Why doesn’t my Site appear in the CCA-SP Portal?
My site is not appearing in the CCA-SP Portal.
If your site is not appearing in the CCA Portal:
Sites are discovered by the Portal from their presence on the subscription. Partners should contact their Partner Success Manager (PSM) to check that the Site URL has been added to the CCA-SP Ports Subscription (aggregated) under the appropriate contract.
If it has not been aggregated, confirm the process to add the site to the correct CCA-SP Ports subscription is completed. If it is not completed, submit a Site Config form to your PSM.
To review detailed directions on the process to add a site to a CCA-SP subscription or obtain the correct form, see the following: