Like polls, tests are a valuable Training Center tool. They can help you to learn how well people retain information, and also assess the effectiveness of training sessions themselves. You can re‐use tests from session to session, edit existing tests, or create new tests. Tests can contain single‐ and multiple‐answer questions, as well as questions that require longer responses.
As you develop your tests, remember that your goal is to assess both the attendees’ knowledge of the material and the effectiveness of the training.
Find Out What They Know
You can test at intervals during the session, and then again at the end.
- Administer a short test during a training session to check progress, such as when a training session contains several lessons.
- Give a “final exam” to assess comprehension of the covered material, and compare the results to previous tests.
Use Different Types of Questions
Selecting from several types of questions allows you to test knowledge in different ways.
- When creating multiple‐choice questions, avoid “all of the above” or “none of the above” answers since they don’t necessarily tell you if attendees know the correct answer.
- Multiple‐response questions can have more than one correct answer. You might try phrasing the question like this,"Which two of the following are correct.”
- Essay prompts allow for for in‐depth, thoughtful responses when you want attendees to show how fully they understand a topic. You can limit the number of characters allowed for each response.
- Fill‐in‐the‐blank can be used when you want to check on how well attendees understand terms and definitions.
- True/False are best when there is one correct answer between two choices.
Administer and Score Tests
You can specify time and scoring guidelines for each test, and then review and share the results.
- Think about how much of the session should be devoted to testing, and set the time limit for completing tests when you create them.
- Determine point values when you develop questions, and perhaps give essay answers more weight than multiple‐choice responses.
- Run reports to show test results by individual, and then use the information to assess the effectiveness of your training.
Follow These Guidelines
Consider these guidelines when preparing and administering tests.
- Create tests before a session so you can administer them when you’re ready.
- Develop 5‐10 questions for each hour of course instruction.
- Keep the test questions focused on key learning objectives and concepts.
- Attach in‐session tests during scheduling. If you do not, they cannot be shared with participants.
- Store tests in your Training Center Test Library for future use.
- Generate and launch tests in a practice session to make sure they work.
- Let attendees know how much time they have to complete the test.
- Provide attendees with their individual test results as soon as possible.