Join a Training Session

Document created by Cisco Documentation Team on Jun 24, 2016Last modified by Cisco Documentation Team on May 29, 2017
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Register for a Training Session

 

If registration is required for a Recurring single-session class or a Multiple session course, you are required to register for only one session. If you register again in a subsequent session, the previous registration is canceled.

  
Important:  

The IM feature is not available for training sessions that require registration.

  
  
     
1    Do one of the following:         
OptionDescription
To register from an email invitation message 
  1.  

    Open your email invitation, then select the link.

      

  2.  

    Select Register.

      

  3.  

    Provide the required information and select Register.

      

  
To register from the Live Sessions Page 
  1.  

    On the navigation bar, select Attend a Session > Live Sessions to view a list of links.

      

    Note        
    •  

      You can register for only those training sessions with a status of Register or Waitlist, in which you would be registering to be put on a waiting list for the session.

        

    •  

      You can obtain detailed information about a selected training session or its agenda before registering for it. For details, see Obtain Information About a Scheduled Training Session.

        

    •  

      You can display all training session times in another time zone. For details, see Select a Time Zone on the Live Sessions Page.

        

    •  

      You can refresh the training calendar to ensure that you are viewing the most recent.

        

      
      

  2.  

    In the list of sessions, locate the training session for which you want to register.

      

  3. Select Register (or Waitlist) next to the name of the training session for which you want to register.
  4.  

    Provide the required information.

      

  5.  

    If necessary, select the session date for which you are registering.

      

    Note        

    If you are registering again for this training session, your previous registration is lost.

      
      

  6.  

    Select Register.

      

  
2    After the host approves your registration, you receive a registration confirmation email message. Join the training session from the email once it starts. If the training session is already in progress, and the host has chosen to approve all registration requests automatically, select Join Now.

Download Course Material Before the Training Session

              
1    On the navigation bar, select Attend a Session > Live Sessions to view a list of links.
2    Locate the training session for which you want to download course material.
3    Under Topic, select the name of the training session for which you want to download course material.
4    (Optional) If the training session requires registration and you have not yet registered, do the following:       

Select Register.

      

Enter any required information, and then select Register.

     
5    If no registration is required, or if you have already registered, select View Session Details.
6    Enter the session password and select OK to see the complete session information.
7    Next to Course Material, select the link for the file.       

The File Download dialog box appears.

     
8    Select Save.
9    If applicable, download more files.
10    Once you finish downloading files, select Close.
11    Select Go Back.       
Note             

If the host has published a file in the Universal Communications Format (UCF), which has a .ucf extension, a security warning dialog box appears, asking you if you want to install WebEx software that caches, or stores, the file on your computer. Select Yes or OK to install the software. Once you download the UCF file, the software also downloads the UCF file to the C:\My WebEx Documents\Cache\[SessionNumber] folder on your computer, in addition to any other location that you specify. Once the session starts, the UCF file that you downloaded automatically opens in your Session window. During the session, you can view the file's content much more quickly than if you did not previously download the file.

      
     

Join a Training Session

 

You can join:

  
  •  

    A listed training session.

      

  •  

    An unlisted training session: A training session that does not appear on the Live Sessions page.

      

  •  

    An in-process training session.

      

  

  

     
1    If the training session requires registration, a Register link appears next to the training session listing. Register for the training session before you can join it. For registration information, see Register for a Training Session from the Live Sessions Page.
2    Do one of the following:                     
OptionDescription
Join a Listed Training Session from an Email Message 
  1.  

    Open your invitation or registration confirmation email message, then select the link.

      

  2.  

    On the Session Information page, enter any required information and select Join Now.

      

  
Join a Listed Training Session from the Live Sessions Page 
  1.  

    On the navigation bar, select Attend a Session > Live Sessions to view a list of links.

      

  2.  

    Select Join for the training session that you want to attend.

      

  3.  

    Enter any required information, and then select Join Now.

      

  
Join an Unlisted Training Session from an Email Message 
  1.  

    Open your invitation email message, then select the link.

      

  2.  

    On the Session Information [Topic] page, select Join Now.

      

  
Join an Unlisted Training Session from Your Training Center Website 
  1.  

    On the navigation bar, select Attend a Session > Unlisted Session to view a list of links.

      

  2.  

    Enter the session number that the host gave to you and select Join Now.

      

  3.  

    Enter any required information, and then select Join Now.

      

  
Join an In-Process Training Session from an Email Message 
  1.  

    Open your email message, and then select the link to join the training session.

      

  2.  

    On the Session Information [Topic] page, enter any required information and select Join Now.

      

  
Join an In-Process Training Session from an Instant Message 
  1.  

    Open your instant message, and then select the link.

      

  2.  

    On the Session Information [Topic] page, enter any required information and select Join Now.

      

  3.  

    Select Join Now.

      

  

Obtain Information About a Scheduled Training Session

   

On the navigation bar, expand Attend a Session to view a list of links.

   
         
1    Do one of the following:
  •       

    To view all listed training sessions, select Live Sessions.

          
  •       

    To view the unlisted sessions that require a password, select Unlisted Sessions. Type the session number that the host gave to you in the Session number box.

          
2    If necessary, select the time zone link to select the time zone in which you are currently located.
3    On the Live Sessions page, locate the training session for which you want to obtain information.       
Tip             

If the session you are looking for requires registration, check the Show only sessions that require registration check box.

      
     
4    Under Topic, select the name of the training session for you which want to obtain information.
5    Select View Session Details.
6    Type the password that the training session host gave to you and select OK.       

If you received an invitation email message, the invitation contains the password.

            

The Session Information page now shows complete information.

     

Have Trouble Joining Your First WebEx Training Session?

 

The first time you start or join a training session, the WebEx Training Manager application is automatically downloaded to your computer. Usually, you are able to immediately proceed to your training session. If you are having trouble joining, look for the following:

  
  •  

    ActiveX download prompt

      

  •  

    Java download prompt

      

  •  

    Mac users download prompt

      

    If your organization does not permit ActiveX or Java downloads, contact your organization's WebEx site administrator for assistance.

      

  

ActiveX Download

   

The following procedure is for Internet Explorer users.

    

When you select the link to start or join your meeting, the WebEx Meeting Manager application begins to download to your computer, but may stall. If so, do the following:

   
     
1    Look for a yellow ActiveX add-on install prompt, perhaps near the bottom of your screen.
2    Follow the on-screen instructions to install the add-on.       

Once the installation is complete, your meeting or training session loads.

     

Attempt to Join Using Java

   

The following is for FireFox and Chrome users.   

    

When you select the link to start or join your training session, the WebEx Training Manager application begins to download to your computer, but may stall. If so, a message may appear about Java, perhaps to download and install the latest Java version.

    

Although you can follow the on-screen instructions to download and install Java, we recommend that you select Install the meeting application located at the bottom of the page. You are able to successfully join your training session much faster.

   

Install an Add-on for a Mac

   

When you start or join a meeting on a Mac for the first time, you are prompted to download and install an add-on.

   
      
1    Select Download and Install Add-On and download the Cisco_WebEx_Add-On.dmg file to your computer.
2    Run the downloaded file:
  •       

    On Chrome, you can select the downloaded file from the bar at the bottom of the browser.

          
  •       

    On Safari, you can select the downloaded file from the Downloads section.

          
  •       

    On Firefox, you can either open the file directly or save it to a location of your choice.

          
3    Run the Install Cisco WebEx Add-On.app and follow the instructions on the screen.       

After the installation is complete, the meeting or training session starts automatically.

     
 

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