User Guide for Cisco WebEx Meetings for Android Devices

Document created by Cisco Documentation Team on Apr 28, 2016Last modified by Brian Porter on Aug 22, 2017
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User Guide for Cisco WebEx Meetings for Android Devices

Install WebEx Meetings

To host and attend WebEx meetings and Training  Center sessions from your Android device, you must first download and install the Cisco  WebEx Meetings app.

To download the application:

  1.  

    Go to one of the following locations.

      

      

    Or scan the following code:

      

      

  2.  

    On Google Play Store and Amazon, search for Cisco WebEx Meetings.

      

  3.  

    Follow the on-screen instructions to download and install the application.

      

  4.  

    Optionally, locate the Cisco WebEx Meetings widget and position it on your Home  page. While you are signed in to WebEx Meetings, the widget lists Today’s  Meetings.

      

  •  

    The first time you launch the application you will have to accept the Terms and  Conditions.

      

  •  

    When an updated version of the Cisco WebEx Meetings application is available, you  may be prompted to update to the latest version when you sign in.

      

View Your Upcoming Meetings

If you have an account on your WebEx site, you can sign in and view your upcoming meetings and training sessions on your Android device. The first time you access the WebEx Meetings application, you will be prompted to log in using your site credentials.

  1. From the application or the widget on your home page, tap Sign in.

     

  2. Enter the email address associated with your WebEx account, then tap Next.

     

  3. Enter your password, and then tap Sign in.

     

  • If your email address is associated with more than one WebEx site, you will be presented with a list of sites. Tap the site you want to log in to.

     

  • If your WebEx site has Single Sign-On enabled, your organization's login web page will open. When you enter and submit your credentials, the web page will close and you will be logged into the WebEx site automatically.

     

 
         

Calendar

Description

The My Meetings pane lists meetings on your calendar for the next six weeks.

  
Note        

In order to see all of your upcoming WebEx meetings in the My Meetings pane, we recommend that the calendar in your mobile device be configured to synchronize with your organization's mail server (for example, Microsoft Exchange Server). Please contact your company’s IT administrator for instructions on how to do this.

  

The WebEx Meetings widget lists today’s upcoming meetings.


Note


Only Meeting Center meetings in your calendar appear in your My Meetings list. Event Center meetings and Training Center meetings do not appear in the list.


Join a Meeting

You can join a WebEx meeting from your Android device in any of the following ways.

When signed in to your WebEx account:

  • Tap the meeting in the My Meetings pane, then tap Join.

     

OR

  1. Move to the Welcome screen.

     

  2. Tap Join meeting. The Join Meeting dialog appears.

     

  3. Type the meeting number, Personal Room URL, or meeting host's username.

     

  4. Tap Join.

     

From the meeting invitation email:

  • Open the invitation email and follow the instructions.

     


Note


When you join a meeting that is being held in the host's Personal Room, you will wait in the lobby until the host manually admits you. When the host enters the room or admits you, you are prompted to join the audio conference.


Connect to the Audio Conference

You can connect to the meeting’s audio conference by receiving a call, or by using VoIP through the Internet. When you join an audio conference that has been scheduled to use WebEx Audio or VoIP only, wide-band audio is used.


Note


If a participant who does not have wide-band audio joins a meeting where wide-band audio is in use, audio for all participants is downgraded. No warning message is given before the downgrade.


To connect to the audio conference

Tap the Audio connection icon, then tap one of the following:

  •  

    Call me - Receive a call from WebEx to connect to the meeting. If you have not previously entered a phone number, you are prompted for the number.

      

  •  

    Call in - View toll-free and toll numbers you can select to call the meeting from your device. Select Global call-in numbers to view a list of call-in numbers from other regions.

      

  •  

    Call over Internet - If your WebEx site audio is provided by a third-party Teleconference Service Provider (TSP), and TSP Hybrid audio is enabled, you can join the audio conference using your TSP’s VoIP client. If the TSP app is not already installed on your device, you are prompted to install it.

      


    Note


     

    If you are not connected by WiFi, this option uses your 3G or 4G data plan.

      
      

  •  

    Call my video system - Connect using a video device. You are prompted to enter the address of the video device.

      

Schedule a WebEx Meeting

If you have a host account, you can schedule a WebEx meeting using the mobile application.

To schedule a WebEx Meeting:

  1. Log in to your WebEx site.

     

  2. Navigate to the My meetings screen, then tap the blue Schedule Meeting button. The Schedule Meeting screen appears.

     

  3. Enter a meeting topic.

     

  4. Set a meeting password attendees will use to join the meeting.

     

  5. Enter an email address, then tap Add invitee. Tap Contacts to select invitees.

     

  6. Tap the date or time to change when the meeting starts.

     

  7. Tap the hours and minutes to set the meeting length.

     

  8. Tap Schedule.

     

    When scheduled, the meeting appears in the My Meetings pane. On the day it is scheduled to be held, the meeting will also appear in the WebEx Meetings widget.

     


Note


To add invitees after the meeting is scheduled, select the meeting in the My Meetings pane, then tap the Add Invitees icon in the upper right of the screen.


Start a Scheduled Meeting

As the host, you must start the meeting before attendees can join.

  • From the WebEx Meetings application, select the meeting in the My Meetings pane, then tap Start.

     


Note


 

Alternate hosts cannot start meetings from the mobile app.

  

Start an Instant Meeting

You can start an instant meeting using the Meet now option.

To start an instant Meeting:

  1. Log in to your WebEx site.

     

  2.  

    Tap the Schedule icon in the upper right of the screen, then tap Meet now. The meeting starts.
    OR
    Tap the Meet now icon on the WebEx Meetings widget.

      

     


Note


When Use Personal Room for all my instant meetings is selected in the preferences for Meet Now on your WebEx site, the Meet now menu item changes to Enter Personal Room.


Manage a Personal Room Meeting

Participants cannot enter your Personal Room when you are not there. And, once you have entered your personal room, you control access.

To lock your Personal Room:

  1. Tap the More icon in the upper right corner of the screen.

     

  2. Tap Lock room.

    • To unlock the room, tap the More icon, then tap Unlock Room.

       

When you have locked your Personal Room and a participant enters the lobby, a notification message is displayed and a red indicator appears above the Participants icon.

  • Tap the Participants icon to see the names of participants waiting in your Personal Room's lobby.

     

  •  

    Tap the name(s) of the participant(s) you want to admit, then tap Admit to allow the participant(s) to enter your Personal Room and join the meeting.
    OR
    Tap a participant's name, then tap Remove to remove the participant from the list and prevent them from entering your Personal Room or joining the meeting.

      

In-Meeting Interactions

While your meeting is in progress, you can speak and chat with participants, view presentations shared by participants, and share your video or screen.

To control your audio:

You can set your preferences so that your device automatically mutes for every meeting you join from that device: from the Settings page, select Automatic Mute.

In meetings, control your audio as follows:

  •  

    Tap the Audio icon to Mute or Unmute yourself.

      

  •  

    Tap the Audio connection icon, then tap Leave Audio Conference to leave the audio portion of your meeting. You can rejoin the audio at any time.

      

To chat with all participants:

  1.  

    Tap the Participants icon.

      

  2.  

    Tap Chat with everyone.

      

  3.  

    Enter your message, then tap Send to all.

      

To chat with a selected participant:

  1.  

    Tap the participant’s name.

      

  2.  

    Tap Chat.

      

  3.  

    Enter your message, then tap Send.

      

When hosting a meeting from your Android device, you may want to assign the presenter role to another participant.

To make a participant the presenter:

  1.  

    Tap the Participants icon.

      

  2.  
     

    Drag and drop the Cisco WebEx ball to the new presenter. OR Tap the participant's name, then tap Make presenter.

      
      

Note


 

If the Anyone Can Share option is enabled for the meeting, participants who have joined from a laptop or desktop computer can share at any time. The current presenter is not notified before another presenter begins sharing. If you are hosting the meeting from your Android device, you cannot turn off Anyone Can Share.

  

To make a participant the host:

  1.  

    Tap the Participants icon.

      

  2.  

    Tap the participant’s name.

      

  3.  

    Tap Make Host.

      


Note


 

You cannot reclaim the host role from your Android device.

  

To share your screen:

  •  

    From the meeting page, tap the Share screen button.

      

  •  

    From other application screens, tap the WebEx icon, then tap Share screen.

      


Note


 

Screen sharing is available only for Android Lollipop (5.0) OS or later.

  

To stop sharing your screen:

  •  

    From the meeting page, tap the Stop sharing button.

      

  •  

    From other application screens, tap the WebEx icon, then tap Stop sharing.

      

To share video:

  1.  

    Tap the Video icon.

      

  2.  

    Tap Start My Video.

      

    While a meeting participant who is sharing video is speaking, their video is displayed in full screen.

      

To switch cameras:

Tap the Switch Camera icon in your video preview to switch your video sharing between the front and back cameras on your device.

To stop sharing video:

  1.  

    Tap the Video icon.

      

  2.  

    Tap Stop my video.

      

To start, pause, and restart a recording:

  •  

    After the meeting starts, tap the More icon in the upper right corner of the screen, then tap Record to start recording. The recording indicator appears.

      

  •  

    To pause recording, tap the More icon, then tap Pause.

      

  •  

    To restart the recording, tap the More icon, then tap Resume.

      

After the meeting ends, you will receive an email with information about accessing the meeting recording.

To end a meeting:

The meeting host can end the meeting at any time.

  •  

    Tap the End Meeting icon in the top right corner of the screen, then tap End Meeting.

      

View Upcoming Training Sessions

Training sessions that you have been invited to participate in, or that you are scheduled to host, are listed in the My Meetings pane when you sign in to your WebEx account.

To join a training session as a participant:

You can join a training session from your Android device just as you would a meeting, unless registration is required.

To register for a training session:

  • Tap Register, then follow the instructions on the registration screens.

     

Once you have registered, Register changes to Join and becomes active when it’s time to join.


Note


Registration may have to be approved by the host before you can join.


To view session information:

  • Select the session in the My Meetings list, then tap the appropriate item.

     

 
            

Info

View session and registration information. If there is a test or payment associated with the session, it is indicated here.

Agenda

View the agenda for the session, if supplied by the session host.

Course Material

Access course materials attached to the session, if provided by the session host. If registration is required, participants who have not registered cannot access course materials.

Audio Connection

View information about connecting to the session audio.

Start a Training Session

If you are the host, you can start training sessions from your Android device.

When signed in to your WebEx account, choose the session in the My Meetings pane, then tap Start.

In-session Interactions

As a training session participant, you can access the participant list, share content and use chat just as you would in a meeting. In a training session, you can also submit questions to the host, presenter or panelists using Q&A.

To ask a question:

  1. Tap More in the upper right corner of the screen, then tap Q&A.

     

  2. Tap Select panelist, then select the person you want to address the question to.

     

  3. Type your question, then tap Send.

     

To view answers to your questions, tap My Q&A.

Training session hosts or panelists can answer questions submitted to them during the session.

To answer a question:

  1. Tap the red indicator when it appears above the More icon.

     

  2. Locate and tap the question you want to answer.

     

  3. Type your answer, then select whether you want to answer the question privately, or for all attendees to see.

     

  4. Tap Send.

     

As a training session host, you have access to all features available to participants. In addition, you can manage attendee roles during the session.

To manage attendee roles:

  • Tap the Participants icon, select a participant, then select an action.

     

 
                  

Chat

Open the chat window to send to a message to the selected participant.

Make presenter

The selected participant becomes the presenter.

Make host

The selected participant becomes the host.

Make panelist

The selected participant becomes a panelist.

Make attendee

The selected presenter or panelist becomes an attendee.

Expel

The selected participant is expelled from the session.

To end a session:

Tap the End Meeting icon in the top right corner of the screen, then tap End Meeting.

View Upcoming Events

Events that you have been invited to attend, or that you are scheduled to host, are listed in the My Meetings pane when you sign in to your WebEx account.

To join an event as a participant:

You can join an event from your Android device just as you would a meeting, unless registration is required.

To register for an event:

  • Tap Register, then follow the instructions on the registration screens.

     

Once you have registered, Register changes to Join and becomes active when it’s time to join.


Note


Registration may have to be approved by the host before you can join.


To view event information:

Select the event in the My Meetings list, then tap the appropriate item.

 
            

Info

View event and registration information.

Panelist Information

View information about panelists who will be present during the event, if provided by the host.

Event Material

Access materials attached to the event, if provided by the event host. If registration is required, attendees who have not registered cannot access event materials.

Audio Connection

View information about connecting to the event audio.

Starting an Event

You cannot start an event from your Android  device. If you are the host, start the event on your laptop or desktop computer.

Interacting During an Event

While the event is in progress, you can view shared presentations. If the host has enabled it, you may be able to chat with the host, presenter, panelists, or other attendees.

You can also submit questions to the host, presenter, or panelists using Q&A.

To ask a question:

  1. Tap More in the upper right corner of the screen, then tap Q&A.

     

  2. Tap Select panelist, then select the person you want to address the question to.

     

  3. Type your question, then tap Send.

     

To view answers to your questions, tap My Q&A.

Event hosts, presenters, or panelists can answer questions submitted to them during the session.

To answer a question:

  1. Tap the red indicator when it appears above the More icon.

     

  2. Locate and tap the question you want to answer.

     

  3. Type your answer, then select whether you want to answer the question privately, or for all attendees to see.

     

  4. Tap Send.

     

    To leave an event:

     

    Tap the End Meeting icon in the top right corner of the screen, then tap Leave Meeting.

     

 

Attachments

    Outcomes