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Configure Office Hours for 9800/8875 (Control Hub)
The Office Hours feature lets phones automatically power on, power off, or turn off the display based on a set schedule, helping organizations save energy, reduce costs, and optimize device performance. The information on this page applies to Cisco Desk Phone 9800 Series and Cisco Video Phone 8875 registered with Webex Calling.
Overview
Two power-saving options are available on the phone to reduce power consumption during periods of inactivity.
Display Off Mode
When the Office Hours feature is enabled, the phone turns off its display according to the configured schedule. Users can light up the display by pressing any key on the phone.
Deep Sleep Mode
In Deep Sleep Mode, the phone automatically powers down during the designated periods. You can choose to enable Deep Sleep Mode exclusively for non-workdays, or for both non-workdays and non-working hours on workdays. To wake up the phone, press the Select button on the Navigation Cluster, or tap the Home button on 9871 and 8875 phones.
While in Deep Sleep Mode, no calls, including emergency calls, can be made on the phone; and the Action button on the top-right of the device isn't accessible.
For Cisco Video Phone 8875, Deep Sleep Mode can only be enabled by Cisco switches through the smart power feature.
Phones in deep sleep show as Offline (Deep Sleep) in Control Hub.
Enable your phone to manage its own power modes
By default, the Office Hours feature is enabled on your phone. The default office hours are set to 7:00 to 19:00 from Monday to Friday. The phone turns off the screen outside of the designated hours. You can customize working hours, workdays, and the power-saving modes — Display Off and Deep Sleep.
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From the customer view in Control Hub, go to Devices, and then select your phone. |
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Select . |
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Navigate to . |
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Customize working hours and workdays to reflect the business hours of your users.
For more information about the parameters, see Parameters for Office Hours. |
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Configure the settings for Display Off Mode for both working hours and non-working hours.
For more information about the parameters, see Parameters for Office Hours. |
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Configure the settings for Deep Sleep Mode for the 9800 Series phones. Cisco Video Phone 8875 doesn't support Deep Sleep Mode. Skip this step while configuring settings for 8875 phones. A random timer is applied on top of the specified power-on and power-off times to avoid sudden surges in power demand or network traffic. The phone powers off with a random delay of 0 to 10 minutes after the specified power-off time, and powers on 0 to 60 minutes before the specified power-on time, randomly. Contact Cisco Technical Assistance Center (TAC) if you want to modify the random timer.
For more information about the parameters, see Parameters for Office Hours. |
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Select Next. |
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Review your changes and select Apply. |
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Select Close to close the page. |
Allow Cisco switches to manage power modes for your phones (smart power)
The smart power feature allows Cisco Smart Switches to put your phone into Deep Sleep Mode and wake it up based on the office hours configured in Control Hub.
Before you begin
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Your phone uses Power over Ethernet (PoE) as the power source. If a power cube is connected, the smart power feature is automatically disabled.
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You phone is connected to a Cisco Smart Switch C9350 with IOS XE 17.18.2 or later.
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To use the smart power feature, you must first enable the Office Hours feature on your phone.
1 |
From the customer view in Control Hub, go to Devices, and then select your phone. |
2 |
Select . |
3 |
Navigate to the . |
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Configure the following parameters:
For more information about these parameters, see Parameters for Office Hours. |
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Select Next. |
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Review your changes and select Apply. |
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Select Close to close the page. |
Parameters for Office Hours
Parameter | Default and options | Description |
---|---|---|
Office Hours | ||
Enabled |
Default: True Options: False, True |
Set this option to True to enable the Office Hours feature for your phones. The Office Hours feature is designed to minimize power consumption during inactivity periods. You can configure the phone to automatically turn off the screen (Display Off Mode) or power off (Deep Sleep Mode) outside of the designated working periods. |
In Office Hours > Display Off |
Default: Disabled Options: Disabled, In 1 minute, In 5 minutes, In 30 minutes |
Enable or disable Display Off Mode during office hours. This feature is disabled by default, keeping the phone screen always on during office hours. To enable this feature, select a timeout duration from the available options. For example, if set to "In 5 minutes", the phone screen will automatically turn off after 5 minutes of inactivity. The LED indicator follows the setting found in . |
Only available on 9800 Series. For Cisco Video Phone 8875, Smart Power controls its Deep Sleep Mode. For more information, see the section in this table.) | ||
Deep Sleep Enabled |
Default: False Options: False, Non-work Day Only, All Days |
Enable or disable Deep Sleep Mode on the phone. When enabled, this feature automatically powers off the phone outside of the designated office hours. This option works only when the Office Hours is enabled. When set to False, the phone will not enter Deep Sleep Mode. When set to Non-work Day Only, the phone will power off exclusively on non-workdays. For the specified workdays, the phone will only turn off the screen outside of the specified working hours. When set to All Days, the phone will power off during both non-workdays and non-working hours on workdays. Set working hours for workdays using the Working Hour Start and Working Hour End fields. |
Phone Off Time After Working Hour End |
Default: 60 Options: 0 - 360 |
Set the timeout period, in minutes, for the phone to automatically power off after the time specified in the Working Hours End field. If you want the phone to enter Deep Sleep Mode immediately after working hours, set it to 0. |
Phone On Time Before Working Hour Start |
Default: 60 Options: 0 - 360 |
Set the timeout period for the phone to wake up from Deep Sleep Mode before the time specified in the Working Hours Start field. If you want the phone to wake up until working hours start, set it to 0. |
Enable Audible Alert |
Default: False Options: False, True |
Enable or disable the phone to play audio tone to alert the user before it enters Deep Sleep Mode. |
Idle Timeout |
Default: 30 Options: 1 - 60 |
This setting applies to the following two scenarios:
|
Display Off Idle Timeout |
Default: 5 Options: 1 - 60 |
Set the timeout period in minutes for the phone to automatically turn off the screen after being awakened during Display Off Mode. |
LED Indicator In Display Off Mode |
Default: Enabled Options: Enabled, Disabled |
This field is available in the Outside Office Hours section. This setting determines whether to turn off the Front Arc LED when the phone enters Display Off Mode, both during or outside office hours. By default (Enabled), the Front Arc LED remains illuminated after the phone enters Display Off Mode. When set to disabled, the Front Arc LED is off in Display Off Mode. |
Supported only on phones powered by Power over Ethernet (PoE). | ||
Domain | Default: Empty |
The smart power domain that the phone belongs to. Max 128 characters. A security secret is required for the smart power domain. Please contact the Cisco Technical Assistance Center (TAC) to add your secret. |
Enabled |
Default: False Options: False, Non-work Day Only, All Days |
Enable or disable the smart power feature. By default, smart power is disabled. Set it to Non-work Day Only or All Days as needed to enable this feature. The setting is effective only when a valid domain and security secret are provided. |
Office Hours | ||
Work Days |
Default: Monday through Friday |
Customize the workdays by selecting the desired days. During non-workdays, the phone will automatically turn off the screen. By default, workdays are set from Monday to Friday. This setting also applies to Deep Sleep Mode, if enabled. If you choose to enable Deep Sleep Mode exclusively for non-workdays, the phone will power off during those days. If you enable Deep Sleep Mode for all days, the phone will power off during non-working hours on workdays and throughout non-workdays. Set working hours for workdays using the Working Hours Start and Working Hours End fields. |
Working Hours End |
Default: 19:00 |
Set the end time for working hours using the 24-hour format. Outside of the specified working hours, the phone will automatically turn off the screen, or enter Deep Sleep Mode only when Deep Sleep Enabled is set to All Days. Examples: 09:00 for 09:00 am; 17:30 for 05:30 pm Ensure that the interval between the start and end time longer than 60 minutes. |
Working Hours Start |
Default: 07:00 |
Set the start time for working hours using the 24-hour format. Outside of the specified working hours, the phone will automatically turn off the screen, or enter Deep Sleep Mode only when Deep Sleep Enabled is set to All Days. Examples: 09:00 for 09:00 am; 17:30 for 05:30 pm |