Sep 30, 2020 | view(s) | people thought this was helpful
Enable Executive or Executive Assistant Services for a Webex Calling User
You can turn-on executive or executive assistant services for a Webex Calling user in Control Hub. Users with the executive service enabled select from a pool of assistants who have been assigned the executive assistant service and who can answer, or place calls on their behalf. Executive assistants can set the call forward destination, and join or leave an executive’s pool. Executive and executive assistant settings are managed in the Calling User Portal.
Enable Executive or Executive Assistant Services
1
From the customer view in https://admin.webex.com, go to Users and select the user that you want to enable Executive or Executive Assistant for.
Turn on the Executive / Executive Assistant switch.
4
Choose if you want to enable the user for Executive or Executive Assistant services.
Executive and executive assistants must have phone numbers, not just extensions, assigned to them.
Users can update their executive or executive assistant settings in the Calling User Portal. To get to the Calling User Portal,
go to https://settings.webex.com and then select Webex Calling. See this article for information on how to update executive and executive assistant services settings in the Calling User Portal.
Product:Webex Calling
Activities:Administration
Operating System:Web Browser
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