Register for a Training Session
If registration is required for a Recurring single-session class or a Multiple session course, you are required to register for only one session. If you register again in a subsequent session, the previous registration is canceled.
The IM feature is not available for training sessions that require registration.
Download Course Material Before the Training Session
|1||On the navigation bar, select Attend a Session > Live Sessions to view a list of links.|
|2||Locate the training session for which you want to download course material.|
|3||Under Topic, select the name of the training session for which you want to download course material.|
|4||(Optional) If the training session requires registration and you have not yet registered, do the following:|
|5||If no registration is required, or if you have already registered, select View Session Details.|
|6||Enter the session password and select OK to see the complete session information.|
|7||Next to Course Material, select the link for the file.|
|9||If applicable, download more files.|
|10||Once you finish downloading files, select Close.|
|11||Select Go Back. |
Join a Training Session
You can join:
A listed training session.
An unlisted training session: A training session that does not appear on the Live Sessions page.
An in-process training session.
|1||If the training session requires registration, a Register link appears next to the training session listing. Register for the training session before you can join it. For registration information, see Register for a Training Session from the Live Sessions Page.|
|2||Do one of the following: |
Obtain Information About a Scheduled Training Session
|1||Do one of the following:|
|2||If necessary, select the time zone link to select the time zone in which you are currently located.|
|3||On the Live Sessions page, locate the training session for which you want to obtain information. |
|4||Under Topic, select the name of the training session for you which want to obtain information.|
|5||Select View Session Details.|
|6||Type the password that the training session host gave to you and select OK. |
If you received an invitation email message, the invitation contains the password.
Have Trouble Joining Your First WebEx Training Session?
The first time you start or join a training session, the WebEx Training Manager application is automatically downloaded to your computer. Usually, you are able to immediately proceed to your training session. If you are having trouble joining, look for the following:
Attempt to Join Using Java
When you select the link to start or join your training session, the WebEx Training Manager application begins to download to your computer, but may stall. If so, a message may appear about Java, perhaps to download and install the latest Java version.
Although you can follow the on-screen instructions to download and install Java, we recommend that you select Install the meeting application located at the bottom of the page. You are able to successfully join your training session much faster.
Install an Add-on for a Mac
|1||Select Download and Install Add-On and download the Cisco_WebEx_Add-On.dmg file to your computer.|
|2||Run the downloaded file:|
|3||Run the Install Cisco WebEx Add-On.app and follow the instructions on the screen.|