Use a USB Headset with Your Phone

Document created by Cisco Localization Team on Dec 15, 2016Last modified by Cisco Localization Team on Jan 19, 2017
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USB Headsets

You can use a USB headset for your calls if  your phone has a USB port.

For a list  of phones that support USB headsets, see

For a list of supported headsets, see USB headsets  that are not listed may not function properly when attached to  the USB port. For more information, see the documentation from  your USB headset manufacturer.

Connect a USB Headset


When you use USB headsets with your phone, keep in mind:


    You can use only one headset at a time. The most-recently connected headset is the active headset.



    If you are on an active call and unplug a USB headset, the audio path does not change automatically. You need to press the Speakerphone button or pick up the handset.


Plug the USB headset plug into the USB port on the phone.