Add Multiple Cisco Spark Users with the CSV Template

Document created by Cisco Documentation Team on Apr 22, 2016Last modified by Cisco Documentation Team on Jul 28, 2017
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Use the comma-separated value (CSV) template to add up to 1100 users to an organization. You can also assign Cisco Spark services at the same time, on behalf of your customer.

Before You Begin


If your organization uses directory synchronization, then you can only use the CSV template to edit the Cisco Spark services assigned to users.


1    From the customer view in, go to Users then select Manage Users.
2    Click Export and import users with a CSV template, and then click Next.
3    Choose Export, and open the CSV file that was downloaded.
4    In the template, enter information for up to 1100 users.  

The user's email address is the only required field in the template, but fill in as many fields as you can. To assign a service type TRUE in that service’s column, and to exclude a service type FALSE.

5    Save the file.
6    Go back to the window that has the Manage Users wizard open, and then drag and drop the updated CSV file into Import.