Training Center: In-session Tools and Tips

Document created by rruman on Mar 25, 2015Last modified by rruman on Aug 4, 2015
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Introduction

Meeting Center tools allow the host, presenters, and attendees to interact with each other just as they would if they were in the same location.

 

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Sharing Features

 

Sharing OptionWhat Attendees SeeUsage Tips
My Screen

Everything on your desktop and your mouse pointer in full-screen mode

  • Display and share multiple applications and files simultaneously
  • Show file directories

File (Including Video)

The item you choose to share in the content viewer portion of the meeting window

  • Share PowerPoint, Word, Excel, PDF, graphics, and other types of files
  • Present information to attendees, such as terms and concepts to be covered in the training session
  • Re-use PowerPoint presentations from in-person sessions
Application

The application you share and your mouse pointer in full-screen mode

  • Share applications you want to teach
  • Demonstrate software
  • Allow attendees to edit documents or files in real time
Whiteboard

A blank screen in the content viewer of the meeting window. Host and attendees can use Annotation tools to write, draw, and highlight information

  • Use annotation tools to sketch and diagram as if you were in a conference room or classroom
  • Have attendees actively participate in icebreakers, brainstorming, and informal progress checks
  • Ask attendees to use the Whiteboard in breakout sessions and save their work to present to others
Web Content

Web pages loaded into the content viewer of the meeting window. Attendees can interact with Web pages you share. They cannot see your mouse pointer

  • Enable attendees to complete online forms
  • Guide several attendees through a process rather than one at a time
  • Demonstrate content and functionality of a Web page
  • Use the pointer on the Annotation toolbar to indicate something on the screen
Web Browser

Your Web browser and Web pages you share, as well as your mouse pointer

  • Enable attendees to look on as you navigate Web pages
  • Refer to and view Web references on the fly
  • Share content that is dynamic or changes frequently

 

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Display Options

 

Display OptionWhat Attendees SeeUsage Tips
Full-screen View

A view of your complete screen. Attendees can double-click on their screen to see their taskbars

  • Present information on a full screen, such as flowcharts, graphics, or information best seen in full context
  • Minimize distractions among attendees

Synchronize Displays for All

The session window on top of all other windows on their screen. If sharing a presentation, this also brings all attendees to the same slide in the content viewer

  • Ensure that all attendees see the same thing
  • Regain the attention of multi-taskers
Zoom In

A larger view of what is displayed

  • Use to magnify small images
  • Show expanded blocks of text
  • Synchronize displays for all so that attendees can see that you zoomed in

 

 

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Communication Tools

 

ToolWhat Attendees SeeUsage Tips
Polls

Questions you present in the Polling panel.

  • Gather information about attendees
  • Assess understanding of ideas and concepts
  • Keep attendees involved
Chat

In the Chat panel, instant messaging between attendees.

  • Communicate with a single participant, such as when you want to check on session involvement or when there are problems with audio
  • Elicit feedback, participation, or input from several or all attendees
  • Gather input when an audio response would be disruptive
Video

In the Video panel, live video of a presenter or of attendees who have a webcam connected.

  • Add a sense of personal connection among attendees
  • Show a physical object or space, or demonstrate physical instructions
  • Use for first-time introductions

Question and Answer

The Q & A panel, where they can enter questions and receive answers.

  • Assign questions to the appropriate panelist in the session
  • Prioritize questions, defer them until later, or dismiss them completely
  • Use Tabs to organize questions into categories—Answered, Unanswered, and Prioritized

Annotation Toolbar

If enabled, a toolbar at the top of the session window.

  • Interact with attendees with both text and graphics
  • Add text and graphics to documents or the Whiteboard
  • Keep attendees engaged by requesting they provide feedback with the pointer, which displays the user's name
  • Disable when their use would be distracting
Feedback Tools

A palette of buttons in the Participants panel.

  • Tell attendees to use the “Raise Hand” button to respond to prompts or to get your attention
  • Assess understanding by having attendees click the “Yes” and “No” buttons to answer questions
  • Show how to use the “Go Faster” and “Go Slower” buttons so the attendees can provide feedback on pacing
  • Explain available “Emoticons”, but suggest that they be used sparingly

Attention Tracking

No indicator.
  • Inform attendees that an indicator will appear next to their names if they open or select any other window on their computer
  • Several inattentive attendees could indicate that you need to adjust your pace, content, or activities
Mute

An indicator that their audio connection is muted.

  • Eliminate background noise over audio connections
  • Minimize verbal interruptions during a session (attendees can use the “raise hand” feature when they want to speak)
  • Mute disruptive attendees
File Transfer

A window with files a presenter has shared that can be downloaded.

  • Provide all attendees with documents discussed in the session, or documents they will need in the future
  • Avoid lost documents sent via email
Breakout Session

The Breakout Session panel; Whiteboard, application, and desktop sharing tools; Chat panel.

  • Promote small-group interaction among attendees
  • Add brainstorming, collaboration, and problem-solving tasks to a session
Tests

A test (which you launch) in a new browser window.

  • Evaluate “before-and-after” knowledge with pre- and post-session tests
  • Assess training effectiveness after a session
  • Gather more in-depth information than with a poll
Hands-on Lab

For on-demand labs, specific applications or the entire computer. For in-session labs, applications and some Training Center communication tools.

  • Provide guided practice with in-session labs with a presenter or host
  • Enable self-paced, unguided interaction with an application or a computer

 

 

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