Enable High-Quality Video for Your Webex Site


 

High-quality video must be turned on for a Webex site in order for high-definition video to be available.

High-definition video is an optional feature that must be provisioned for a Webex site.

High-quality video can also be turned on in the Default Scheduler Options section.

1

Sign in to Control Hub, and go to Services > Meeting.

2

Click Sites, choose the Webex site that you want to change the settings for, and then click Settings.

3

Under Common Settings, select Site Options.

4

In the Video and recordings section, toggle on Turn on high-quality video (360p) (Meetings, Training, Events, and Support).

5

Click Save.

Enable High-Definition Video for a Webex Site


 

High-quality video must be turned on for a Webex site for high-definition video to be available.

High-definition video is an optional feature that must be provisioned for a Webex site.

This setting only applies to Webex Meetings, Webex Training, and Webex Events.

High-quality video can be turned on in the Default Scheduler Options section.

1

Sign in to Control Hub, and go to Services > Meeting.

2

Click Sites, choose the Webex site that you want to change the settings for, and then click Settings.

3

Under Common Settings, select Site Options.

4

In the Video and recordings section, toggle on Turn on high-definition video (720p) (Meetings, Training and Events).

5

Click Save.