Requirements to provision Webex for Government services and trials

Before you can provision Webex for Government services and trials, you and your customer must meet the following requirements:

Partner requirements

Customer requirements

  • Customers must be federal, state, local, and tribal government entities and contractors.
  • Customers with .com, .edu, .org, or other top-level domains must sign a letter that attest to their compliance with laws and executive orders that govern government contractors.
  • Customers should have a dedicated domain or subdomain with unique identities for users that don't overlap with commercial organizations. The domain used for the trial should also be the same domain that customers want to use in their production environment.

If you and your customer meet those requirements, you can follow this ordering guide on how to provision Webex for Government services.

Manage a Webex for Government customer's organization

After an organization has been set up for your customer, you can request for the customer to add you as an external full administrator to help manage their Webex services. As an external full administrator, you have the same access as a customer full administrator in the customer's Control Hub organization.

You can't assign yourself as an external administrator to access a customer's organization. A customer full administrator must add you as an external administrator before you can manage their Control Hub organization.

Request a Webex for Government trial for a customer

You can help your customers try out Webex for Government services if they're on the fence by requesting a trial for them. To request a trial, you must:

  1. Fill out the A2Q form and secure an approved A2Q ID number. To request access to the form, email fedramp-oc-team@cisco.com
  2. Fill out the CCEP Trial Provisioning Request form. The A2Q ID number from the first step is required for provisioning.

Once approved, you'll get an email to let you know that the trial has been provisioned.