Overview

If you want to enable People Insights profiles for Webex, then you only need to complete the Enable People Insights Profiles for Your Organization section.

If you want to enable People Insights profiles for Jabber, your organization must be using team messaging mode. If team messaging mode is enabled, you only need to complete the Enable People Insights Profiles for Your Organization section.

If you want to enable People Insights profiles for Webex Meetings and Webex Events (New), then you need to complete both the Enable People Insights for Your Organization section and the Enable People Insights Profiles for Webex Meetings and Webex Events (New) section. This turns on People Insights profiles at the Webex site level.

It may take up to 48 hours for your users to see People Insights after this is enabled.

Enable People Insights Profiles for your Organization

This is the only section you need to complete in order to enable People Insights profiles for Webex or for Jabber. To enable People Insights for Jabber, your organization must be using team messaging mode.

1

From the customer view in https://admin.webex.com, go to Settings.

2

Turn on the switch beneath Show People Insights.

Users can now go to https://people.webex.com/ to edit their People Insights profile.

Enable People Insights Profiles for Webex Meetings and Webex Events (New)

You have to enable People Insights profiles for each Webex site.

1

From the customer view in https://admin.webex.com, go to Services.

2

Under Meeting, select Sites, select the site that you want to enable People Insights profiles for, and click Configure Site.

3

Under Common Settings, select Site Options, and check the Show People Insights profiles (Meetings desktop and mobile apps only) check box.

4

Click Update.

What to do next

To display your organization’s Active Directory information within People Insights profiles, enable directory synchronization.

After directory synchronization is enabled, the following Active Directory fields will populate People Insights profiles:

  • Address: City and country are required to display the time zone and weather.

  • Title: Improves the quality of public information displayed in profiles.

  • Manager: Ensures that your internal reporting structure displays to users within your organization.