Add Contacts to the Company Address Book

Document created by Cisco Documentation Team on Jun 24, 2016Last modified by Dave DeCarlo on Jun 19, 2017
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Add a Single Contact


Use this procedure to add a new contact to the company address book for your WebEx service site.


      
Step 1   On the navigation bar, select Configuration > Common Site Settings > Company Addresses.
Step 2   Select Add Contact.
  • To add a distribution list, select Add Distribution List.
  • To add multiple contacts, select Import.
Step 3   Enter the contact’s information.
Step 4   Select Add.

Import Contacts from a CSV File

To add multiple contacts to your organization's WebEx service, you can import from a CSV (comma-separated values) file that contains contact information.


Note


  • When importing a user, the user ID and the user’s e-mail address must be unique. They can change but still must remain unique.

     

  • If you specified any contacts incorrectly, Site Administration generates a list of records for the contacts that it was unable to create, including the cause for each error. You can download a file containing these records to your computer for reference or to correct the errors directly in that file.

     

  • If you correct the errors directly in the file that Site Administration creates for you, delete the last column, labeled "Comments", before you upload the file again.

     



          
Step 1   Select Configuration > Common Site Settings > Company Addresses.
Step 2   Select Import.
Step 3   Select the Delimiter as Tab or Comma for the format of the file you are importing.
Step 4   Select Browse.
Step 5   Navigate to the CSV (.csv) file that contains user account information, select the file, and then select Open.
Step 6   Select Import.
Step 7   On the Preview Company Address Book page, review the entries to ensure that they are entered correctly.
Step 8   Select Submit.

Edit Contact Information


      
Step 1   On the navigation bar, select Configuration > Common Site Settings > Company Addresses.
Step 2   Locate the contact.
Step 3   Select the contact's name.
Step 4   Change the desired information and select Update.

Delete Contact   Information


     
Step 1   On the navigation bar, select     Manage Site > Company     Addresses.   
Step 2   Locate the contact.   
Step 3   Select the check box next to the contact and     select     Delete.   

Use Distribution Lists

You can add a distribution list to your company address book that contains a group of contacts. When hosts schedule sessions, they can send invitations to everyone in the distribution list, instead of addressing contacts one by one.


      
Step 1   On the navigation bar, select Manage Site > Company Addresses.
Step 2   To add a new distribution list, select Add Distribution List.
Step 3   To edit a distribution list, select the list and then select the contacts you want to add to the list.
Step 4   Select Add or Update.

 


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