Here’s the list of supported Audiocodes Manufacturer Part Numbers to use with Webex Calling. These models contain the required preinstalled client certificate from the factory.

  • MP-202B

  • MP-202R

  • MP-204B Rev.D

  • MP-204R

Use this procedure if you didn’t purchase or lease your Audiocodes MP-2xx ATA through your Service Provider. Since, the Webex Calling factory shipped devices are configured with the appropriate firmware and configuration files.

Verify that the firmware version of your device matches the MP-2xx ATA. This check ensures that your device connects successfully to the configuration server. This article contains the Webex Calling version of the Audiocodes ATA Firmware.

The minimum firmware required for each model and link to the firmware files:

  • MP202.4.4.9.B204.rms

  • MP20x.4.4.9.B204.rms

Webex Calling uses proprietary versions of Audiocodes ATA Firmware loads with the Audiocodes ATAs. As this software may not be readily available to end customers, we’ve attached them to this article:

  • Webex Calling Manual Reconfiguration Procedure: AudioCodes MP-2xx ATA Manual Reconfiguration Procedure Webex Calling.PDF

  • Webex Calling Proprietary Firmware Files: (Firmware contained in a single .ZIP file)

TLS certificate check

All the MP20x devices include common certificates for connection to Webex Calling. The table for CPNs lists the certificates and the relevant firmware for these models.

Self-Signed certificates aren’t supported. The certificates must be factory installed CA signed certificate along with the Webex Calling root CA bundle.

CertificateDescription

AudioCodes MP-202 software (1)

MP202B/2S/SIP

MediaPack 202 VoIP Telephone Adapter, 2 FXS

MP202B/2S/SIP/CER

MP202B/2S/SIP/CER

MP202B/2S/SIP/CER/VZ

MediaPack 202 VoIP Telephone Adapter, 2 FXS for Verizon

AudioCodes MP-204 software (2)

MP202B/2S/SIP/V6

MediaPack 202 VoIP Telephone Adapter, 2 FXS, IPV6 Version

MP202R/2S/SIP/CER/PS

MP202 with PacketSmart probe

MP204B/4S/SIP

MediaPack 204 VoIP Telephone Adapter, 4 FXS

MP204B/4S/SIP/CER

MP204B/4S/SIP/CER

MP204B/4S/SIP/CER/VZ

MediaPack 204 VoIP Telephone Adapter, 4 FXS for Verizon

MP204B/4S/SIP/V6

MediaPack 204 VoIP Telephone Adapter, 4 FXS, IPV6 Version

MP204R/4S/SIP/CER/PS

MP204 with PacketSmart probe

If you require assistance with adding your Audiocodes ATA to the Webex Calling Service, contact your Customer Service team.

The following files are contained here:

  • AudioCodes MP202, MP204, MP202R & MP204R ATAManual Reconfiguration Procedure.PDF

  • MP202_4_4_9_B204.zip

  • MP202-DMS-Flash_0.zip

  • MP202R-DMS-Flash_0.zip

  • MP204-DMS-Flash_0.zip

  • MP204R-DMS-Flash_0.zip

  • MP20x_4_4_9_B204.zip