Verify Audio and Video Device Settings
|Step 1||Select The .General Preferences window opens.|
|Step 2||Select The .Audio/Video Preferences window opens.|
|Step 3||Verify the device settings.|
Check the Connection Status
If there is an issue with a feature, you can check your connection status. For example, if you cannot access your voice messages.
Report a Problem
If you encounter a problem with Cisco Jabber, you can create a problem report to assist your system administrator resolve your issue.
The Problem Reporting Assistant guides you through the reporting process. The problem report generated contains logs from your computer.
|Step 1||Select .|
|Step 2||Enter information on the issue and select Continue.|
|Step 3||Select Generate to create the problem report.|
|Step 4||Select Send Report to create an email that you can send to your system administrator.|