCvc50366

2

Meeting Center (Mac)

Fixed an issue when screen sharing where TelePresence would display low-quality video.

CSCvc36124

3

Meeting Center, Event Center

Fixed an issue where the Call Using Computer button on the QuickStart Tab could be selected before the application was ready to call.

CSCvb87566

-

WebACD

Fixed an issue where the message "Cannot connect to site" was sporadically being displayed for single-sign-on (SSO) sites.

CSCvc80152

CSCvc50691

3

Meeting Center

Fixed an issue where the Meeting Center application would become unstable when a meeting that had polling disabled was ending.

Resolved Bugs for WebEx (WBS31.9)

  
                                                                       
 

Bug Number

  
 

Severity

  
 

Affected Product Area

  
 

Description

  
 

CSCux27654

  
 

3

  
 

Meeting Center

  
 

Fixed an issue where joining a meeting through the URL API does not properly pass the call-back instruction to the meeting application.

  
 

CSCvb92398

  
 

3

  
 

Meeting Center (Mac)

  
 

Fixed an issue where an error 7010 was displayed and the user could not join a meeting.

  
 

CSCvc07695

  
 

3

  
 

Meeting Center

  
 

Fixed an issue where meeting rejection email messages were displaying Chinese and Japanese names incorrectly.

  
 

CSCvb82313

  
 

3

  
 

Site Administration

  
 

Fixed an issue where there were inconsistent numbers between the Session Call Volume Report and the Session Detail records.

  
 

CSCvc17276

  
 

3

  
 

Event Center

  
 

Fixed an issue where extra spaces in an email domain in registration rules resulted in attendees remaining in Pending status.

  
 

CSCvc20927

  
 

3

  
 

Meeting Center

  
 

Fixed an issue where Call in and Call Back options were not displaying after joining a meeting.

  
 

CSCvc19483

  
 

3

  
 

Meeting Center

  
 

Fixed an issue where user would get a trackingID error when joining a meeting.

  
 

CSCvc24559

  
 

3

  
 

Meeting Center

  
 

Fixed an issue where meetings scheduled during Daylight Saving time (DST) that reached the Join Before Host time after DST ended would display a global error page.

  
 

CSCvc26946

  
 

3

  
 

Meeting Center

  
 

Fixed an issue where global call in number links wouldn't work.

  
 

CSCvc27194

  
 

3

  
 

Event Center

  
 

Fixed an issue where the Event Center Activity Report would time out.

  
 

CSCvc26438

  
 

3

  
 

Meeting Center

  
 

Fixed an issue where joining a meeting using a URL instead sent the user to the Meeting Info page with a disabled Join button.

  
 

CSCvc29066

  
 

3

  
 

Training Center

  
 

Fixed an issue where the presenter's name would not always appearing in the upcoming event.

  
 

CSCvb26888

  
 

4

  
 

Support Center

  
 

Fixed an issue where the value for the parameter meetingKey was not being properly transferred from Cisco WebEx Remote Access and Cisco WebEx Access Anywhere.

  
  

Resolved Bugs for WebEx (WBS31.8)

  
                                                                                           
 

Bug Number

  
 

Severity

  
 

Affected Product Area

  
 

Description

  

CSCvb51276

3

Productivity Tools

Fixed an issue where one user was unable to schedule a meeting on behalf of another user.

CSCvb53525

3

Training Center

Fixed an issue where the host type could not be changed after an alternate host joined the session.

CSCvb67373

3

Meeting Center

Fixed an issue where the value for Exclude password from email invitation? was No when reviewing the meeting, even if the value was set to Yes by the site administrator.

CSCvb21477

3

Event Center

Fixed an issue where meeting participants received an email message indicating they had not attended an Event Center event, even though they had attended the event.

CSCvb55314

2

Meeting Center

Fixed an issue in Windows 10 where Microsoft Notepad may stop responding when you are sharing a text file, and Adobe Acrobat Reader may stop responding when sharing a PDF.

CSCvb63894

3

Meeting Center

Fixed an issue in Mac OS where menu items for sharing the screen and audio options were disabled.

CSCvb67407

3

Meeting Center

Fixed an issue where WebEx recordings could not be converted to MP4 format.

CSCvb69093

2

SDK

Fixed an issue where the Network Based Recording player could not play older recordings with shared video files.

CSCvb65487

2

Meeting Center

Fixed an issue in Mac OS where the meeting stopped when analyzing a proxy auto-config (PAC) file.

CSCvb41698

1

Meeting Center

Fixed an issue in Mac OS where the meeting may have stopped responding when sharing the desktop.

CSCvb68693

3

Productivity Tools

Fixed an issue where a meeting invitation global link displayed "%ParticipantCode%" instead of the actual value.

CSCvb65924

3

Productivity Tools

Fixed an issue where sending a WebEx meeting invitation failed and remained in the Draft folder.

CSCvb59865

3

Productivity Tools

Fixed an issue where Productivity Tools would not show Personal Conference meeting details correctly.

CSCvb55366

3

Productivity Tools

Fixed an issue where users were unable to sign in to Productivity Tools due to the API value sessionTicket being truncated.

CSCvb39799

3

Productivity Tools

Fixed an issue where users could not open an individual occurrence within a meeting series.

CSCvb49923

3

Productivity Tools

Fixed an issue where problem reports were not being sent in Windows.

CSCvb25252

3

Productivity Tools

Fixed an issue where the Personal Conference meeting default call-in number was incorrect.

  

Resolved Bugs for WebEx (WBS31.7)

  
                                                        
 

Bug number

  
 

Severity

  
 

Affected Product Area

  
 

Description

  

CSCvb21118

3

Meeting Center

Fixed an issue where call-in numbers were not appearing in the meeting email invitation.

CSCvb11164

3

Meeting Center

Fixed an issue where meeting attendees could join a meeting after the host ended the meeting.

CSCvb25079

3

Meeting Center

Fixed an issue where users received an error when joining or starting meetings from node sites.

CSCvb26763

3

Event Center

Added a message to users trying to view an expired recording.

CSCvb26760

3

Event Center

Fixed an issue where users could not view a recording of an event with an event fee.

CSCvb30431

3

Meeting Center

Fixed an issue where the meeting host key was being transferred incorrectly to the application.

CSCvb36785

4

URL API

Fixed an issue with alternate host and meeting password errors when the host already joined a meeting.

CSCvb31886

3

Event Center

Fixed an issue where incorrectly-formatted contact information imported from a comma-separated values (CSV) file would not result in correct feedback and explanation of sample format.

CSCvb03472

3

Meeting Center

Fixed an issue where bullet point characters would change into dollar signs in Microsoft PowerPoint.

 

CSCvb45452

  
 

3

  
 

Training Center

  
 

Fixed an issue where the session ended when the meeting host pressed Enter while adding text.

  
  

Resolved Bugs for WebEx (WBS31.6)

                                                                                                                                                                                                                                                                          

Bug number

Severity

Affected Product Area

Description

CSCva70559

2

WebEx Audio

Fixed a problem where TelePresence users could not join or start Collaboration Meeting Rooms (CMR) Hybrid meetings after a customer upgraded to Cloud Connected Audio.

CSCva67252

3

Productivity Tools

Fixed an issue where Productivity Tools deleted a user's Personal Room meeting if the user switched between a regular meeting and Personal Room meeting for a meeting occurrence.

CSCva10364

3

Meeting Center

Fixed an issue in Meeting Center where E2E encrypted VoIP-only meetings could crash when attendees who joined from a computer and attendees who joined through the Windows Mobile App are in the same meeting.

CSCva57379

3

Productivity Tools

Fixed an issue where Productivity Tools causes Microsoft Outlook 2010 to stop responding when Outlook exits if the user disables the fast shutdown feature for Outlook.

CSCva56985

3

Meeting Center

Fixed an issue in Meeting Center where the "Invite and Remind" dialog did not display correctly on Windows 10 Surface devices.

CSCva55565

3

Meeting Center

Fixed an issue in Meeting Center where the active speaker was still being displayed in VoIP-only meetings, even if the "look who's talking" site administration option is disabled.

CSCva18698

3

Event Center

Fixed an issue in Event Center where minimizing the Host's Event window would cause Attendee's Event window to also get minimized.

CSCva44492

3

Video

Fixed an issue where video callback is unsuccessful when the configuration is wrong.

CSCva43716

3

Recording

Fixed an issue where recording playback crashes or reverts to the beginning of the recording in the Chrome browser.

CSCva29727

3

Productivity Tools

Fixed an issue where Mac Productivity Tools could not connect to the WebEx site if the user who is signed in to the Mac operating system is different from the user who opened Outlook.

CSCva32098

3

Support Center

Fixed an issue that prevented site administrators from saving WebACD preference settings for selected agents.

CSCva07007

3

Productivity Tools

Fixed an issue in Productivity Tools where the updated email invitation can't render HTML correctly after the host accept a new proposed time without opening the Outlook appointment.

CSCva09189

2

Productivity Tools

Fixed an issue in the Mac version of Productivity Tools where the TelePresence room is removed from the email invitation body if the meeting has been edited using the Mac version of Productivity Tools.

CSCva07057

3

All Centers

Fixed an issue where the KiTTY portable application could not be shared.

CSCuz79551

3

Event Center

Fixed an issue where sharing a PDF file using Event Center on the Mac would show a white bar at the bottom of the image.

CSCuy78359

3

Productivity Tools

Fixed an issue where Productivity Tools is unable to update the meeting if the Daylight Saving Time rule of the appointment time zone is different from the time zone the user set on the WebEx site.

CSCuz30136

1

Recording

Fixed an issue where audio cannot be recorded in TSP site.

CSCuz26129

2

WebEx Audio

Fixed an issue where other participants could not hear a public switched telephone network (PSTN) or Cloud Connected Audio (CCA) user.

CSCuz24070

3

All Centers

Fixed an issue where the WebEx Meeting Manager could not be installed due to installation of the Teradata.net provider.

CSCuy93960

3

Training Center

Fixed a provisioning issue with Training Center that caused a Hands On Lab configuration error upon startup.

CSCuy92390

3

Recording

Fixed an issue where some meeting recording files in WebEx Advanced Recording Format Files (ARF) are shown to be corrupted in the WebEx Network Recording Player.

CSCva87687

3

Recording

Fixed an issue where a WebEx Recording Format (WRF) recording does not play back audio.

CSCuy44137

3

Support Center

Fixed an issue with Support Center where transferring large data files caused a system error.

CSCva58959

3

Recording

Fixed an issue for WRF recording playback on Mac OS 10.11.

CSCva68666

3

Meeting Center

Fixed an issue where the recording URL is not working when the site has a site-wide disclaimer enabled.

CSCuz83788

3

Meeting Center

Fixed an issue in Windows 10 where the screen freezes when screen sharing function is activated.

CSCva85515

3

Event Center

Fixed an issue with Event Center where the addition of custom questions could cause an error with the registration form.

CSCva85156

3

Event Center

Fixed an issue with a meeting that cannot be started on Mac when the public switched telephone network (PSTN) is disabled.

CSCva43164

3

Meeting Center

Addressed an issue with displaying Japanese character first name and last names incorrectly in the meeting email invitation template.

CSCva66955

3

Meeting Center

Fixed an issue where the “More” button does not work in the Meeting Center recording list in Internet Explorer 8.

CSCva61571

3

Recording

Fixed an issue where the WebEx Network Recording Player does not work sometimes in a lockdown version.

CSCva63663

3

Training Center

Fixed an issue with Training Center where the active speaker was still shown after being disabled globally for a site.

CSCva63605

3

Event Center

Fixed an issue with Event Center where the active speaker was still shown after being disabled globally for a site.

CSCva45637

3

WebEx Administration

Added a warning message for the site administration option Deactivate account after [N] days of inactivity when a user enters invalid values.

CSCva49897

3

Meeting Center

Addressed an issue with displaying the user's site after they've been enabled for Personal Rooms by the site administrator.

CSCva34558

3

Event Center

Fixed an issue with Event Center where Registration report would show an attendee as attended when actually the log on process had failed.

CSCva54305

3

Meeting Center

Addressed an issue with being unable to create a mapped Spark room for a follow-up discussion, after the meeting ends.

CSCva57004

3

Meeting Center

Addressed an issue with being unable to access the user's profile link from the full-screen Personal Room view.

CSCva55584

3

Meeting Center

Addressed an issue with a new host being unable to access the Productivity Tools or Personal Room setup wizard after their new account is created.

CSCva19645

3

Productivity Tools

Fixed an issue where Microsoft Outlook will generate incorrect HTML code in an email invitation for a WebEx meeting with video (formerly called a CMR Cloud meeting) from Productivity Tools.

CSCva10458

3

Meeting Center

Fixed an issue in Meeting Center where a call-in user's name does not display correctly in the meeting.

CSCva04705

3

WebEx Administration

Updated help document on “PhoneCntry,” “CellCntry,” “AP1Cntry,” and “AP2Cntry,” and specified that the value of those items can contain an underscore (_) character.

CSCva08905

3

Meeting Center

Fixed an issue where the meeting application stops responding when users use the Call Me feature.

CSCva10077

3

Meeting Center

Fixed an issue in in a WebEx and TelePresence (CMR Hybrid) meeting where, if the WebEx application stopped responding when the first joined the meeting, video could not be started for the remainder of the meeting.

CSCva29297

3

Productivity Tools

Fixed an issue where Windows Productivity Tools displays the incorrect version number after a mass deployment upgrade from WBS30 to WBS31.6.

CSCva35967

1

Productivity Tools

Fixed an issue where the Mac version of Productivity Tools could not work with the 64-bit version of Microsoft Outlook.

CSCva37415

3

Meeting Center

Fixed an issue in Meeting Center where the active speaker was still being displayed in VoIP-only meetings, even if the "look who's talking" site administration option is disabled.

CSCva39151

3

Meeting Center

Addressed an issue where users are not directed to the Personal Room page that they were trying to join after signing in to the site. Instead, they are taken to their own Personal Room page.

CSCva47519

3

Support Center

Fixed an issue with Support Center where the help link did not point to the correct location.

CSCva49364

3

Meeting Center

Addressed an issue with certain alternate hosts not being able to start the meeting, in the case of meetings with many alternate hosts.

CSCva49368

3

Meeting Center

Addressed an issue where users who are signed out are prevented from joining a Personal Room as an attendee, if the host of that Personal Room had previously signed in to the Personal Room from the same browser.

 

CSCuv42317

  
 

3

  
 

Productivity Tools

  
 

Fixed an issue when using Productivity Tools and EMC SourceOne where Outlook would freeze when trying to access archived email.

  

Resolved Bugs for WebEx (WBS31.5.20)

                                                                                                                                                                                                                                                                                    

Bug Number

Severity

Affected Product Area

Description

CSCva06806

3

URL API

Fixed an issue where, if the primary and backup numbers were the same, the number would be displayed twice.

CSCva04705

3

WebEx Administration

Updated the Site Administration help document on “PhoneCntry,” “CellCntry,” “AP1Cntry,” and “AP2Cntry”, and specified the value of those items can contain an underscore “_.”

CSCuz98668

2

Training Center

Fixed an issue with Training Center where the recording description was accessible by an unauthorized user.

CSCva47519

3

Support Center

Fixed an issue with Support Center where the help link did not point to the correct location.

CSCuy93960

3

Training Center

Fixed a provisioning issue with Training Center that caused a Hands On Lab configuration error upon startup.

CSCva32098

3

WebEx Administration

Fixed an issue where site administrators could not set WebACD preferences for some agents.

CSCva49364

3

Meeting Center

Fixed an issue with certain alternate hosts being unable to start the meeting, for meetings with many alternate hosts.

CSCva10458

3

Meeting Center

Addressed an issue with incorrectly displaying a participant in the meeting, after the option to require signing in is enabled while scheduling.

CSCva34558

3

My WebEx

Addressed a discrepancy in reporting where confirmed attendees appear in the registration report but do not appear in the attendance report.

CSCva41330

3

WebEx Administration

Fixed a bug where the exported comma-separated values (CSV) file for a session query cannot work when the user’s language is set to Japanese.

CSCva58967

2

Meeting Center

Addressed an Internet Explorer 11 issue where, after a WebEx meeting starts, a secondary window does not close and the browser does not redirect to the landing page.

CSCva43164

3

Meeting Center

Addressed an issue with displaying Japanese character first name and last names incorrectly in the meeting email invitation template.

CSCva54305

3

Meeting Center

Addressed an issue with being unable to create a mapped Cisco Spark room for follow-up discussion after the meeting ends.

CSCva66955

3

Meeting Center

Addressed an issue with a broken "More" button, when selecting a recording using Internet Explorer 8.

CSCva58959

3

Recording

Fixed an issue for WebEx Recording Format File (WRF) recording playback on Mac OS 10.11.

CSCva72755

3

Meeting Center, Recording

Addressed an issue where a recording cannot be played after recovering from Trash.

CSCva19430

3

Meeting Center

Addressed an issue with incorrectly displaying the Add to Calendar option in email invitation templates when that option has been disabled by the site administrator.

CSCva49897

3

Meeting Center

Addressed an issue with displaying the user's Personal Room page as the home page after they've been enabled for Personal Rooms by the site administrator.

CSCva57004

3

Meeting Center

Addressed an issue with being unable to access the user's profile link from the full-screen Personal Room view.

CSCva55584

3

Meeting Center

Addressed an issue with a new host being unable to access the Productivity Tools or Personal Room setup wizard after their new account is created.

CSCva49368

3

Meeting Center

Addressed an issue where users who are signed out are prevented from joining a Personal Room as an attendee, if the host of that Personal Room had previously signed in to the Personal Room from the same browser.

CSCva39151

3

Meeting Center

Addressed an issue where users are not directed to the Personal Room page that they were trying to join after signing in to the site. Instead, they are taken to their own Personal Room page.

CSCva49998

3

URL API

Fixed an issue where Productivity Tools meeting invitations would not support %MeetingNumberNS%.

CSCva76928

3

Meeting Center, Training Center, and Event Center

Web page is updated to display WebEx recording Trash bin in Meeting Center, Event Center and Training Center Recording list.

CSCva25301

3

My WebEx

Fixed an issue with being unable to use Meet Now from the Cisco Jabber application to start a WebEx meeting.

CSCva68666

3

Meeting Center, Recording

Addressed an issue with the recording URL becoming invalid after it had been pasted into a Word document.

CSCva83155

3

Meeting Center

Added localization support to for the help page for joining a meeting, which is linked to from meeting invitation email templates.

CSCva85515

3

Event Center

Fixed an issue with Event Center where adding a custom question to the registration form would generate a system error.

CSCva10077

3

Meeting Center

Fixed an issue in in a WebEx and TelePresence (CMR Hybrid) meeting where, if the WebEx application stopped responding when the first joined the meeting, video could not be started for the remainder of the meeting.

CSCva33344

3

Recording

Fixed an issue where the laser pointer annotation tool was not being properly captured in the recording.

CSCva37415

3

Meeting Center

Fixed an issue in Meeting Center where the active speaker was still being displayed in VoIP-only meetings, even if the "look who's talking" site administration option is disabled.

CSCva10077

3

Meeting Center

Fixed an issue in in a WebEx and TelePresence (CMR Hybrid) meeting where, if the WebEx application stopped responding when the first joined the meeting, video could not be started for the remainder of the meeting.

CSCva37415

3

Meeting Center

Fixed an issue in Meeting Center where the active speaker was still being displayed in VoIP-only meetings, even if the "look who's talking" site administration option is disabled.

CSCva55406

3

Meeting Center

Fixed an issue where the atwbxui15.dll file would be installed twice.

CSCva43435

3

Meeting Center

Fixed an issue when using Call Using Computer where the device name would not display correctly in the Audio Connection dialog.

CSCva59989

3

Meeting Center

Fixed an issue where no confirmation message is shown when a user tries to share content from a video system connected to the same computer where the user has joined the WebEx meeting.

CSCva53201

2

All Centers

Fixed an issue in Windows 10 where sharing the Notepad application in a meeting would result in the Notepad application freezing.

CSCva18698

3

Event Center

Fixed an issue in Event Center where minimizing the host's Event window would cause the attendee's Event window to also be minimized.

CSCuz83788

3

All Centers

Fixed an issue in 64-bit Windows 10 where, in some cases, screen sharing would freeze when an external camera is enabled.

CSCva07057

3

Meeting Center

Fixed an issue in Meeting Center where the KiTTY application window could not be shared through application sharing.

CSCva57334

3

WebEx Administration

Fixed a formatting issue in the Web Tracer tool log files when the operating system language is set to "French."

CSCva63663

3

Training Center

Fixed an issue with Training Center where theactive speaker was still shown after being disabled globally for a site.

CSCva85156

3

Meeting Center, Recording

Fixed an issue in Meeting Center where in some cases, Mac users were unable to start recording.

CSCva79591

3

Meeting Center and Event Center

Fixed an issue in 64-bit Windows 10 to ensure the proper .exe files are deleted when running the uninstaller.

CSCva85114

3

All Centers

Fixed an issue in Windows10 where some pages may not display correctly when sharing a PDF.

CSCva08905

3

Meeting Center

Fixed an issue where the Meeting Center application stops responding when the user chooses the Call Me audio option.

CSCva36015

2

All Centers

Fixed an issue where MacBook Air computers cannot send or receive video at 720p resolution.

CSCva10559

1

All Centers

Fixed an issue where no video can be seen on a computer with Diamond One-Touch Video Capture VC500 device.

CSCva29719

2

Training Center

Fixed an issue with Training Center where the Mac operating system stops responding when the automatic breakout session assignment is set, and a presenter is sharing a file.

CSCva77415

2

All Centers

Fixed an issue where, under certain conditions, participants could not see another participant's video whose video was locked by the host.

CSCva43002

2

Cloud Collaboration Management

Fixed an issue where the SiteID property was not included in the response for new sites.

CSCva58832

2

Cloud Collaboration Management

Fixed an issue with shallow validation where the isValid property was returned correctly, but the wrong error code, causing some applications to fail.

CSCva87133

3

Support Center

Fixed an issue where the Customer Service Representative (CSR) report would not be generated.

CSCva99409

3

Meeting Center

Fixed an issue where, if the host has not yet joined the meeting and the first attendee becomes the host, then the first attendee leaves the meeting, the meeting becomes inactive.

Resolved Bugs for WebEx (WBS31.5)

                                                                                                                         
Bug NumberSeverity

Affected Product Area

Description

CSCuz95956

3

Event Center

Fixed an issue in Event Center where the HTML align="top" attribute was not being accepted in the Description field.

CSCuz98955

3

Event Center

Fixed an issue in Event Center where the font size used for the Description field did not match the other fields on the page.

CSCuz97683, CSCuz88162, CSCuz97693

3

Event Center

Fixed an issue in Event Center where individual polling results could not be saved.

CSCuz90077

3

Support Center

Fixed an issue in Support Center where disabling the “Enforce recording automatically when meeting starts” option in Site Admin caused the “allow overage” option to be inaccessible.

CSCuz86939

3

Site Administration

Fixed an issue where the administration usage report could not identify internal and external users.

CSCuz93821

3

All Centers

Addressed an issue where users were prevented from viewing preliminary reports from My WebEx.

CSCuy5973

2

All Centers

Addressed an issue where Microsoft Internet Explorer 11 browsers were unable to access Personal Room pages.

CSCuz88062

3

URL API

Addressed an issue with first time mobile users not being directed to app stores to download WebEx, when cross-launching from their mobile calendar invites.

CSCuz71729

3

URL API

Fixed an issue where a host could not start an Event Center meeting from email if it was scheduled in Productivity Tools.

CSCva06688

3

URL API

Fixed an issue where Productivity Tools for Mac could not sign in if the user or the meeting information contained special characters.

CSCuz97711

3

Site Administration

Updated the confusing strings for service requests and new signup requests in the Site Administration home page.

CSCuy59813

3

Meeting Center

Addressed an issue with Internet Explorer 11 on Windows 10 where the user was prompted to download an application instead of joining meetings.

CSCva06629

2

Meeting Center

Added visual instructions in the Join Meeting screen for Firefox 47 and later browsers, informing users to allow ActiveTouch General Container to be run in order to join their WebEx meeting

CSCva19343

3

Site Administration

Fixed an issue where site administrators could not reassign or delete recordings when editing user pages.

CSCuz75441

3

Training Center

Fixed an issue in Training Center where “Mute on entry” was not working properly for VoIP Only sessions

CSCuz83890

2

Meeting Center

Fixed an issue in Meeting Center where, in some cases, a DLL file could cause the client to crash.

CSCuz93003

6

Training Center

Fixed an issue in Training Center where audio could not be heard by all attendees in “VoIP Only” practice sessions.

CSCva18277

4

Meeting Center

Fixed an issue where, in some cases, the arrows to scroll between participant video thumbnails did not display properly.

CSCva29145

3

Meeting Center (Mac)

Fixed an issue where the Meeting Center application would freeze in Mac OS 10.7.5.

CSCva08236

3

Meeting Center

Fixed an issue where registration links that were copied from email messages to Microsoft Word did not open the registration page, but instead redirected to a page asking for the user to enter the meeting number.

CSCva21304

3

Meeting Center

Fixed an issue in Meeting Center where, in some cases, individual polling results do not display correctly to the host.

CSCva58967

2

Meeting Center

Fixed an issue in Microsoft Internet Explorer 11 where the secondary loading screen stopped at 99% and the browser would not redirect to the landing page.

CSCuz45483

3

All Centers

Fixed an issue in the WebEx Recording Editor where exporting to WMV format resulted in an error message.

Resolved Bugs for WebEx (WBS31.4)

                                                                                                          

Bug Number

Severity

Affected Product Area

Description

CSCuz46093

2

Support Center

Fixed an issue with Support Center where the pre-session join page would display an "Invalid Session number" error even though a valid session number was entered.

CSCuz37244

3

Meeting Center, Training Center, Event Center

Fixed an issue in the My WebEx > Preferences page under “Scheduling Options,” where the host could not fill in an email address with capital letters in the scheduling permission field.

CSCuw35518

6

Meeting Center

Fixed an issue where Personal Room settings are incorrectly changed when the site administrator makes unrelated configuration changes.

CSCuz51523

3

Meeting Center

Added pagination to the Browse Meetings page to prevent the retrieval and display of a large number of meetings to the user.

CSCuz51035

2

Training Center

Fixed an issue in Training Center where promotion codes newer than the recording creation date were being rejected.

CSCuz33894

3

Productivity Tools

Fixed an issue where meeting series exceptions that were edited in Productivity Tools for Windows could not be edited or deleted in Productivity Tools for the Mac.

CSCuz41162

3

Productivity Tools

Fixed an issue in Productivity Tools for Windows where users could not edit a Microsoft Outlook meeting occurrence with only TelePresence room invitees.

CSCuz34010

3

Productivity Tools

Fixed an issue where Productivity Tools for the Mac showed inconsistent product version numbers in the About dialog and in file information.

CSCuz53295

3

Productivity Tools

Fixed an issue where Productivity Tools for the Mac wouldn't allow deleting Collaboration Meeting Rooms (CMR) Hybrid meeting when the Cisco TelePresence Management Suite (Cisco TMS) service URL in site administration ended with a slash "/".

CSCuz53490

3

Productivity Tools

Fixed an issue where users could not use Windows Productivity Tools for Windows to schedule a meeting on behalf of another host when one Microsoft Exchange account had multiple email addresses.

CSCuz53729, CSCuz65839

3

Productivity Tools

Fixed an issue where Productivity Tools wouldn't allow deleting a Collaboration Meeting Rooms (CMR) Hybrid meeting when the meeting had passed the start time.

CSCuz69518

3

Event Center

Fixed an issue with Event Center that prevented the purchase of a program that contained more than 20 live events or 20 recordings.

CSCuz71248

3

Meeting Center

Addressed an issue in a recurring meeting series where cancelling the meeting prior to an exception meeting prevents the exception meeting from being able to be started by the host.

CSCuz53635

3

Meeting Center

Fixed an issue where an incorrect country flag was displayed in the "All global call-in numbers" dialog when a Canadian number was in the default Toll and Toll free numbers.

 CSCuz69641

3

Event Center

Fixed an issue where TSP audio sites could only support English language in the Event Center application.

CSCuz71844

3

Event Center

Fixed an Event Center issue where the Promotion Code field was not displayed on the payment page for recordings.

CSCuz50064

2

Meeting Center

Fixed an issue in the WebEx Whiteboard where using the text tool could cause WebEx to crash.

CSCuz55272

2

Meeting Center

Addressed an issue where an Android user sometimes disables the audio options of other participants, if the Android user joins a TSP meeting before the host.

CSCuz76048

3

Site Administration

Fixed a site administration issue where the site information page could not display the page and application versions with a consistent version format.

CSCuz80455

2

WebEx Player

Fixed an issue that was causing the Cisco WebEx Player to crash when playing WebEx Recording Format Files (WRF).

Resolved Bugs for WebEx (WBS31.3)

                                                                                                                                   

Bug number

Severity

Affected Product Area

Description

CSCuy97210

3

Site Administration

Fixed an issue where site administrators couldn’t perform the user import and export at the backup site when the “support GSB do import/export” user option was disabled for the site, and showed the message to customers for notification.

CSCuz01830, CSCuz02900

6

Meeting Center

Fixed an issue that caused confusion about the partial recording playback feature by adding a recording description in the Edit Recorded Meeting page to clarify that specifying start and end time will impact both playback and downloaded recordings.

CSCuy96360

3

Site Administration

Fixed an issue where customers couldn’t have their Enterprise Edition named host license limit decreased by filing a customer support ticket even though the site administrator had already deactivated some of the hosts on the site.

CSCuz07967

3

Site Administration

Fixed an issue in site administration where some settings had different values for the Page and User Export CSV files.

CSCuy89199

3

Meeting Center

For sites using telephony service provider (TSP) integrated audio, the country Nigeria can now be selected as the country or region of the dial-in phone number for a TSP audio account.

CSCuy58110

3

Meeting Center

Fixed an issue where, in some cases, meeting participants' names would display as “anonymous.”

CSCuz05180

3

Meeting Center

Fixed an issue where the Host menu, Note, and Closed Caption menus, could not be seen after passing the host role back and forth.

CSCuy99245

3

Meeting Center

Fixed an issue with the "Generate Problem Report" feature on Mac, where, in some cases, the problem report could not be saved.

CSCuz09930

3

Meeting Center

Fixed an issue where an incorrect avatar was shown on a video system where the participant name contained non-ASCII characters.

CSCuy97252

3

Meeting Center

Fixed an issue in Meeting Center where, in some cases, the meeting would not start when joining through the Temporary File Solution.

CSCuz12264

2

Meeting Center

Fixed a minor display issue with avatars in the Mac version of the WebEx meeting application.

CSCuz09925

3

Meeting Center

Fixed an avatar display issue between TelePresence and Mac in Meeting Center.

CSCuz11063

3

Meeting Center

Fixed an issue during screen sharing where attendees were unable to see the presenter’s mouse after reclaiming control.

CSCuz16479

3

Meeting Center

Fixed an issue in the WebEx meeting application where sharing a media file may result in the audio and video being out of sync for attendees.

CSCuz09982

3

Productivity Tools

Fixed an issue in Productivity Tools where a WebEx meeting is added automatically when organizers only wanted to schedule a Lync meeting.

CSCuz01900

3

Productivity Tools

Fixed an issue in Productivity Tools where an extra dash was displayed in the call-in toll-free number when scheduling a Collaboration Meeting Rooms (CMR) Hybrid meeting with TSP audio.

CSCuz10195

3

Productivity Tools

Fixed an issue in Productivity Tools where the option text Allow external attendees overlapped with other options under the "Meet Now" Settings tab of the WebEx Settings dialog box.

CSCuz10189

3

Productivity Tools

Fixed an issue in Productivity Tools where the "Password" label overlapped with its field under "Meet Now" Settings tab of the WebEx Settings dialog box.

CSCuy70923

3

Productivity Tools

Fixed an issue in Productivity Tools where the meeting application downloaded when starting the meeting from Productivity Tools, even if the meeting application was already installed.

CSCuz14329

3

Productivity Tools

Fixed an issue in the Mac version Productivity Tools where a meeting series could not be edited if one of its past exceptions ended and was deleted.

CSCuz14421

3

Productivity Tools

Fixed an issue in the Windows version of Productivity Tools where the version number was inconsistent between the About dialog box and the Microsoft Windows program list.

CSCuz01886

3

Productivity Tools

Fixed an issue in Windows Productivity Tools where the Remember me option doesn't work for some users.

CSCuz16038

3

Productivity Tools

Fixed an issue for meeting series' only where meeting series’ that were scheduled using the Mac version of Productivity Tools, but one of the exceptions was created using the Windows version of Productivity Tools, could not be edited or deleted by the Mac version of Productivity Tools anymore.

CSCuy86940

3

Productivity Tools

Blocked the Mac version of Productivity Tools from editing Personal Room meetings that were scheduled using the Windows version of Productivity Tools, because Personal Room meetings are not supported in Mac version of Productivity Tools for this version.

CSCuy43861

4

Event Center

Fixed a spelling mistake of the word "Registration" in the Event Center page.

Resolved Bugs for WebEx (WBS31.2)

                                                                                                                                   

Bug number

Severity

Affected Product Area

Description

CSCuy45417

3

Site Administration

Fixed an issue where the email notification for a user to change the host PIN length was still sent to a user who was given the CMR Cloud privilege and then had it removed.

CSCux05854

3

Meeting Center

Added logic to automatically end the meeting when the host's scheduled meeting time has ended and the host did not join the meeting

CSCux05861

3

Meeting Center

Added logic to require the host's presence for users to join the meeting if they reenter into a meeting that was previously ended by the host.

CSCuy44232

3

Event Center

Fixed an issue where Event Center did not display the HTML <img> code that was embedded in the description field for a scheduled event.

CSCuy36106

3

Meeting Center

Added clear messaging explaining to users why they are required to reset or set their audio PIN in their preferences after log in.

CSCuy44130

3

Training Center

Fixed an issue where Training Center would still show the Other Teleconference Service audio option in cases where it was not provisioned or enabled.

CSCuy48342

3

Training Center

Fixed an issue where Training Center allowed users to register for a training session that had already ended.

CSCuy52852

3

Meeting Center

Fixed an issue causing high CPU usage on Mac OS X Yosemite during screen sharing and application sharing.

CSCuy63652

3

Meeting Center

Fixed an issue on the Mac where a meeting would load to 1% then quit, due to an invalid .ini file.

CSCuy60621

3

Meeting Center

Fixed an issue where a user may get a brief view of the Personal Room meeting before entering the lobby.

CSCuy31417

3

Support Center

Fixed an issue in WebACD where users would intermittently receive an error when trying to join multiple proxy sessions.

CSCuy11531

3

Productivity Tools

Fixed an issue where an error message displayed in the Microsoft Windows10 Event viewer when the Productivity Tools service process ended abnormally.

CSCux49709

3

Productivity Tools

Fixed an issue where the meeting series time would not be displayed correctly on the WebEx site when scheduling through Microsoft Outlook (the Outlook mail application time zone differed from the time zone on the WebEx site).

CSCuy52914

3

Productivity Tools

Fixed an issue where scheduling a CMR Hybrid meeting with TelePresence rooms (without WebEx) and then changing settings would remove TelePresence rooms.

CSCuy56725

3

Productivity Tools

Fixed an issue with updating occurrences of a meeting series in Outlook.

CSCuy50949

3

Productivity Tools

Fixed an issue for CMR Hybrid meetings that happened when editing occurrences of meetings with Microsoft Outlook Exchange cache disabled.

CSCuy66069

3

Productivity Tools

Fixed an issue with WebEx not responding when users tried to schedule WebEx meetings with the Windows version of Productivity Tools that was mass deployed using Microsoft Systems Management Server (SMS).

CSCuy84999 

4

Site Administration

Resolved an email template issue where one variable was incorrectly translated into German.

CSCuy94980

2

URL API

The regression for BackURL argument support with HTTP Get requests is now fixed.

CSCuy90778

3

Meeting Center

Addressed an issue with restricting Personal Room attendee capacity to 25 instead of 1000, for certain sites.

CSCuy95292

3

Training Center

Fixed an issue with Training Center related to correct posting of PayPal funds.

CSCuy97907 

3

Event Center

Fixed an issue with Event Center related to API scheduled events with very long passwords.

CSCuy99659

3

Site Administration

Resolved a site admin issue for the sites that have disabled Re-assign NBR recording. The site admin should not has the ability to do the NBR recording re-assignment for these sites.

CSCuy99660 

3

Meeting Center

Fixed an issue with attendees getting a join meeting error when attempting to click a Join link.

CSCuz10043

2

Event Center

Fixed an issue with Event Center and displaying of the Programs detail page.

Resolved Bugs for WebEx (WBS31.1)

                                                                       
Identifier Severity Affected Area Description

CSCux76957

3

Productivity Tools

Fixed an issue for Collaboration Meeting Rooms (CMR) Hybrid meetings scheduled with WebEx Productivity Tools where a user’s email address was mistaken for a Cisco TelePresence system, resulting in scheduling errors.

CSCux72290

3

Meeting Center

Resolved an issue where a user is not able to join a meeting when Windows proxy is set to Auto.

CSCux71288

3

Site Administration

Fixed an issue where CMR Cloud entitlement would not be accurately displayed in WebEx site administration options for a host's account.

CSCux49709

3

Productivity Tools

Resolved an issue where a recurring meeting scheduled with Productivity Tools was sometimes displaying an incorrect date and time in the WebEx site meeting list.

CSCux45060

3

Productivity Tools

Fixed an issue with Mac Productivity Tools where TelePresence room display does not match the Cisco TelePresence Management Suite (TMS) system display.

CSCux14203

2

Meeting Center

Fixed an issue where users in a CMR Cloud meeting experience freezing video or mosaic video artifacts.

CSCux05819

3

Meeting Center

Fixed an issue where participants using video conferencing systems see the last video-enabled WebEx user's video instead of the current audio-only user's silhouette.

CSCuw80533

2

Meeting Center

Fixed an issue where users would see a low-bandwidth error in CMR Cloud meetings that were started from a video conferencing system.

CSCuw29737

3

Meeting Center

Fixed an issue where a user whose profile names contain nonalphabetic characters is unable to join a meeting with a temporary application.

CSCuv62624

3

Meeting Center

Fixed an issue where audio is missing in a CMR Hybrid meeting recording.

CSCuy00213

3

Productivity Tools

Fixed an issue with Productivity Tools not responding after a network certification error was detected when updating to a later version of Productivity Tools.

CSCux77950

3

Productivity Tools

Fixed a Productivity Tools issue where scheduling an Event Center meeting did not follow the French event invitation template.

CSCux86148

3

Productivity Tools

Fixed a Productivity Tools issue where a Cloud Collaboration Management portal string was not applied to the Personal Room "meeting in progress" email template.

 

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