Contacts in Cisco Jabber for Windows 11.7

Document created by Cisco Documentation Team on Aug 5, 2016
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Search for Contacts

 

You can search for contacts from your hub window. Search for the full first and last name, like McKenzie, Adam, or you can search by entering the last name with part of a first name to return all relevant matches, such as McKenzie, A. With some deployments of Jabber, you can also search for part of a last name and part of a fiirst name, such as McKen, A.

  

Add Directory   Groups

   

Directory groups    are maintained by your administrator for your enterprise. When you add a    directory group to your Contacts list, then the list of people assigned to that    directory group are automatically added to the group in your contacts. You    don't have to maintain the list because it synchronizes automatically with the    directory for your enterprise, meaning that people are added and removed from    the group in your Contacts whenever the administrator adds or removes them from    the enterprise directory. You can remove a directory group from your contacts    list at any time.   

    

If the directory    group is larger than 100 people, then no presence is displayed for anyone in    that group, unless someone is also in your personal contacts list.   

    

      
Step 1    Select the     Menu icon, then      File > New > Directory      Group.    
Step 2    In the dialog     box that opens, enter the directory group name.          

Your may be     able to search for the directory group that you want to add. But if you don't     have any search capability, then the directory group name must be provided to     you by your administrator.     

     
Step 3    Select      Add then      OK.    

Add External Contacts

            
   

Cisco Jabber lets you add contacts from chat applications that are external to your organization. You can also add custom contacts for people without an IM address.

    

Your system administrator must enable this feature. If you cannot add external contacts, ask your system administrator for help.

   

       
Step 1    Select File > New and select the type of contact that you want to add.
Step 2    Enter the email address of your contact. For custom contacts without an IM address, enter the contact details that you want to use.
Step 3    Select a contact group.
Step 4    Select Add.

Import Contact   Lists

  

You can create    contact lists in XML format and then import them into     Cisco Jabber.  

   

       
Step 1    Open the main      Cisco Jabber window.   
Step 2    Select      File > Import      contacts..   
Step 3    Browse to the     location of the contact list definitions XML file.   
Step 4    Select the     contact list definitions file and then select      Open.   

 

  

Cisco Jabber imports the contacts from the    definitions file. The contacts are available in your contact list.  

   

Contact List   Definitions

   
The following XML    snippet shows the structure of a contact list definitions file:    
<?xml version="1.0" encoding="utf-8"?> <buddylist>  <group>  <gname>Group Name</gname>  <user>  <uname>IM Address</uname>  <fname>Display Name</fname>  </user>  </group> </buddylist>
    
    
The following    table describes the elements in a contact list definitions file:    
                         
Element       Description      
<?xml version="1.0"       encoding="utf-8"?>       XML declaration.       
Your       definitions file must contain an XML declaration with the following attributes:             
  •         

    version - Specifies the version of the XML file.        

            

  •         

    encoding - Specifies the encoding. You must use          utf-8.        

            

        
       
buddylist       Root element of the contact list definition.      
group       Parent element of a contact group.       

One       group can contain multiple users.       

        

There is       no limit to the number of users a group can contain. There is also no limit to       the number of groups you can include in a contact list definitions file.       

        

However,       your server sets a restriction to the number of contacts that you can add to        Cisco Jabber. You must ensure you do not exceed       that limit in your contact list definitions file.       

       
gname       Specifies the name of the group.      
user       Parent element that holds details for a single user.      
uname       Specifies the instant messaging (IM) address of a user.      
fname       Specifies the name that displays in the client user interface.      
    
    
The following is an example XML definition of a contact list that you    can import into     Cisco Jabber:   
<?xml version="1.0" encoding="utf-8"?> <buddylist>  <group>  <gname>Sales</gname>  <user>  <uname>amckenzi@example.com</uname>  <fname>Adam McKenzie</fname>  </user>  <user>  <uname>aperez@example.com</uname>  <fname>Anita Perez</fname>  </user>  </group>  <group>  <gname>Marketing</gname>  <user>  <uname>nfox@example.com</uname>  <fname>Nancy Fox</fname>  </user>  </group> </buddylist>
   
   

Control Who Can Interact with You

Some deployments of Cisco Jabber let you control who interacts with you inside your company and outside your company.


        
Step 1    Select File > Options.
Step 2    Select the Privacy tab.
Step 3    Select one of the following options in the Inside my company section:
          
Option Description
Allow everyoneAll contacts in your company can view your availability status and send you instant messages.
Block everyoneNo contacts in your company can view your availability status or send you instant messages.

You can choose to block everyone and then add exceptions for specific contacts in your allow list.

This option does not block contacts in your contact list.

Step 4    Select one of the following options in the Outside my company section:
          
Option Description
Prompt me every timeCisco Jabber notifies you when people outside your company add you as a contact. Each time the client notifies you, you can select the following options:
  • Allow - Lets the person view your availability status and send you instant messages.

     

  • Block - Does not let the person view your availability status or send you instant messages. Adds the person to your block list.

     

  • Add to my contact list - Lets the person view your availability status and send you instant messages. Adds the person to your contact list.

     

Block everyoneNo contacts outside your company can view your availability status or send you instant messages.

You can choose to block everyone and then add exceptions for specific contacts in your allow list.

This option does not block contacts in your contact list.

Step 5    Select Apply and then OK.

Allow Specific Contacts and Domains

Some deployments of Cisco Jabber include an allow list that adds exceptions to the block list. You can enter specific contacts or domains in your allow list to ensure those contacts can view your availability status and send you messages.


Note


Cisco Jabber uses your contact list as an allow list. You do not need to add contacts in your contact list to your allow list.


The following are examples of how the allow list works:
Example 1: Allow specific contacts inside your organization
  1. You set your basic privacy settings to block everyone inside your company.

     

  2. You then add specific IM addresses for contacts inside your company to your allow list.

     

Cisco Jabber blocks all contacts inside your company, except for those specific people in your allow list.
Example 2: Allow specific domains
  1. You set your basic privacy settings to block everyone outside your company.

     

  2. You then add a specific domain, such as cisco.com, to your allow list.

     

Cisco Jabber blocks everyone outside your company, except for people who have IM accounts at cisco.com.
Example 3: Allow specific contacts from blocked domains
  1. You add a specific domain, such as cisco.com, to your block list.

     

  2. You then add an IM address, such as anitaperez@cisco.com, to your allow list.

     

Cisco Jabber blocks all people who have IM accounts at cisco.com, except for anitaperez@cisco.com.

       
Step 1    Select File > Options.

The Options window opens.

Step 2    Select the Privacy tab and then select Advanced.
Step 3    Enter specific contact addresses or domains in the Allow list.
Step 4    Select Apply and then OK.

Block Specific Contacts and Domains

You can block specific contacts or domains. When you block a contact, that person cannot view your availability status or send you instant messages.

Note


If you add a contact to your block list, and that contact has you in their contact list, that person cannot view your availability status or send you instant messages.


The following are examples of how the block list works:
Example 1: Block specific contacts inside your organization

You add an IM address to your block list. That contact cannot view your availability status or send you instant messages.

Example 2: Block specific domains

You add a specific domain, such as cisco.com, to your block list. No contacts who have IM accounts at that domain can view your availability status or send you instant messages.


       
Step 1    Select File > Options.

The Options window opens.

Step 2    Select the Privacy tab and then select Advanced.
Step 3    Enter specific contact addresses or domains in the Block list.
Step 4    Select Apply and then OK.

 

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